Totesluxeuk Anmeldelser 

309
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bought a Chelsea bag from totesluxeuk, wasn’t sure on the leather or gold - beautiful Bag but not for me, asked customer service if I could return & swap it for the suede version. Kate replied & has... Vis mer

Vurdert til 1 av 5 stjerner

What I got was a painted piece of plastic, no moving parts, ie tail and wings. It’s approximatele 5 1/2” x 5”. Peacock my butt! Got screwed and didn’t even get kissed!

Vurdert til 5 av 5 stjerner

So pretty bag ! I bought London bag and i loved it ! Material ,texture , quality , all looks one of expensive designer bag so i bought another one larger size. Enough space to take on your holiday.... Vis mer

Vurdert til 1 av 5 stjerner

Ordered a bag and didn’t get any communication, when I emailed to ask about it and when it will be shipped I kept getting rude responses back with lies of false dates and expectations. Then they cance... Vis mer

Selskapet har svart


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

309 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(309)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fabulous quality and versatile enough from day to night wear

Fabulous quality and versatile going to day to night wear. Perfect with jeans or more formal wear.

I will definitely be purchasing more.

One comment would be the colour “grey”. It is a difficult colour to describe but I would put it more in the greyzhe colour spectrum it has some brown and some green depending on what its worn with.

10. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Most amazing Bag

The Most amazing Bag! The perfect H Birky dupe! The leather is just to die for and the hard wear is stunning. Such a sturdy, well made, beautiful little bag to add timeless elegance and a touch of class! I will be back for more, as I am utterly in ore of my bag! Delivery took around 5/6 days, however, it was so worth the wait.

25. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great bag, great service

I am absolutely in love with my new grey Milan 25 bag. It holds so much more than you would imagine. The bag has a nice supple leather feel.

I had a few teething problems at first. I ordered a smaller bag which was not suitable which I returned and the advice and service I received from the Totes Luxe team led me to purchase the perfect bag.

Their customer service is first class. I can't praise them enough.

9. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bag arrived quickly but is smaller than…

Bag arrived quickly but is smaller than expected. Submitted a return request on the day it was delivered and still haven’t heard back 6 days later. Have messaged on social media too and had no response. Absolutely shocking customer service, why offer returns when they don’t respond so you can send it back!

12. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Totesluxeuk

Svar fra Totesluxeuk

Hi B.Wood,

Thank you for your feedback bringing this to our attention. We've checked our records but couldn’t find any requests from you. It's possible something has been missed, and we want to resolve this for you as soon as possible.

Please could you email us at info@totesluxeuk.com with your full name and order number and we'll be more than happy to assist you right away.

Warm regards,
Totes Luxe Team

Vurdert til 4 av 5 stjerner

Amazing bags

Amazing bags.

I ordered two bags last friday, I got them today, literally in 7 days. They look beautiful. The only thing is the smell. It’s like they come from china (i ordered once from there and smell is the same). But definitely will order more.

7. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was very pleased in my experience…

I was very pleased in my experience with totesluxeuk, every bit of it starting from the discount code I had up to the day I received my bag. The packaging of the order was very elegant, the quality of the bag makes you feel that it was made with love and very detailed oriented . I strongly recommend trying totesluxeuk

7. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a bag and didn’t get any…

Ordered a bag and didn’t get any communication, when I emailed to ask about it and when it will be shipped I kept getting rude responses back with lies of false dates and expectations. Then they cancelled my order and gave me a refund without even an apology until I emailed with a complaint . Save your money . Better off buying small niche designers whose customer service matches their products and branding .

7. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Totesluxeuk

Svar fra Totesluxeuk

Hi Salma,

Thank you for your feedback, and I’m sorry to hear about your experience. We strive to respond to all inquiries promptly and provide clear shipping information, which is also available on our website to help set expectations.

As per your request that a full refund was processed within 24 hours, we had to cancel the order in order to do so swiftly. We always aim to honor customer requests and regret that the outcome did not meet your expectations.

We truly value your input, as it helps us continuously improve our service.

Best regards,
Totes Luxe

Vurdert til 5 av 5 stjerner

I ordered my bag on Saturday and…

I ordered my bag on Saturday and received it this Thursday, very swift delivery which is great. I have bought for a family member so not an expert on bags but the quality looks great for my untrained eye.

6. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First order, very pleased

I ordered the Chloe bag and I am very pleased with it. The quality of the bag is amazing. The only thing to mention is that it takes quite a while for the bag to arrive, but this is stated on the website. Once the bag arrived, I realised it is definitely worth the wait! Really happy with my purchase and can’t wait to purchase my next bag now!

15. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I bought the Chloe bag from tote luxe…

I bought the Chloe bag from tote luxe and didn’t expect it to be this beautiful 😍 I love the details of the bag it has two straps and a key! The fabric is very unique and the leather is amazing it’s super quality I reallly recommend everyone to try there bags because I know that if you want a bag like this with this price you would expect quality and this is super😍😍 I recommend it to my friends and everyone who stoped me and asked me about it. The delivery took exactly 1 week the packaging was amazing and cute. Would definitely do some more purchases thank you toteluxe❤️❤️

21. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered the Giselle bag in burgundy

Ordered the Giselle bag in burgundy. I have a few bags from Totes Luxe from before they introduced the leather. So much of an improvement to the bags. And also the packaging as well. Had an issue with the tracking updating but the team were on hand to answer any questions and helped to sort it out. If anyone is unsure of whether to buy I would say go for it. You won’t be disappointed and the team are there to help with any delivery issues.

19. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top Quality

The quality of these bags is amazing. I bought one in grey and loved it so much that I bought the same style in burgundy.

6. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve had 3 bags from Totes Luxe Uk now…

I’ve had 3 bags from Totes Luxe Uk now and they are absolutely amazing quality faultless actually… One of the bags I got my sister as a present and is identical to the Hermes Kelly down to every detail but for a fraction of the cost. I am about to buy the same one for myself in grey. I always get a comment on how lovely the bags are if I wear the 2 I got myself. Highly recommend this company and the products are even better than what you see in the photos which is very rare to find these days. Great value for money!

12. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ABSOLUTELY LOVE THIS BRAND

I ABSOLUTELY LOVE THIS BRAND! It's my second time buying from them and the quality and durability of the bags are amazing, i'm obsessed! Their bags are luxurious and I get so many compliments on my go-to 'London' bag. It can be worn both dressed down or fancy and perfect for any occasion 💗

11. februar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv