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I’ve experienced delayed withdrawals, platform lag, and extremely wide spreads - but what I found completely unacceptable happened last week. They deducted my profits under the pretext of a withdraw... Vis mer
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ThinkMarkets deducted my client’s legitimate manual trading profits (Account #159798) due to a subsequent unrelated EA activity that didn't even make a profit. They are using "Paragraph 10" as a blank... Vis mer
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I started trading with ThinkMarkets a few months ago, and I’m genuinely impressed with how smooth everything has been. The account setup was quick, and their verification process was hassle-free, whi... Vis mer
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Informasjon om virksomheten
Om ThinkMarkets
Skrevet av virksomheten
Established in 2010, ThinkMarkets is a multi-awarded premium provider of online trading services. With over 13 years of experience, we’re composed of a global team of 200+ professionals across 11 international offices, committed to ThinkMarkets’ mission to become the leading trading platform of choice across the world.
Licensed by leading financial authorities, including the FCA, CySEC, ASIC, DFSA, and more, ThinkMarkets offers traders a safe and secure way to access the financial markets, such as forex, stocks, indices, cryptocurrencies, commodities, ETFs, and futures.
ThinkMarkets traders are empowered by the company’s cutting-edge and proprietary trading platform, ThinkTrader. Available on web, iOS, and Android, ThinkTrader comes equipped with advanced technical analysis tools and powerful features, such as TradingView charts, Signal Centre, Traders’ Gym, and TrendRisk Scanner – all designed to help traders make well-informed decisions.
ThinkMarkets is known for its superior trading conditions, with spreads going as low as 0 pips, execution speed processed in milliseconds, and zero-commission* trading on thousands of instruments.
New traders are well supported by a 24/7 multilingual Customer support team and a diverse range of beginner-friendly account types to choose from, including hands-off trading platforms like ThinkCopy*. We also pride ourselves as an education-first broker, regularly publishing trading guides, hosting webinars, and arranging live seminars in select locations.
Our efforts to provide outstanding excellence with every trade have not gone unnoticed in the industry. ThinkMarkets has been the proud recipient of multiple awards over the years for its innovative technology, world-class support, and exceptional CFD trading conditions.
Sign up for an account and experience the ThinkMarkets difference now!
* available depending on certain jurisdictions
Licensed by leading financial authorities, including the FCA, CySEC, ASIC, DFSA, and more, ThinkMarkets offers traders a safe and secure way to access the financial markets, such as forex, stocks, indices, cryptocurrencies, commodities, ETFs, and futures.
ThinkMarkets traders are empowered by the company’s cutting-edge and proprietary trading platform, ThinkTrader. Available on web, iOS, and Android, ThinkTrader comes equipped with advanced technical analysis tools and powerful features, such as TradingView charts, Signal Centre, Traders’ Gym, and TrendRisk Scanner – all designed to help traders make well-informed decisions.
ThinkMarkets is known for its superior trading conditions, with spreads going as low as 0 pips, execution speed processed in milliseconds, and zero-commission* trading on thousands of instruments.
New traders are well supported by a 24/7 multilingual Customer support team and a diverse range of beginner-friendly account types to choose from, including hands-off trading platforms like ThinkCopy*. We also pride ourselves as an education-first broker, regularly publishing trading guides, hosting webinars, and arranging live seminars in select locations.
Our efforts to provide outstanding excellence with every trade have not gone unnoticed in the industry. ThinkMarkets has been the proud recipient of multiple awards over the years for its innovative technology, world-class support, and exceptional CFD trading conditions.
Sign up for an account and experience the ThinkMarkets difference now!
* available depending on certain jurisdictions
Kontaktopplysninger
35 New Broad St, EC2M 1NH, London, Storbritannia
- +44 203 514 2374
- support@thinkmarkets.com
- www.thinkmarkets.com
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Trading with think markets has been awesome
Trading with think markets has been good so far, but I have not yet made a withdrawal so I cannot add more .
14. juni 2025
Svar fra ThinkMarkets
Dear David,
Thank you for the positive feedback! It's great to hear that you enjoy trading with us so far. We are here to fully support you on your trading journey, so please feel free to reach out to our team at support@thinkmarkets.com if you have any questions or concerns regarding our platform.
At ThinkMarkets, we offer a variety of withdrawal methods including bank wire transfers, credit/debit cards, and popular e-wallets. All withdrawal methods and policies can be viewed here: thinkmarkets.com/en/deposit-withdrawals.
We wish you success with your trading!
Warm regards,
The ThinkMarkets Team
Semi-scammers
I made several profitable trades with this broker in my account 88301. Right after this, ThinkMarkets applied some technical manipulations to my account: I was not able to open positions for US stocks (got "Rejected by Rule" error). Furthermore they applied huge slippages of about 3 pip to my account. Meaning that you open the trade with a pretty big loss and close it with ~2-3 pips worth price. I finally lost my balance, of course because of my strategy, but I have very negative impression of this company. They do everything they can in order to lose your deposit as soon as possible.
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Dmitrii,
Thank you for your feedback. We are sorry to hear about the issues you encountered as this is not standard for the experience we provide our clients. We immediately reviewed your case and found that you contacted us on regarding the “Rejected by Rule” error. After checking, it turned out you were using another broker’s MT5 platform, which our team clarified and assisted with an explanation.
As for slippage, it can occur due to market volatility or low liquidity, and is not specific to ThinkMarkets. We're always happy to investigate any trade concerns if you provide the details to our agents.
We hope that after our team's assistance, the case was clarified. You are welcome to contact us again if you have any questions or concerns, we are always happy to help. We wish you all the best!
Kind regards,
The ThinkMarkets Team
withdrawal process takes long.
6. juni 2025
Svar fra ThinkMarkets
Dear client,
Thank you for your feedback. We understand how important fast and reliable withdrawals are, and we’d like to clarify that the time it takes to receive funds largely depends on the withdrawal method selected.
At ThinkMarkets, we aim to process all withdrawal requests within 24 hours of submission. However, the actual time it takes for the funds to reach your account can vary between 1 to 7 business days, depending on the payment provider and method used. For example, bank wire transfers typically take 3 to 5 business days, while e-wallets and card withdrawals may be completed faster.
We follow a strict "return to source" policy, which means funds will be returned to the original method of deposit wherever possible because this ensures compliance and security. For detailed information on our withdrawal procedures, including fees, timelines, and method-specific rules, we encourage you to visit our official withdrawal guide here: thinkmarkets.com/en/deposit-withdrawals
If you’ve experienced delays beyond the typical timeframes or have questions about your specific withdrawal, our Support team is here to assist. Please don't hesitate to reach out to us at support@thinkmarkets.com, we are always happy to help!
Best regards,
The ThinkMarkets Team
They refused to withdraw twice and I…
They refused to withdraw twice and I have been waiting for approval for the withdrawal a day ago and until now my request is still being audited. I do not advise anyone to trade with them This scammer broker will steal you My account number 128670 Withdrawal tracking number 0AB96 They stole me $2000, they can't get paid and support that doesn't respond Help me
9. juni 2025
Svar fra ThinkMarkets
Dear Taher,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we understand how important timely and transparent withdrawals are for every trader.
Please know that our team has carefully reviewed your recent withdrawal requests, and we’ve already provided detailed explanations via email to help clarify why one of the requests was denied and the other approved. We encourage you to review that message, as it outlines the specific factors involved, including account conditions at the time of your request.
If you have any further questions or need clarification on any part of your withdrawal, please don’t hesitate to reach out to us again. We're here to help resolve any remaining concerns as quickly and clearly as possible.
We wish you all the best!
Kind regards,
The ThinkMarkets Team
very good tradingpossibilities
5. juni 2025
Svar fra ThinkMarkets
Hello Frank,
Thank you for sharing your review with us! We are glad to know that you are happy with our service and that you are satisfied with the trading environment we provide.
We wish you success with your trades!
Best regards,
The ThinkMarkets Team
Svar fra ThinkMarkets
Thank you for the kind words, your feedback means a lot to us!
- The ThinkMarkets Team
Good super fantastic
3. juni 2025
Svar fra ThinkMarkets
Thank you for the positive review, we are happy to hear that you enjoy trading with us!
- The ThinkMarkets Team
Some operations close without take…
Some operations close without take their profit o stop lose
2. juni 2025
Svar fra ThinkMarkets
Dear Alejandro,
Thank you for taking the time to leave a review and share your feedback.
We're sorry to hear about your experience, and would really appreciate the chance to investigate and clarify the situation for you.
It looks like you haven’t reached out to our Support team yet. They emailed you to offer to assist you, and if you’re still facing concerns or have questions about specific trades - please don’t hesitate to get in touch with us at support@thinkmarkets.com. We're more than happy to help!
Best regards,
The ThinkMarkets Team
Even not in hi demand session,
Even not in hi demand session,
Also cannot accurate doing well at stop lose and stop profit
Close position ,can close seperate,not just all close position
Hope thinkmarket,can follow ninja trade,this platform ,are doing well at open and close position
2. juni 2025
Svar fra ThinkMarkets
Dear Lim,
Thank you for taking the time to share your feedback. Providing a top-quality trading experience is our highest priority, and we're sorry to hear about the difficulties you faced with our platform.
Our team promptly looked into the matter and has contacted you with further details. Please check your email for our response. If you need any additional help, don't hesitate to reach out, we're always here to assist.
We appreciate your review and wish you continued success.
Best regards,
The ThinkMarkets Team
Svar fra ThinkMarkets
¡Gracias por tus comentarios positivos! Nos alegra saber que disfrutas operar con nosotros y estamos felices de tenerte como parte de la comunidad de ThinkMarkets. ¡
-El equipo de ThinkMarkets
The platform is very smooth and light…
The platform is very smooth and light and the trading conditions are just WOW fantastic!
20. mai 2025
Svar fra ThinkMarkets
Hello Suze,
Thank you so much for the feedback! It’s great to hear that the platform’s performance and trading conditions have made a positive impression. We’re glad to have you with us!
Warm regards,
The ThinkMarkets Team
Revoking my swap free account for no provided reason
They changed my swap free account to normal account, without mentioning a reason.
I had already losing positions and now I have to pay SWAP for it as well.
This was not the deal, and my account manager from their side assured me that my Islamic account with swap free will stay forever as long as I am using the broker.
I would have not opened those positions if I knew that I will be charged for SWAP.
Notice that in their reply , they will never mention or justify the fake information I received from my account manager.
Complete fraud!!
21. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Majd,
Thank you for sharing your feedback. We understand your concerns regarding the change to your account status. Please note that ThinkMarkets reserves the right to adjust swap-free status in accordance with our Terms and Conditions.
Your account was reviewed prior to the swap-free status being removed, and you were notified via email of our decision. Should you have any questions or require further clarification, our dedicated team remains available to assist you.
Kind regards,
The ThinkMarkets Team
Had a good experience with support on…
Had a good experience with support on live chat and account manager Alex. Quick response and good execution. Platform is very good and easy to use.
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Krasina,
Thank you so much for sharing your experience! We're very pleased to hear that our agent was able to provide the support and reassurance you needed, and it is great to know that you are satisfied with our platform.
We understand how important trust is, and we're so glad to have earned it. Your kind words mean a lot to us, and we're committed to being with you every step of the way. We wish you good luck with your trading!
Best regards,
The ThinkMarkets Team
ThinkMarkets is excellent
ThinkMarkets is excellent! It’s got everything you could possibly want in an all-in-one trading platform including regulated signals and a trading simulator. The app is really user friendly and great for beginners, couldn’t recommend enough!
7. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Valued Client,
Thank you for your thoughtful feedback. We are glad to know that our platform’s comprehensive features, simple design, and the offered tools have met your expectations.
Your recommendation is greatly appreciated, and we wish you continued success!
Warm regards,
The ThinkMarkets Team
Good luck getting your money back
I was hoping ThinkMarkets would be different than other brokers but they aren't. They lie any chance they get. I sent them KYC documents. Then they asked for them signed so i signed them. Then they wanted them notarized so I went and had that done. Then they wanted more documents signed by the government.
NOW they haven't emailed me in 3 weeks. The website chat lied and said I'd get an email within 24 hours then another website agent lied and said it's a bug that will be fixed very soon. He actually thought I'd believe that a bug is the reason no one has emailed me in 3 weeks.
If these people lie and can't be bothered to email you back, imagine what would happen if you actually had an emergency and needed something urgently from them. How long would they wait before emailing you back about your money? Would they lie and say they sent your funds to you? Or claim that a bug caused your funds to disappear into their pocket.
TRY LITERALLY ANYONE ELSE
5. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Jake,
Thank you for your feedback. We're sorry to hear about your experience and understand how the process may have felt frustrating.
To clarify, your corporate account application was successfully approved, and our team provided all necessary updates and instructions via email, including how to access your ThinkPortal account.
At this stage, the only step required to proceed is to reset your ThinkPortal password. Once done, you’ll be able to access and manage your account fully.
We’re dedicated to help you succeed, and want to ensure everything runs smoothly from here. If you need any further assistance, please don’t hesitate to reach out to our team via email, phone or chat.
Best regards,
The ThinkMarkets Team
I had a terrible experience with…
I had a terrible experience with thinkmarkets due to unethical trade execution delays
In thinktrader APP
I cant close my trade i lost my account also there manipulation in balance not matching with equity
Very bad experience and customer support very bad experience
When you asked thim to investigate they said we dont have problems
Stay away from this broker this my advice
23. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Ahmed,
Thank you for your feedback. We are truly sorry to hear about your experience and take your concerns very seriously. However, we were unable to locate your account in our system based on the information provided in your review. We also reached out requesting additional details so we could investigate further, but we didn't receive a response.
At ThinkMarkets, we are committed to transparency and fairness, and we want to help resolve any issue you may have encountered. We strongly encourage you to contact us directly at support@thinkmarkets.com with your account details and a description of the issue so we can thoroughly investigate and assist you.
Thank you for bringing this to our attention, and we hope to hear from you soon so we can help.
Kind regards,
The ThinkMarkets Team
Quick Support, UI, Islamic Account.
I like their quick support team, they are fast and if you know the terms and conditions well already they would guide you even faster. Btw top notch UI both on the phone and desktop, and also the option for Islamic accounts are soo relieving ❤️ a great broker for everyone from day trading to long holders.
16. april 2025
Svar fra ThinkMarkets
Dear Muhammad,
Thank you for your thoughtful feedback! We are glad to hear you had a smooth experience with our Support team and that you are satisfied with both the platform's design and the flexibility it offers. It’s great to know the features have met your needs across different trading styles.
We appreciate your trust and support, and we wish you good luck with your trading!
Warm regards,
The ThinkMarkets Team
Unsafe Broker ThinkMarkets
Unsafe Broker ThinkMarkets
Thinktrader one of the worst Applications in the world its defcalt yo close any trade
1. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
We are sorry to hear about your experience and appreciate you taking the time to share your feedback. We take issues like this very seriously, and after checking our system, we were unable to locate your account based on the information you provided. We also attempted to follow up to get more details, but we haven’t received a response.
Please know we want to assist you and investigate this properly. If you could reach out to us directly at support@thinkmarkets.com with your account details, our team will be more than happy to look into this matter thoroughly.
We hope to hear from you soon so we can help.
Sincerely,
The ThinkMarkets Team
the worst company in the world…
the worst company in the world Thinkmarkets
stop use Thinktrader Applications
you cant close your trade till you lost your money
23. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Dear Ahmed,
Thank you for your feedback. We are genuinely sorry to hear about your concerns. Unfortunately, we couldn't identify your account in our system, and we haven’t received the additional information we requested in order to investigate this issue further.
We are here to help and are committed to resolving any problems you may have encountered. Please contact us directly at support@thinkmarkets.com so we can review your case in detail and work towards a resolution.
Your satisfaction is important to us, and we look forward to assisting you.
Best regards,
The ThinkMarkets Team
After using this broker I feel like I…
After using this broker I feel like I can't use anything else. ThinkMarkets sweeped me up completely the moment I signed up. It is a very user friendly, straightforward and accessible platform whilst also being robust and versatile. I am more than satisfied with ThinkMarkets and my experience with them has been nothing but blissful.
29. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra ThinkMarkets
Thank you for sharing your experience! We're thrilled to hear that ThinkMarkets has made such a strong impression and that you've found the platform both intuitive and powerful. It's great to know that it’s been a reliable and enjoyable tool for your trading needs.
We truly appreciate your support and look forward to continuing to provide you with exceptional service.
Warm regards,
The ThinkMarkets Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.