The Personal Agent Anmeldelser 

1 222
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days... We con... Vis mer

Vurdert til 5 av 5 stjerner

I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments... Vis mer

Vurdert til 5 av 5 stjerner

Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to pro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We feel very lucky to have Becky Moore as our Property Manager. We have been impressed by her professionalism, efficiency, and friendly approach from the very beginning. Becky has always responded... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Eiendomsmegler
  2. Boligutleie

Skrevet av virksomheten

Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(1 222)

212 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Feedback on Becky

I've had a great experience dealing with Becky at The Personal Agent.
She has always been friendly, helpful and quick to respond to any questions or issues we had. She kept us updated throughout and was great at communicating with our landlord, making sure things were followed up and resolved.
Most recently, she helped us with some garden works that had been discussed before we moved in and kept us informed every step of the way until everything was sorted.
It's been a pleasure dealing with her, and we really appreciate all her help.

17. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Hi Selma,
Thank you for your kind words. We're delighted to hear that Becky has been such a great support and that her communication and commitment made a real difference throughout your tenancy. It's wonderful to know she kept everything on track and ensured the garden works were completed as promised. We truly appreciate your feedback and are so pleased you've had such a positive experience with us.
Kind regards

Vurdert til 5 av 5 stjerner

Solid service!

Have recently partnered with The Personal Agent as a landlord, I have found the service and relationship great so far. The staff are responsive and agreement was straightforward. I also appreciate the quick responses and help by Becky!

15. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Thats great to hear, and thank you for sharing your experience M.

Vurdert til 5 av 5 stjerner

Great viewing with Andrew

We had a very successful viewing on a lovely property. The property was well described and just as pictured. Andrew showed us around and answered all of our questions. Very pleased with our experience.

16. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Hi Taya,
Thank you for your 5 star review. Its really appreciated.

Vurdert til 5 av 5 stjerner

Stephanie has done an excellent job in…

Stephanie has done an excellent job in dealing with the progression of my new tenant into my flat, keeping me informed at all stages and with the issue of the new agreement. Well done!

9. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Hi Clifford,
Thank you for your feedback. We're delighted to hear that Stephanie did such an excellent job keeping you informed throughout the process and handling the new agreement. We'll be sure to pass your kind words on to Stephanie. Thank you for taking the time to share your experience.

Vurdert til 5 av 5 stjerner

Becky is amazing

Becky is amazing. Very responsive and always willing to help. Fast replies and quick in action!
Thank you Becky!!
Nathan Martin
(Fusion Lets)

8. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Thank you for sharing Nathan and your 5-star review

Vurdert til 5 av 5 stjerner

The Personal Agent; Becky Moore

I have been using The Personal Agent successfully for years. I recently had an interaction with Becky Moore. She was quite flexible, accommodating and professional in rescheduling our appointment to facilitate my availability. Good service.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Hi Alijah,
Thank you for your kind review and for your continued support of The Personal Agent over the years.

We're delighted to hear that Becky provided such a positive experience. Becky takes great pride in delivering a flexible, professional, and accommodating service, and we're pleased that she was able to reschedule your appointment in a way that suited your availability.

We will be sure to pass on your lovely feedback to Becky. Thank you again for taking the time to share your experience

Vurdert til 5 av 5 stjerner

Becky Moore at Epsom Personal Agent has…

Becky Moore at Epsom Personal Agent has been consistently responsive, helpful and professional in managing issues relating to the property I'm renting.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Hi Maria,
That's great to hear and we will pass your kind words on to Becky.
Kind regards

Vurdert til 5 av 5 stjerner

Mark was great at supporting us with…

Mark was great at supporting us with our purchase. There were some difficult moments and he remained calm and professional to support us through negotiations. We are very grateful and settling in to our new home

7. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Hi Beth,
Thank you for taking the time to write a review, and its great to hear that Mark supported you through the process.
We wish you all the best in your new home.
Kind regards

Vurdert til 5 av 5 stjerner

Stephanie and all the letting staff…

Stephanie and all the letting staff have been very knowledgeable and helpful throughout the whole process. Stephanie had endless patience with us and positive at all times

4. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Dear Mr & Mrs Wightman,

Thank you for your kind words. We're delighted to hear that Stephanie and the rest of the lettings team were able to support you throughout the process.

Stephanie will be especially pleased to hear your feedback. Her patience, positivity, and dedication to helping our clients are qualities we truly value, and it's wonderful to know they made a difference to your experience.

We really appreciate you taking the time to leave a review and wish you all the best in your new home.

Kind regards

Vurdert til 5 av 5 stjerner

Fantastic Rental team at Persoanl Agent

Due to family circumstances we needed to turn to Personal Agent for advice and support with regards to some tenants we had. They were fantastic and guided us through the whole situation. Stephanie and her colleagues were really supportive and helpful. Can't recommend them highly enough if you are a landlord.

30. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Dear Hilary,

Thank you for sharing your experience. We understand that dealing with tenancy issues can be stressful, especially when personal circumstances add further challenges, so we're pleased we could be there to help when you needed us.

Stephanie and the team work hard to provide practical advice and clear guidance, and it's wonderful to hear that their support made a positive difference. Your feedback means a great deal to us, and we're grateful for your recommendation.

Wishing you all the very best, and please don't hesitate to get in touch if we can assist you again in the future.

Kind regards

Vurdert til 5 av 5 stjerner

Becky has been extremely efficient…

Becky has been extremely efficient since the start of my most recent tenancy, the second one with The Personal Agent so far.
She has been on it with every issue and question I raised and she has been very helpful, responding quickly and with clarity.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Dear Nico,

Thank you for your kind review and for choosing us again. We're delighted to hear that Becky has been so helpful, responsive, and efficient throughout your tenancy. We'll be sure to pass on your lovely feedback to her.

Kind regards

Vurdert til 5 av 5 stjerner

The team

The team, and especially Stephanie have been very helpful as one tenant moved out and we start to look for another. Thanks for making it easy!

2. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Thank you for sharing MD, and for your 5-star review

Vurdert til 5 av 5 stjerner

Personable Agent

Organised, well briefed on both the property and the market, punctual and a clear communicator. Thank you

26. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Thats great to hear, and thank you for sharing.

Vurdert til 5 av 5 stjerner

We’ve been customers for over a decade

We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

That is great to hear, and thank you for trusting and using us to help you over the last decade. We really appreciate your support.
Kind regards

Vurdert til 5 av 5 stjerner

Supportive, helpful and efficient

The Epsom branch is a really great team. We have rented our flat in Capitol Square with them for five years and they have always been helpful and efficient. In particular, Stephanie has been really supportive and helpful and she has frequently gone above and beyond in answering our queries and advising us of our options.

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Dear Lily,
Thank you for your kind words and for trusting us with your property over the last five years. We're delighted to hear that you've had such a positive experience with the Epsom team. Stephanie will be especially pleased to hear your feedback, and we're glad her support and advice have been so valuable. We really appreciate your continued trust in us.
Kind regards

Vurdert til 5 av 5 stjerner

Fantastic Letting Agency!

Letting or buying a home comes with natural challenges and stresses that need to be overcome. It is unavoidable and inevitable, and I would not look for an agency to remove these from the wake. What I do look for is a partner, who can walk me through the process, think creatively, and who shows genuine care for the outcome that I am looking for. Callum Kirby and The Personal Agent have been fantastic partners throughout my journey and I feel well looked after as a result. I also want to thank Natasha Sanchez for stepping in and providing equal service and partnership when Callum was OOO. What a great team! I strongly recommend this agency.

16. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Personal Agent

Svar fra The Personal Agent

Dear Kristen,
Thank you for such a thoughtful review. We're delighted to hear that Callum provided the support, guidance, and partnership you were looking for throughout your journey. It's also wonderful to know that Natasha was able to step in seamlessly and deliver the same level of care while Callum was away.

We really appreciate your recommendation and your kind words about the team.

Kind regards

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv