Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Beautiful Roman blinds, wonderful quality. Did need to spend some time adjusting the cords on the back to make them hang symmetrically, but I was sent detailed instructions of how to do so.

Selskapet har svart

Vurdert til 1 av 5 stjerner

Terrible experience. Rather like last reviewer have been waiting for cushion since 28/4. Despite phone calls (not able to speak to representative) and 2 emails I have had no response whatsoever. I fee... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had been looking for a linen bedding set for a while but not wanting to pay £300. Found exactly what I was after at The Pure Edit; natural duvet cover super king with 2 pillows for under £70 inc p&p.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Beautiful fabrics with the most gorgeous designs, patterns, stripes, plains - everything- fabulous quality at very affordable prices. I’m struggling to choose which to have for our lounge curtains and... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Interiørbutikk
  2. Tekstilutsalg
  3. Møbelbutikk
  4. Tapetbutikk

Om The Pure Edit

Skrevet av virksomheten

The home of sustainable style 🌱

Hello, we’re The Pure Edit. Relaxed home furnishings that are serious about the planet.
Considered at every step – from our natural and recycled materials to our carefully chosen partners and low-impact processes – our collection is shaped by our commitment to doing things properly.
We’re not perfect (we’re only human), but we are passionate. About our customers, our people, and our planet.
There is still work to be done and we strive to do better each and every year as we work hard towards our sustainability goals.



Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

434 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 70 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Prompt arrival of samples ..a lot to…

Prompt arrival of samples ..a lot to choose from so I am still deciding!

15. oktober 2024
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Svar fra The Pure Edit

Hello Charlotte,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied with samples.

We look forward to welcoming you back to The Pure Edit.

Many thanks from the team at The Pure Edit.

Vurdert til 1 av 5 stjerner

Awful customer service and stained product

Awful customer service. Agent was not helpful at all. I was sent an item with stains, and a missing pillow case. When explaining this to the customer service agent, she was not helpful or apologetic about this, but rather rude. Agent was extremely rude on the phone, and not helpful at all. Do not order from this company.

29. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Pure Edit

Hi there,
Firstly, please accept our apologies for the faults with your order. It’s disappointing for us to hear that your items were sent out in this way, and this is something that we will be looking into.
As discussed with our customer service team, we need to inspect the goods on their return so that we have an understanding as to what the mark on the bedding is, and so that we can be sure that this isn't something that will affect any other customers.
I have been through your conversation with our customer service team and I can see that you were offered a pre-paid returns label to send these items back to us, with the team also arranging to collect this item from you as this was more convenient.
We do have a procedure that needs to be followed when it comes to the returns of goods and I can see that is being followed by our customer service team, although I do apologise if this is a cause of frustration.
Best wishes, The Pure Edit

Vurdert til 5 av 5 stjerner

Quick service

Quick service when ordering fabric samples. The samples provided were a good size to be able see colour and patterns.

11. oktober 2024
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Svar fra The Pure Edit

Hi Debbie,

Thank you for taking the time to leave us a review.

We're glad to hear that you are satisfied with our samples.

Many thanks,

The team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Excellent

Excellent , thoughtful response to my order . Well packaged item which was dispatched quickly.

10. oktober 2024
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Svar fra The Pure Edit

Hello,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied with your order.

Many thanks from the team at The Pure Edit.

Vurdert til 1 av 5 stjerner
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Svar fra The Pure Edit

Hi Michelle,

Thank you for your review.

I do apologise that you have not received your samples, I have looked into this for you and can see that they were dispatched the day after your order was placed. Our samples are sent out on a first class delivery service but unfortunately these can get lost in transit from time to time.

Our customer service would be more than happy to organise a replacement of these samples so please do just let us know if you would like these sending.

Best Wishes,
Millie

Vurdert til 5 av 5 stjerner

I love the quality and designs

I love the quality, designs and prices of Pure Edit fabrics so it’s not hard for me to leave a top review. I didn’t have to wait long for the range of samples I ordered to be sent to me. I received them within a few days. The hard part is choosing which of the beautiful fabric I want to use in my home. Thank you Pure Edit.

25. september 2024
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Svar fra The Pure Edit

Hello Joan & Barry,

Thank you for taking the time to leave us a review.

We're delighted to hear such positive feedback! We look forward to welcoming you back to The Pure Edit for future interior projects.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Terrific Fabrics and Sample Service

Terrific Fabrics and Sample Service
Lovely range of fabrics Beautiful designs . 4 samples sent free of charge and we are going to choose one of them for curtains.

2. oktober 2024
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Svar fra The Pure Edit

Hello Maureen,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied with your samples and managed to make an order for your curtains. If you require any future assistance, please do not hesitate to contact us!

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Phoned the customer service line

Phoned the customer service line, fast accurate resolution brilliant, all companies should act this way

30. september 2024
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Svar fra The Pure Edit

Hi Eric,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are happy with our customer service! We look forward to welcoming you back in future.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Professionally solved delivery issue

There was an issue with the delivery however The Pure Edit kept trying to find a solution. Very professional with good service. Lovely products!

25. september 2024
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Svar fra The Pure Edit

Hello,

Thank you for taking the time to leave us a review.

We hope that your issue was quickly resolved and you are happy with your purchase. We look forward to welcoming you back to The Pure Edit for future interiors projects.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Samples arrived quickly.

Samples arrived quickly.

20. september 2024
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Svar fra The Pure Edit

Hello,

Thank you for taking the time to leave us a review.

We're delighted to hear that your samples arrived swiftly.

If you require any future help, please do not hesitate to reach out to a member of our team.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Great customer service

Ordered some wall paper samples. They’re beautiful. Was sent the wrong colour for one of them. I contacted the pure edit and the correct sample was sent straight out.
I’m just about to ordered 2 different wallpapers just wish I could buy more!

17. september 2024
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Svar fra The Pure Edit

Hello Georgie,

Thank you for taking the time to leave us a review.

We're delighted to hear that your sample order was corrected.

We hope you are happy with the two wallpaper orders you've placed.

We hopefully look forward to welcoming you back in future.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery

16. september 2024
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Svar fra The Pure Edit

Hello,

Thank you for taking the time to leave us a review.

We're delighted to hear that your delivery ordered with you quickly.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Great service

Great service. The samples arrived within a few days of ordering. Thank you

13. september 2024
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Svar fra The Pure Edit

Hello Lianne,

Thank you for taking the time to leave us a review.

We're delighted to hear that your samples arrived quickly and you were satisfied with the service we've provided.

Many thanks from the team at The Pure Edit.

Vurdert til 1 av 5 stjerner

really slow delivery and no…

really slow delivery and no communication to explain why or when to expect the delivery

9. september 2024
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Svar fra The Pure Edit

Hi Joanna.
Thank you for taking the time to leave a review, we really do appreciate all feedback.
I'm so sorry to hear that delivery of your items was slow. Unfortunately, due to a surge in demand over our busy sale period some shipments were slightly delayed and we can only apologise for this as this is not the level of service we typically deliver to our customers.
If you do choose to shop at The Pure Edit again in the future, we'd relish the chance to deliver the top-quality experience that we strive to deliver at all times.
Best wishes, The Pure Edit

Vurdert til 5 av 5 stjerner

My go to fabric company for quality at great prices…

I absolutely love this company as my go to for real quality fabric. They have so many colours to choose from and patterns to mix and match with. And as an added bonus you can choose free samples when you make a purchase so if you are unsure this is a great way to ensure you make the right choice.
They also sell co ordinating paint which to me is a great plus.
I highly recommend them.

5. september 2024
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Svar fra The Pure Edit

Hello Julie,

Thank you for taking the time to leave us a review.

We're delighted to hear that we are your 'go to'!

We pride ourselves in offering a great range of useable, simple and beautiful designs at affordable prices.

We hope we continue to do you proud!

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Gorgeous Curtains

Gorgeous curtains, they look fantastic. So pleased. Will definitely shop at Pure Edit again.

3. september 2024
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Svar fra The Pure Edit

Hello Emma,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied with your curtains!

We hope to welcome you back to The Pure Edit in future.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

Curtains came really qiuickly but…

Curtains came really qiuickly but waited for wallpaper along time & had to email u in the end maybe a message saying it will b arriving later would of saved me worrying

22. august 2024
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Svar fra The Pure Edit

Hello Lorna,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied with your curtains and apologise for the delay with your wallpaper.

We hope you are now satisfied with your product and hope to welcome you back to The Pure Edit for future interiors projects.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner
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Svar fra The Pure Edit

Hello Deirdre,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied with our product and value.

Many thanks from the team at The Pure Edit.

Vurdert til 5 av 5 stjerner

I thought delivery expensive but

I thought delivery expensive but, it arrived on a roll, beautifully packaged & very quickly so, well worth it to have the fabric that I had been looking at for months & that coordinates with everything that I had put together.

27. august 2024
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Svar fra The Pure Edit

Hello Alison,

Thank you for taking the time to leave us a review.

We're delighted to hear that you are satisfied overall with your purchase.

Many thanks from the team at The Pure Edit.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv