Ticketmaster Australia Anmeldelser 11 094

Very difficult platform and customer experience overall. Purchasing the tickets and associated dining package was quite frustrating due to repeated system errors occurring at checkout. After approximately 45 minutes of attempting the transaction, I was only able to successfully purchase the show tickets, while the dining package continued to fail without any clear explanation.

The refund process itself appeared smooth and reasonably quick, although the funds have not yet reached my account. Hopefully there are no further issues there.

One major improvement would be better communication within the platform itself. If packages are exhausted or unavailable, customers should be clearly notified rather than repeatedly encountering generic checkout errors without understanding the cause. The platform was not particularly intuitive in this regard and created unnecessary confusion and stress during the booking process.

Easy process start to finish

We got front row in front of stage,very good seats. We were celebrating my Granddaughter 7th birthday on the day,it was her and her older brother first time going to a stage play,they both enjoyed it. It was very easy to get the theatre by train and light rail stopping just outside the theatre. The booking process was so easy to buy tickets. Very friendly staff too.

I love the ticketing system, it was so easy and convenient to enter the stadium. Keep up the great work.

Last minute communication about line-up changes is dodgy.

I have had this happen for the last two events I have bought tickets for. I can't help but think they use big names to get you to purchase tickets, but then communicate changes at the last minute when people have made plans and it is too late to change them. Promoters also play a role in this no doubt. But, how unethical and just really poor customer service because you have a monopoly on the game. Shame on the CEO.

It’s the last time we will ever attend after going to these for more than 10 years.

Everything is ridiculously overpriced, there’s no food I can eat because of allergies and I can’t bring in own food.

Now can’t bring in ice after 10 years even though it didn’t appear on your list of prohibited items.

Second concert in a row where the toilets are not useable. Last time was no toilet paper, this time they were out of water.

It’s just plain greed and we won’t support it any longer and given the lack of numbers, seems others aren’t either.

Artists were very average, sound needed adjusting, can’t even see the band anyway so just sitting there being ripped off.

Environmentally irresponsible forcing people to buy plastic bags for ice that all end up in landfill. It’s all about $$$$$$$$$$$$

We are proudly done with these so remove me from all mailing lists.

Great bands, great venue. Only issue was lack of healthier food options

Ticketmaster is incredibly frustrating when you have an issue or question and cannot resolve it through their online methods.
I purchased a concert ticket and a parking pass for the event as a gift for my parents and spent hours trying to get in contact with someone to confirm what they needed to use the parking pass, I eventually got assistance a few days before the event only for the parking to be cancelled anyway due to the weather. It was a very frustrating experience.

The show was amazing. So funny. The cast were awesome.

Tried to sell ticket on Tixel, but Ticketmaster app wouldnt let me send. Kept getting error message. Frustrating!

Easy to purchase tickets that suits me
Reminders to my upcoming event

Awesome experience full of laughter would definitely attend again 😁

The group were fantastic performers and were very inclusive to the audience, encouraging partcipation.
It took us back to the 70's with clarity.
A brilliant performance!

Just easy to get through the turn styles and optus stadium is great

Use Another company.

An unplanned visit to Sydney meant a night at the theatre. Anastasia proved to be an excellent choice. Although unknown to me, I left humming many of the themes. What a superb cast, old and new! some of the best voices I've heard for quite a while in one production. Wonderfully visual! I couldn't recommend this production more highly!

The night was invigorating with everyone getting into the groove

Easy to use, we had multiple tickets and had no issues scanning them in at Optus Stadium

Hawthorn played a scrappy game thrilled to get the win.
Love Love Love Hawthorn coming to Tassie and Launceston has grown because of their commitment to Northern Tasmania.
Ticket scanners were helpful and really quick. Digital tickets are terrific