Time 4 Sleep Anmeldelser 

Great customer service from the off and really pleased with the beds.

The delivery team were also great!

Would definitely buy from them again.

Quick and efficient

Beautiful product, extremely reasonably priced and first class customer service. Thank you to the lovely Laura and Rebecca for helping me over the weekend 😁

Excellent experience ordering and with delivery. Prompt and helpful responses to e mails about purchase and delivery. Bed very well engineered to help with assembly. I damaged a couple of simple bits and pieces.. wooden plugs and slat end pieces and they sent me spares, first class post the same day. Thoroughly trustworthy company who want to get things right for customer.

Great bed, quality materials completely solid. Great delivery. Cant fault this service and product. Super king 10/10

I really liked that I could call them, and that someone friendly and helpful answered!

good communication around delivery time.
professional approach if goods were damaged, offered quick resolution

Lovely bed - nice quality and as presented on the website. The staff I spoke to enabled next day delivery even though it was after 12 when I ordered. (12 is The cut off time for next day delivery). They were extremely helpful and kind. Would definitely recommend and would buy from them again 🙂

All done with professionalism and precision. From the onformation of the products online about availability, to scheduling a date for delivery, and the promptness of the delivery as per given time slot. Amzing!

Great communication from order to delivery. The delivery guys was polite and helpful.
The bed is beautiful and the quality is excellent.
Love love love my new bed, I will definitely be ordering from Time 4 Sleep again.

Fast delivery great quality at a great price.

Could only find this type of electric ottoman here. It's a lovely piece but arrives in 6 separate heavy packages. Excellent professional delivery service, on-time, good communication, lovely manners.
It didn't state on the packages what was inside so we had to open them all before following the instructions. There are 26 pages of instructions with very small diagrams. Larger diagrams would have been better, also marking the actual pieces would be helpful even if they are universal.
I found the bottom boards useless, didn't fit or attach to anything, just took up unnecessary space when you have a lot to fit in.
Now it's all assembled I'm very happy with the mechanism which makes my life so much easier. I'm 81. Thank you

Amazing customer service, I couldn't decide on a mattress and the online chat was very helpful. I am so happy with my new bed and mattress. Cant believe how fast it arrived and was updated with delivery time.

Absolutely amazing customer service throughout. My mum initially placed an order for a bed that would not have fit upstairs and the refund was processed immediately.

I then ordered another bed and that came so quickly and customer service were always available to discuss via email. Extremely prompt responses and amazing product. Could not recommend them enough.

Delivery service was also excellent.

Amazing service, fast delivery and excellent communication from delivery team. Very good quality beds and looks amazing in the room. Thank you from very happy customer ❤️

Great quality product, super quick delivery

free samples arrived very quickly.. Hopefully when I order my bed it is as good a service x

Easy to order, quick delivery and lovely quality. Would recommend

Extremely disappointing delivery service and customer support.

I moved house from Wales to Newcastle.I paid extra specifically for an evening delivery because I was not available at home before 5pm. When the delivery team called me on the day, they told me they would arrive around 4pm. I explained that I had paid for an evening delivery slot and that I would be available at home during the evening delivery window, although I might not be home before 5pm.

Despite this, they refused to wait and told me that their maximum availability was 5:15pm because they had to leave Newcastle and return to Birmingham. This was completely unreasonable, especially as I had paid extra for a delivery time that was supposed to suit my availability.

I contacted customer service to try to resolve the issue and asked whether the delivery could be rearranged for the following day. I was told that this was not possible and that I would have to book another delivery slot and pay the delivery charge again.

The situation was particularly frustrating because I was waiting for the bed and mattress to arrive and, as a result of the delivery issue, I had to stay in a hotel for two nights until they were eventually delivered.

I paid extra for an evening delivery, made myself available during the agreed time, and still ended up having to pay for accommodation because the delivery company would not accommodate the delivery window.

Very poor communication, very poor customer service, and an extremely disappointing experience. I will not be using Time4Sleep again and would not recommend them based on this experience.