I called on 10th September to ask if they could help me, Jack met me at the door and was extremely helpful, gave me a lot of good advice offered to help with my needs and the service that Jack gave wa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wanted some small coffee spoons and went to the factory/shop in person. Very warm and helpful man who served me. Fascinating to hear about the business. Spoons are absolutely immaculate and you can... Vis mer
Our experience was absolutely first class. We required an engraved Wedding Knife for our son and future daughter in law for the 24th of March 2023. Despite a tight time frame Lee and his son could not... Vis mer
I run a guest house and over the years a gremlin has been eating all the small spoons or they get thrown out by mistake, so I ordered some replace Dubarry Coffee Spoons. Unfortunately the wrong desi... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
4,6
Enestående
26 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
After-sales is a shambles
Order made on Feb 12th, nothing arrived. 9 days later, after contacting, was told they are on family holiday and can't help until their return. Was told conflicting stories by Lee regarding the method of sending, and tracking. Finally received a refund after 6 days of asking, even tho they offered it in the first place. Last time I ordered a spoon from them it was fine (5*) but the after-sales is a shambles. Not how to run a business.
28. februar 2022
Anmeldelse skrevet uten oppfordring
Advertised as razor sharp, in reality, its anything but.
Ok, as i cant post the link, go to youtube and enter watch?v=DaMEP0gFhDY
Watch my £95.00 knife, advertised as "razor sharp" is anything but. An absolute joke.
If you want blunt items, go right ahead.
24. september 2021
Anmeldelse skrevet uten oppfordring
Trevor
I run a guest house and over the years a gremlin has been eating all the small spoons or they get thrown out by mistake, so I ordered some replace Dubarry Coffee Spoons. Unfortunately the wrong design of spoons arrived a few days after ordering online. A quick phone call to Lee got it all sorted. So after sales service is excellent, Thanks Trevor.
PS: There are a few companies trade in Sheffield with very similar names so make sure you use this one.
7. september 2021
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service. Ordered goods arrived in just a few days. Very high quality knife, genuine made in Sheffield!
18. januar 2021
Anmeldelse skrevet uten oppfordring
I ordered beautiful horn handled steak…
I ordered beautiful horn handled steak knives and paid through Paypal. They arrived exactly as shown, a few days after ordering. I would use this company again and definitely would recommend the product and service. Absolutely 100% genuine and UK manufactured in Sheffield.
9. desember 2020
Anmeldelse skrevet uten oppfordring
Advertises items for sale that are not even available
Despite immediate response from the company confirming that a sterling silver money clip I was interested in and advertised for sale on their website came gift boxed, I went ahead and ordered the said item and was told if it was in 'their safe' it would be with me the next working day.
After hearing nothing from the company and not receiving the item, I contacted them to check the position (i.e. to confirm whether it is available and if not, please can I have a refund) and was ignored. I tried again, by phone and email, on multiple occasions and was ignored,.
I ultimately had the headache of making a claim through Paypal which I had to wait for resolution of (in my favour) before ordering an alternative from a more reputable seller.
The item is even still for sale on their website! Avoid at all costs unless you are happy being left in limbo with a high risk you will have to make a claim through Paypal or your bank to get your money back when the order cannot be fulfilled (which is a breach of contract on their part in any event!).
This company also sells on Amazon and Etsy (and probably Ebay too).
12. desember 2017
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.