Placed an order for a Dewalt lawnmower, was sent confirmation email station I would receive my order on 3rd April. Item has still not been delivered. Ive sent several emails asking for update but been... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered and paid for Dewalt mower £179.95 on 27 March 2026 but not received anything .Do not order from Toolbox because you will not receive the goods
Failed, incomplete order. Do Not use these guys online on eBay. Will walk away from your problem. Have absolutely no idea of customer service and sherked all their responsibly. Shameful. Then that's... Vis mer
Ordered a Nilfisk extension tube, confirmed in order receipt email. Later received a despatch email telling me they're sending me a padlock instead, tried to find phone number to ask them to sort thei... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Power Tools & Hand Tools From DeWalt, Bosch, Makita and all the leading brands
Kontaktopplysninger
WR11 1GS, Evesham, Storbritannia
- 01386768498
- customerservices@toolbox.co.uk
- www.toolbox.co.uk
1,0
Dårlig
370 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great company to deal with
The tyre pressure gauge I ordered is fantastic quality and it arrived within a couple of days. The delivery charge to the hebrides was also very reasonable. I am a very happy customer.
20. april 2012
Anmeldelse skrevet uten oppfordring
Excellent Service
I was so pleased to find this product after a lot of searching. Delivery was prompt and well packed. Thank you.
17. april 2012
Anmeldelse skrevet uten oppfordring
Product Description Mis-Selling
Product description highlighted 12 Mole traps but only one supplied.
My response to a Toolbox e-mail:' I understand from your email that Toolbox takes no responsibility for this mis-selling. The product display page fails to highlight that Toolbox is not the seller/supplier and therefore takes no responsibility if the product fails to meet the advertised criteria. May I recommend that Toolbox highlights these facts so a consumer can make an informed choice whether to purchase the product or not.
14. april 2012
Anmeldelse skrevet uten oppfordring
Svar fra www.toolbox.co.uk
Good Afternoon,
I apologise that you are unhappy with the service you have received. As a company we strive for 100% customer satisfaction, without feedback both positive and negative we cannot see what we are doing to please customers or improve performance. All feedback is taken on board and addressed involving the necessary departments.
I am currently looking into your complaint with the Toolbox Category Manager. I will return to you via the email address used on your order to advise you further.
Kind Regards
Customer Services Manager
Prompt delivery
Goods received promptly and in good condition.
The only slight irritation is the checkout. There is no way to create an account, your information has to be entered separately each time you place an order also you can't paste info into the checkout fields it all has to be keyed in.
That said I will use again.
12. april 2012
Anmeldelse skrevet uten oppfordring
Very good service
Very good service items exactly as I wanted
12. april 2012
Anmeldelse skrevet uten oppfordring
Good price and swift delivery
It is summed up in the one sentence
11. april 2012
Anmeldelse skrevet uten oppfordring
Service good - item rubbish
I have already responded to an enquiry from yourselves by email and have been told that my complaint is being looked into.
Basically, the drill bits were too flimsy and not fit for purpose - they spun off centre and just made a mess when used.
11. april 2012
Anmeldelse skrevet uten oppfordring
Svar fra www.toolbox.co.uk
Good Afternoon,
I apologise that you are unhappy with the item that you have received. I have checked our records and can see that the adviser who dealt with your query has arranged for your account to be refunded with the item.
The refund can take between 5-7 days to show in your account depending on your bank.
Kind Regards
Customer Services Manager
Good polite service
Easy to use, good feed back on progress of order and fast delivery. Recommended A**********
11. april 2012
Anmeldelse skrevet uten oppfordring
very happy with purchase
site very easy to use ordering is simple and quick good prices
11. april 2012
Anmeldelse skrevet uten oppfordring
first class
saw what I wanted,clamps for model making, price and delivery was first class will use Toolbox again.
11. april 2012
Anmeldelse skrevet uten oppfordring
Top quality service
It was only a small order but the attention it received was exceptional. The system of update emails was easily as good as Amazon's and that is praise indeed!
11. april 2012
Anmeldelse skrevet uten oppfordring
First Class Service
Ordering was easy and the item was received in a couple of days
11. april 2012
Anmeldelse skrevet uten oppfordring
worry free purchase
delivery a bit longer than other sites,but no matter
11. april 2012
Anmeldelse skrevet uten oppfordring
Excellent
Excellent service, both emails and the actual delivery date was very quick.
11. april 2012
Anmeldelse skrevet uten oppfordring
No messing
Good quick service no probe makes a nice change
11. april 2012
Anmeldelse skrevet uten oppfordring
trustworthy and efficient
easy site to use, good pricing in comparison to other sites and retailers. recommended.
11. april 2012
Anmeldelse skrevet uten oppfordring
excellent
A very good rapid and easy to use service providing what I wanted quickly and with no hassle
11. april 2012
Anmeldelse skrevet uten oppfordring
under promised and over achieved.
Excellent service the items got to my new house before I did. If only the tools could have done the job on there own.
11. april 2012
Anmeldelse skrevet uten oppfordring
Excellent delivery service.
Product as expected. Pricing competitive, but impressed with the speed of delivery.
13. mars 2012
Anmeldelse skrevet uten oppfordring
Great deal on torque wrench
Torque wrench was attractively priced and was delivered well on time
12. mars 2012
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.