I purchased my Topo athletic women’s Vista Trail shoes from Up & Running in York (who were fab), to do the Coast to Coast walk & they have been wonderful: Nice, wide shoes, great grip over some ver... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Unfortunately although the products are good and my feet love them, the customer service is appalling. A very simple contact form on the website, however a dearth of replies is very disappointing.... Vis mer
Really disappointed. Ordered some shoes and tried to return some and was planning on exchanging the others. That wasn't possible, so submitted returns forms and was sent two codes. I contacted Topo an... Vis mer
Topo charges for the initial purchase shipping and for the return shipping. These are $250 shoes, made in China, so their mark-up is huge. It makes absolutely no sense to charge for shipping, especial... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
2,6
Under middels
23 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The second part of shoes and the heel…
The second part of shoes and the heel tab has failed yet again. The shop will not refund due to the rep having to see them, and I am without a pair of shoes for over a week. I would not buy these running shoes as they are not fit for purpose. I carefully untie all my shoes before putting them on, this customer service is poor and has resulted in a lost customer.
2. august 2024
Anmeldelse skrevet uten oppfordring
Appalling customer service
Appalling customer service. After ordering boots in January, receiving a faulty pair, then a faulty replacement, I am still attempting to secure a return & refund, receiving no replies to my communication. Topo Athletic in America have been really helpful, and recently informed me that they are finding new UK suppliers, ending their contract with 2Pure. I am guessing that this means I have more than likely lost the money spent on these, which were bought as a birthday gift. I'm currently looking in to my options!
28. januar 2023
Anmeldelse skrevet uten oppfordring
Good experience with a little known brand
Topo are a US brand, fairly new to the UK market I believe. I couldn't get their shoes in any local stockists so took a punt on ordering online. My order was dispatched the next day and arrived the day after that.
Unfortunately my shoes didn't fit perfectly and Topo UK don't do free returns (which is a shame because the US arm does, and in the US you can try out the shoes outdoors and still get a refund if no good). But, I figured that with free postage, paying for return post isn't so bad compared to if I'd driven to a store to try them on.
My refund was processed within 24 hours of them receiving my shoes back. One positive of paying for return is postage is that I used Royal Mail Special Delivery, so no waiting for Hermes to finally decide to return them and a tracking system that actually works!
They also don't do exchanges, you have to place a separate order, but with the quick turnaround times that wasn't a problem. My replacement shoes were perfect and they're fantastic - best running shoes I've owned!
14. august 2020
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.