Trip Advisor Anmeldelser 

Completely fraudulent media company who publish only the reviews they like how can this be genuine

We left a review here a week ago, Tripadvisor review was that someone will be in touch within 2 days. NOTHING. We haven’t heard from them in 5 weeks after many calls and emails.

We are a guesthouse in South Africa. Tripadvisor renewed a business advantage subscription for a horrendous amount of money that we didn’t agree to.

Now, after 5 weeks of asking for a cancellation which we are absolutely entitled to after their ts&cs one would expect that after taking money out of our account without consent we would at least receive the service that we paid for. But nothing. No account manager has been in touch.

Taking money and not offering the advertised service in return? That‘s stealing.

Not allowing someone to cancel a subscription that they are legally entitled to after Tripadvisor t&cs? Unethical, illegal and dodgy.

We‘ll spread the word, that‘s for sure.

Brian from Manchester did a review at the Moorfield Hotel based on hearsay from what his mate said who called to collect the key he heard someone speaking who was not even staying with us! He left a 2 faced review that was nonsense & when leaving told other guests they had a lovely time.His review was not his experience & should not be allowed on trip Advisor

Menu non équilibré pour un restaurant soit disant haut de gamme
Entrée focacia
Dessert pain perdu.....
Ne mérite pas sa renommée
Très decevant

I dont know what has happen in the last couple of years but this site now seems to be about protecting it advertisers \ supliers rather than allowing honest reviews ? I had occasion to review a property over 2 years ago. Out of the blue i get a email from Tripadvisor saying their was a dispute on my report and could i prove I had stayed. Werid but hey i emailed a copy of my reservation etc. Another 6 weeks later I get a email saying that they received my email with confirmation and I hadnt stayed at the property so they were removing. I double checked everything and yes it was the correct place , same address etc. Something is very wrong with this business, most certainly not run for the benefit of the public. BEWARE

we were supposed to be going on a paddington bear tour, we got from ledbury station to great malvern, but the train to London was cancelled!!!! trip advisor didn't even tell us the train was cancelled. they did not even give us a refund!!! i would never recommend trip advisor to anyone because they do not take any notice that you didn't go.

A corrupt and u just organisation publishing only reviews that are beneficial to their goal and financial acumen.
Trip advisor has appalling slow and poor customer service and support .
Trip advisor should have their license to trade revoked for the way in which they trade which is one sided unfair and illegal.

Just stayed at the Premier Inn town centre in Basingstoke. We have stayed in many and this is by far the best one!! Elena and all the staff there are a credit to the company. They are so friendly and welcoming. Rooms and hotel so clean and inviting. Made our two night stay there such an enjoyable experience,

The customer service at the Cabana Inn in Key West Florida is horrible to say the least. They do not return phone calls of urgent nature when car keys were left in the room upon check out. Had to call several times to finally get a human. It is not like a nail file was left behind. This was an error on our part, yes, but to not call back and acknowledge they ever received five phone calls? How hard would it have been to pick up the phone and say, oh we found your keys in room such and such, knowing who just stayed there for several days?
They received several voice mails from us yet no response whatsoever. I would not recommend this place to anyone, not even pets. No concern for anything except the money they collected.

I have tried for over a week to resolve a problem with merging accounts. The only thing they tell me is to keep trying. There is no additional help provided. They do not get back in a timely manner. Overall, extremely customer service.

I have used Tripadviser for years as a free site. Now that I have a plus subscription, I get the same customer service as the free site. There is a service number provided but no help is given. Once my subscription is over, I will not renew.

I booked a snorkel trip in the Iceland divide There was the ability to cancel up to 24 hrs before. At 12 hrs pre departure I was emailed the medical declaration to complete. It had far more detail than what was on the trip advisor booking page. I am taking prescription medication which on the form required a GP referral. I contacted the company asap. They emailed and phoned explained I could not cancel. They explained this happened often to them and other dive providers yet Viator (Trip advisor) refused to make the medical details and declaration more clear. It was then suggested I tick the “No medical condition “ box therefore not triggering the GP referral I refused to lie on this important document and regrettably was forced to cancel. I have asked again direct to Viator for a refund and so far they have refused. How can a company such as Trip Advisor/Viator knowingly allow and refuse their providers request to make it clear leaving providers and clients in the position where they are encouraged to lie to allow the event to go ahead. This is dangerous, unethical and potentially unlawful as the signed declaration becomes a legal document in the event an incident occurs.

Tripadvisor manque cruellement de personnel pour vérifier les avis. Ils sont là pour décrédibiliser les entrepreneurs. Supprime constamment les vrais avis et les vrais expériences clients. Ne prends pas en compte la diffamation publique. Ne prends pas en compte le conflit d’intérêt avec des entreprises concurrentes. Les avis sur TripAdvisor sont complètement faussé ne représente en rien la réalité.

Fantastisk middag. Fisk serveret syveren oplevelse

I used TripAdvisor.com to book a trip for a Lesotho walk-around tour. Three-fourths of the places I was to see were closed. I asked for a refund, and they told me the company had fulfilled their end of the contract because I "went to other sites". Mind you the attractions were either behind locked gates due to it being Sunday or defunct. Find you a local company when you go overseas. TripAdvisor.com is borderline irresponsible, and they don't give a damn. They must ensure the company's listings on their website are current or remove them.

Less than useless since the covid lockdowns, so many places have either closed, or name changed. There are very few current reviews, which makes it difficult to confirm if somewhere is still open. Been in Asia for 6 weeks, and found it totally unreliable.

They show significantly lower prices than actual. Flight in question London -Zagreb.

Sadly the website is now so bad that it is almost too bad to use. Obviously like some other websites it was designed by someone who never uses it. I used to use it but now I have binned it. Just dreadful

On 16th january I was supposed to fly from Copenhagen to Adana. The fırst came 20 minute delayed and We arrived 43 minute later in İstanbul. I missed the next flight to Adana and slept in a hotel. I called Tripcom several times and they told me that they didnt got noticed about the delay. And information I provided then from the Sabiha Airport website. Later I called Pegasus Airlines and they told me that Trip com knew very well about the delay... I have called and wrote to trip.com they dont read Any mails. Because I never got Any reply. When you call Them there is lot of noise in the background. They promise that they Will solve your problem. 1 hour later you receive an email Which says nothing. This is going and on until you give up. Because you get frustrated and feel that you are talking to a wall. No problem solving no feedback nothing. They are supposed to refund My costs and New ticket, nothing happened. They are not Even able to make a research about a delay.. I WİLL NOT RECOMMEND THEM TO ANYONE!!!!!!!!!!!

Hotel St. Anton Via S. Antonio, 7, 39050 Fiè allo Sciliar BZ • Italia Capodanno 2022 “Residence x anziani”, dove alle ore 22.30 vengono chiusi gli spazi comuni “dal cameriere tutto fare “per giocare a carte per esempio e sei obbligato non avendo altra scelta a rientrare in camera. Acqua venduta come oro ( bottiglia da 0,75 €4) acqua dalla fontana € 2.50 a litro, un bicchiere di acqua €1.20. Cucina non adatta a mio parere agli italiani ,ma esclusivamente a tedeschi, austriaci ecc… a prescindere, pasta ‘scotta’ sempre e comunque senza sapore compreso i dolci. Sconsiglio vivamente di prenotare soggiorni in questa struttura..

When absolutely everything goes according to plan, TripAdvisor is good, but if ANYTHING goes wrong, 1. good luck trying to get a hold of them, 2. They outsource their customer services to a company called Viator. 3. They will likely side with their business partners.

In my case, I have used this site several times and came to realize a few things, like they charge much more than what it would cost to directly purchase from vendors, so you are likely thinking this is better since you can at least have peace of mind if something goes wrong? nope. Besides vague descriptions on some of the excursions that don't actually narrow down what you will get, communication between you and the vendor is nonexistent. On a recent trip to Italy, I was unfortunately laid over in Germany for several hours, my spouse paid hundreds for an excursion a couple of hours after we were supposed to arrive. From the moment I would likely not make it, I attempted to contact the vendor through their app and the phone number listed by the trip advisor, but both were ignored. Upon arriving, I called trip advisor (took a while to find a working number) and spoke to Viator their sub contractors, who basically said they couldn't do anything but would try to get a hold of the company to reschedule. They got back to me via email a few days later only stating I could not receive reimbursement or a rescheduled time. I called and once again, they were useless and said they would take another look. Despite many good-faith efforts on my end, I was once again denied reimbursement or an explanation even though I sincerely attempted to reschedule with the vendor and never even got a response.

To make matters worse I even tried to post a review of what occurred with the vendor, I mean I paid hundreds for a trip I never got to do and after posting only a few minutes later, it was taken down. I literally paid for the right to leave a review and they still took it down. Talk about adding insult to injury.

Ultimately they lost my business forever, and I would never recommend them to anyone. They chose the easy way out rather than work out a solution with me or offer any semblance of customer service.