The door we ordered looks great, is secure and arrived on time. We received excellent customer service - I kept tweaking aspects of my dream door and they would make the change then send me the image... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good communication and help when I needed it including calling me to confirm details I got slightly wrong when ordering and helped me make the required changes. Product is good and our independent fit... Vis mer
Selskapet har svart
Great company. Installation was done by a third party (Martindales) which initially worried me, but they did a fantastic job. The door looks fantastic and represents good value. I upgraded the letterp... Vis mer
Selskapet har svart
Best new front door company online!!! Great choice of doors, masses of adjustments and options to choose from and Nick honoured the discount code we had even though it had just expired while searching... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Timber Composite Doors
Skrevet av virksomheten
Timber Composite Doors offer the superior quality Solidor Timber Composite Door range that can be uniquely styled to your requirements.
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Kontaktopplysninger
Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, Storbritannia
- 0800 069 9210
- enquiries@timbercompositedoors.com
- www.timbercompositedoors.com
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent interactive ordering system…
Excellent interactive ordering system with pics generated for chosen doir, furniture, colour etc.wanted installed so agents measured door gap,.photos, order produced within weeks and fitted by agents to perfection. Cost £2k, delighted with whole experience, will order new front door from Timber Composite Doors.
23. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Timber Composite Doors
Hi Rennie,
Thank you for sharing your experience and for ordering with Timber Composite Doors.
We're over the moon to hear you've had a fantastic experience from the point of designing your door online all the way up to fitting.
Thanks again
Katie
Easy and quick service
Easy and quick service from contact to measuring to installation. Always kept up to date on what was happening.
14. mai 2024
Svar fra Timber Composite Doors
Hi James,
Thank you so much for sharing your review and for ordering with Timber Composite Doors.
I'm so pleased we could deliver the service and communication we aim for with every customer!
Kind Regards
Katie
As advertised, a great door
Delvery was on time. Door seems excellent quality and has fit well
9. mai 2024
Svar fra Timber Composite Doors
Hi There,
Thank you for sharing your experience of Timber Composite Doors.
We hope to hear from you again for any home improvements you may need.
Kind Regards
Katie
Amazing service from start to finish
Amazing service from start to finish.
We had a strange sized door and the team spoke to our builder and made a bespoke door size at no extra cost, and it was delivered in 10 days.
The door looks amazing and the team were so helpful, from ordering to delivery.
Would 100% reccomend and use again.
17. april 2024
Svar fra Timber Composite Doors
Hi Faye,
Wow what a great review, thank you for your recommendation!
We're thrilled we could support you and cater to the door size you need, we like to think nothing is too much trouble for our customers.
Once again thank you for your review and for ordering with Timber Composite Doors.
Kind Regards
Katie
Horrific doors - should never sell Solidor
Not sure where best to start except for the total failure of this company to install a safe, reliable front door at all. After 3 replacements, I am now faced with yet another door that failed upon installation with siginificant bowing and has caused us not to be able to close our front door properly nor lock it properly putting the entire property at risk and forcing us to seek emergency help to secure our home. I ordered our original door in July 2021. This one failed withint 6 months and needed to be replaced. It took a year to replace properly and the wrong door was provided. It then took another year to replace finally. The new door failed within 1 week. Horrible bowing, warped and misfit door with screws that shifted and clearly a terribly manufacturered item but the reseller continues to insist its a safe and reliable. This has been a constant headache and repeatedly need to take clear evidence of the issues - which there are many and well documented!
7. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Timber Composite Doors
Hi Kristin,
I'm sorry to hear of your experience which has left you dissatisfied with your door.
The safety of our customers and their homes is paramount to us so we are working quickly to resolve your current issue which is not allowing you to lock your door property.
The support team have requested the installers book an urgent return visit as soon as possible to resolve this for you.
Regarding your previous issues and the delays you have had with remake doors taking a year to resolve, I will need to investigate this further and respond to you as this is outside of our usual turnaround of an issue, for which I can only apologise.
We absolutely do not think it is acceptable for a remake door to take a year to replace nor have I heard of this happening before.
Our standard process once we have received sufficient evidence of a fault is to send out replacement parts as quickly as possible, if a remake slab is required this usually takes 14 days.
I will leave you in the capable hands of our support team for your current issue and contact you directly in regard to the historical issues you have had.
Kind Regards
Katie
Door installation
We had our new door put in today by very professional and considerate installers Gavin and Callum from Martindales . They were happy to explain everything in detail and give solid advice we are very pleased with the door and would recommend thanks guys.
15. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Timber Composite Doors
Hi Mr Timson,
Thank you for sharing your experience and ordering with Timber Composite Doors.
We'll pass your feedback on to the installers, we're so pleased they have done such a fantastic job.
Thanks again for recommending Timber Composite Doors.
Kind Regards
Katie
Beautiful traditional looking door
Door is just as we requested - and looks even better than we’d hoped
12. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra Timber Composite Doors
Hi Eileen,
Thank you for sharing your experience and ordering with Timber Composite Doors.
I've had a quick look over your installation images and your new door looks fabulous!
Kind Regards
Katie
Excellent quality
Excellent quality, super fast service, whole experience from beginning to end easy. Delighted with product, better than expected, would recommend.
2. mai 2024
Svar fra Timber Composite Doors
Hi Christopher,
Thank you so much for the 5* review and for ordering with Timber Composite Doors.
I'm thrilled to hear you've had such an amazing experience!
Kind Regards
Katie
From ordering replacement front and…
From ordering replacement front and back doors together with new French doors the process with this company was effortless all the way to fitting, very professional and cannot thank them highly enough. I will not hesitate to recommend this company to family and friends.
1. mai 2024
Svar fra Timber Composite Doors
Hi Gordon,
Thank you for taking the time to share your experience and for ordering with Timber Composite Doors.
We are over the moon you found the full process effortless and to hear of your recommendation, thank you.
Kind Regards
Katie
Svar fra Timber Composite Doors
Hi David,
Thank you for sharing your experience and ordering with Timber Composite Doors.
Kind Regards
Katie
Svar fra Timber Composite Doors
Hi Stephen,
Thank you so much for the 5* review and ordering with Timber Composite Doors.
Kind Regards
Katie
Seamless order
Contact via telephone when placing order. Went through details to ensure order correct. Door as shown during design stage. Lead time about two weeks, which included Easter, so good lead time. Would be happy to use again in the future.
18. april 2024
Svar fra Timber Composite Doors
Good morning,
Thank you so much for the 5* review and ordering with Timber Composite Doors.
We are so pleased to hear you have had a fantastic experience from start to finish.
Kind Regards
Katie
Fabulous door which looks great!!
Beautiful door and frame which looks great and now offers us the security we wanted at the front door. The installation went really well and now our front entrance looks fantastic. Would highly recommend this company for product and service!
24. april 2024
Svar fra Timber Composite Doors
Good morning Mark,
Thank you for taking the time to share your experience and ordering with Timber Composite Doors.
It's always great to hear we have made a difference in a customer's home, I'm so glad we could assist you!
Kind Regards
Katie
Excellent composite front door!
I recently purchased a new composite front door and from the online design process through to the fitting it has been an extremely smooth process. The quality of the door is excellent and the customer service has been first class throughout with really quick responses to my emails. Superb door and service. Thank you!
23. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Timber Composite Doors
Hi Dave,
Thank you so much for sharing your experience and ordering with Timber Composite Doors.
We are so pleased that you have been left nothing short of satisfied with your new door and the service you have received.
Kind Regards
Katie
Svar fra Timber Composite Doors
Good morning,
Thank you for taking the time to share your experience and ordering with Timber Composite Doors.
Kind Regards
Katie
Cheaper heating
Had a back door 4 years ago, quality great, fitting great. The new front door the same,quality.speed and cleanliness great. 5 stars !!
18. april 2024
Svar fra Timber Composite Doors
Good morning,
Thank you for leaving us a 5* review and ordering with Timber Composite Doors.
I’m so glad to hear you had a fantastic experience from start to finish, both your doors look great!
Kind Regards
Katie
Great door and very competitively…
Great door and very competitively priced. Quick to arrive and support have been responsive for the couple of questions I asked.
Neighbour has asked me where I got the door from so clearly looks good.
17. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra Timber Composite Doors
Good afternoon,
Thank you so much for your positive review and ordering with Timber Composite Doors!
Feedback is essential for us and it is particularly wonderful to receive comments such as yours to know we're delivering on our goals of quality and price!
Kind Regards
Katie
Amazing customer service easy to place…
Amazing customer service easy to place order fantastic communication and pleasant staff to deal with
16. april 2024
Svar fra Timber Composite Doors
Hi there,
Thank you for sharing your experience and ordering with Timber Composite Doors,
It really does make everyone's day here in the office to hear we provided amazing customer service!
Kind Regards
Katie
Great door, great service
Great door, great service, no hard sell and nothing was ever too much effort. And of course the price. Cheapest I could buy at the quality I wanted what’s not to love
4. april 2024
Svar fra Timber Composite Doors
Hi Colin,
Thank you so much for sharing your experience and ordering with Timber Composite Doors.
I'm so pleased to hear you are happy with the service, price and quality of your new door, this is music to my ears.
Kind Regards
Katie
Ordering service was great
Ordering service was great, delivered when said, door was great.
2. april 2024
Svar fra Timber Composite Doors
Hi Ian,
Thank you for taking the time to share your experience and ordering with Timber Composite Doors.
Kind Regards
Katie
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