Terrible service, ordered item with express post, even sent a msg that I'm urgently in need of item, 5 days later decide to cancel my order when I should have already had it. Refuuses to post to my ar... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely terrible customer service and business practices!!! IF DONT HAVE AN ITEM IN STOCK, DON'T ALLOW PEOPLE TO ORDER IT AS IN STOCK!!!!! Computer and site issues are not on the customer! And don'... Vis mer
I found Tools Plus.com when searching for a Milwaukee hedge trimmer on Google. My Dad just moved to Florida and needed one. Never dealt with Tools Plus before. I had a question about older battery com... Vis mer
I ordered a circular saw and then found a lower price with faster FREE shipping. I contacted this company twice by email and also left a voicemail cancelling the order prior to shipment. Tools pl... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Power Tools, Makita Tools, DeWalt Power Tools, Porter Cable Tools, Milwaukee Tools ...
Kontaktopplysninger
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I never had a bad experience with them
I never had a bad experience with them. Always helped me with whatever I needed.
Customer Service meets Expectation
I had originally given an unfavorable review due to great difficulty in purchasing and shipping to a different address. The were quick to respond and found an alternative resolution to allow our order to process. For this reason I am changing my 1 start review to a 4 star review.
Poor Customer Service!
I ordered a circular saw and then found a lower price with faster FREE shipping. I contacted this company twice by email and also left a voicemail cancelling the order prior to shipment.
Tools plus shipped the tool anyway and now want a return shipping fee on the item. How hard is it to return a phone call or respond to an email?
1st email went out Wed, May 1, 2:33 AM ... 2nd follow up email was on Wed, May 1, 4:33 PM. Like I said, checking your email isn't hard.
just got lied to
I ordered a $500 Plus skil saw from these folks Friday evening, and come the following Wednesday I got an email stating that it would be three to four weeks/on back order. When I emailed the company, the answer I received was that the site stated that it was on back order, and that it was my fault. ERGGGG. I then got on the site, and sure enough it said it now... I waited patiently for 5 days, only to be lied to.
At least they didn't hesitate refunding me.
Great service
I've shopped at their physical store, and I've also ordered things online from here. The staff is always very friendly and helpful when I call in. My most recent order for a generator shipped quite quickly and arrived on time. Good place
Great price with Some Great Service
I found Tools Plus.com when searching for a Milwaukee hedge trimmer on Google. My Dad just moved to Florida and needed one. Never dealt with Tools Plus before. I had a question about older battery compatibility so I called them. Spoke with Debbie. She was super nice and got me to someone at the company who explained the battery differences. Super helpful. 2 days after ordering I got the package in mint condition. My Dad will be stoked. I will be shopping at Tools Plus again in the future.
Easy and Fast
The ordering process was easy and simple. I was abke to use paypal to checkout so no need to go dashing off to find my wallet. I recieved a tracking number promptly and my item arrived in just a few days. Absolutely no complaints.
Ordered dads burthday present here
Ordered dads burthday present here , impressive outfit
Good tools!
Everybody needs tools: some need to learn how to use them!
Really good
The service was excellent from the moment my call was answered when needing to ask for assistance locating a particular product on-line to the prompt next day delivery.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








