Jamie Lawrence was incredibly helpful. He helped us for well over an hour sorting out a transfer of a phone contract. Guiding us through the nightmare of acquiring a PAC code. He was super helpful, s... Vis mer
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Beliggenhet
Bytt filialUnit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I had a great experience at this shop! Jamie was incredibly helpful and kind and solved my problem very quickly - thank you so so much! It was really great that I could go in person and have everythin... Vis mer
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Outstanding service from Salih. He was very knowledgeable, patient and helpful. Probably the most helpful assistance we have had in a long time. He is a credit to your company.
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Thank you to Shareen, who was incredibly helpful with my e‑SIM transfer yesterday 26.03.2026. I arrived just before closing, and she quickly resolved the issues I was having. She was professional, k... Vis mer
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Informasjon om virksomheten
Om Three UK - 3Store Bromley
Skrevet av virksomheten
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrevet av virksomheten
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktopplysninger
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, Storbritannia
- 2084609018
4,9
Enestående
147 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good
Very. Friendly and effecient member of staff Jamie was really helpful
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Thanks for this fantastic 5 ⭐ review, Ken! We absolutely love hearing this. A huge shoutout to Jamie for being so helpful! Hope you have a wonderful day 😊 -Ayesha
We visited the Three store today and…
We visited the Three store today and Mohammad helped me pick out a new phone and handled the transfer process in store
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hey Jim, that’s brilliant. We’re glad Mohammad helped advise you on a great new phone. We hope you love it 🎉 -Neha
Mohammad was a huge help in store
Mohammad was a huge help in store, he helped me purchase a pay as you go sim card and switched my number from O2
14. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Kumeil, it is great to hear that Mohammad was so helpful in-store with getting your new setup sorted and transferring your number over. Thank you for sharing your positive experience! -Kishan
Best experience with Three to date
To be honest, Jamie has helped me so much today. He’s been absolutely brilliant and is honestly the best person I’ve ever dealt with when it comes to phone upgrades and contracts.
For years, I’ve probably paid more than I needed to because I always put off calling customer services or coming into store. It’s usually something I really dread doing. But this experience has been completely different from start to finish.
Jamie was friendly, patient, knowledgeable, and made everything really easy to understand. He actually managed to help me save money while also helping me take out two additional contracts that were right for me, which I didn’t think would be possible.
It’s rare these days that someone provides customer service that genuinely stands out, but Jamie really did. He made the whole process stress-free and was a pleasure to deal with.
Thank you very much, Jamie. I really appreciate all your help.
13. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Sarah, thank you so much for sharing this. It’s wonderful to hear how much Jamie was able to support you. Knowing that he turned something you usually find stressful into a smooth, clear and genuinely positive experience means a lot to us. 😇 -Prabhjeet
Glades Bromley 3 mobile store
Glades Bromley 3 mobile store
Shereen. Such a valuable member of staff
She helped me few times with my phone always so helpful and knowledgeable
Amazing
Top class service
Deserves a praise
Jakub Lewandowski
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Jakub, thank you for sharing your feedback, we are glad that Shereen at our Glades Bromley branch looked after you so well and consistently shares her expertise to make sure you are completely sorted! Your appreciation means a lot to us. -Shivam
Great experience with Salih at the…
Great experience with Salih at the Bromley Glades location. Always helpful, sorts out problems fast. Thank you!
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Kyle, great to hear Salih gave you such smooth and helpful support during your visit. We appreciate you sharing this. -Suhaas
Shereen was great - Fantastic customer service!
Shereen was great - I had a few contracts that we previously moved to a business plan, that saved me money and made my life alot easier from a single bill and common renewal date perspective.
I added 2 more numbers to the contract this weekend and as usual Shereen took time to explain my options, worked with me to find the right plan to suit my needs and was friendly and helpful throughout.
I felt like valued as a customer, listened too and not just a transaction... This is not common for mobile phones where it is pretty much a given that everybody needs one - its experiences like this that make a difference and keep your customers.
Thank you Three and Shereen :)
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Mark,
This is such brilliant feedback ⭐ Shereen will be thrilled to know how much her support has meant to you over time. It’s great to hear she took the time to explain everything clearly and helped you build a setup that really works for you. Feeling valued shouldn’t be rare we’re glad she made that difference for you. -Ayesha
Staff patient and helpful!
Came in with a fairly complicated problem with my phone / account and the person who helped me, who was actually in training at the time was very calm, communicated well and made a potentially stressful situation more bearable. Returned the next day with a minor query and another member of staff, Mohammed was also very helpful.
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi there, thanks for sharing this — really good to hear the team handled your account issue with such patience and calm, especially with someone still in training. It’s great they helped take the pressure out of a complicated situation, and that Mohammed was just as supportive when you popped back in the next day. -Shivam
Jamie the boss
Jamie helped me todaybat the three store in bromley Great customer service very friendly and helpful deserves a raise.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Nicolas, thanks for sharing this — great to hear Jamie made your visit such a positive one. It’s fantastic to know you received warm service and left feeling well looked after. -Shivam
Mohammed was really friendly and…
Mohammed was really friendly and helpful. Talked me through everything. Great service!
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Julian, nice to know Mohammed created such a welcoming interaction and guided you through everything with clear support. -Kishan
Jamie
Jamie, what can I say he "s such a pleasant person, he really knows how to make a customer feels comfortable. Knowing that I came in to cancel, he still make me feel appreciated, honestly it first in a long time I feel this way. I cannot express my feelings. He really need to infront more often. Please keep him, he is a keeper. He really make my day. Thanks Jamie
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi, it’s really great to hear how comfortable and valued Jamie made you feel during your visit, even when you were looking to cancel 😊 it’s lovely to know he created such a positive and memorable experience for you, and that his approach truly made your day. -Shivam
Jamie was amazing
Jamie was amazing, friendly and professional.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hey Chris, thank you for your glowing review. It’s wonderful to hear Jamie provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Sheeren was fantastic
Sheeren was fantastic. Very helpful and patient. Lovely girl with a great attitude.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
That’s brilliant, Theresa! We’re glad to hear you had such a wonderful experience with Sheeren. It’s lovely to know she guided you through everything clearly. 😊 -Neha
Extremely helpful and professional
Extremely helpful with transferring my data to my new phone.
The lady who served me initially was also very approachable and knowledgeable.
Very professional service
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Thank you for taking the time to share this wonderful feedback! We're delighted to hear that our team made everything straightforward throughout your experience. -Afaq
Jamie provided excellent customer…
Jamie provided excellent customer service he was very patient with us and friendly
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi hamsi, great to hear about your experience — it’s lovely to know Jamie took the time to support you and made things feel comfortable and welcoming throughout. -Shivam
Excellent customer service patient and…
Excellent customer service patient and friendly staff
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Thank you for sharing this wonderful feedback, Pathmasritharan! We’re delighted to know that our team made your experience positive. 😊 -Maryalex
Very good customer service
Very good customer service, he was very friendly and patient
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
We're so glad to hear our team worked their magic, Hamsi:) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
Thelma was super helpful and helped my…
Thelma was super helpful and helped my sister and I buy new phones. Explained everything very well and was super friendly.
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Hi Lana, great to hear Thelma made the experience smooth for you both and supported you in choosing new devices, while explaining everything clearly and creating such a friendly, welcoming interaction throughout. -Shivam
Excellent customer service
Excellent customer service. Outstanding communication and very helpful advise from Salih. He was absolutely amazing, very knowledgeable and polite.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Creating smiles and delight is what we’re proud to bring to our customers every day, Valentina. Salih made it happen beautifully. Enjoy the rest of your day! 😊 -Ashifa
I was very happy with the service that…
I was very happy with the service that was provided to me. It was excellent. It was provided by Thelma.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Three UK - 3Store Bromley
Thank you so much for sharing this wonderful feedback, Gary! It's great to hear that Thelma took such thoughtful care and made sure everything was clearly explained. -Afaq
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