thenutricosmeticcompany.com Anmeldelser 

Ordered online reasonably quick delivery no issues, what more could you ask for?

I don’t know i have never received my order after having to pay an extra £3.50 to the post office as the seller hadn’t payed enough shipping fees. I have emailed them regarding the tracking number and never received an answer. I have payed extra shipping to have it delivered before i was going away, parcel didn’t arrive on time, then i was told i needed to pay for the missing shipping fees the seller didn’t pay, asked to have it redelivered today but my parcel didn’t show up. It goes without saying that i am fuming. And i just went to check the website and it has been deleted!!! THIS IS A SCAMMING COMPANY, DO NOT ORDER FROM THEM!!!

It took 2 weeks to ship - a single ready item that needed to be put in a box, labeled and dispatched - took 2 weeks. From the same country. Courier service used was "48 hours", so I could've received my purchase literally within a few days which is the standard, and not in half a month. Even though they say they strive for the best customer service, they still take good few days to respond. Waiting for 20 days for a purchase that could be physically delivered within 2 days is not OK, I needed it on time which did not happen (I have literally received goods faster into the UK from Japan!).

Exactly as described and was a very reasonable price.

per la prima volta credo proprio di essere stata truffata . questo sito e’ una truffa , nessuno risponde. non e’ stato spedito nulla . ho fatto l’errore di non pagare con PayPal che mi avrebbe tutelato …ma non appare come evidente opzione . NON COMPRATE E’ UN SITO CHE TI TRUFFA!

For the first time, I really think I've been scammed. This site is a scam, no one responds. Nothing has been shipped. I made the mistake of not paying with PayPal, which would have protected me... but it doesn't appear as an obvious option. DO NOT BUY, IT'S A SCAM SITE!

I didn’t receive my order and when I reported it to the customer service I didn’t get any response.

Thank you for resolving the below, much appreciated.
I placed an order on the 22 December and have still not received it NUTRICO 1518. I assume it is not coming despite two emails and a message via your website. Please could you arrange to refund me.

I am sharing my experience to help others make an informed decision.
I worked with The Nutricosmetic Company and am no longer associated with the company. Unfortunately, my payments for work completed were not cleared, despite multiple follow-ups over a long period of time. As of today, the matter remains unresolved.
Communication regarding payments became difficult, and commitments that were discussed were not honoured. This experience caused significant professional and personal stress.
Based on my experience, I would strongly advise anyone considering working with or partnering with this company to ensure all terms, payment schedules, and settlements are clearly documented and secured in advance.
I hope this review helps others exercise caution.

I have not received my order which I placed on December 8th despite having received an email saying the order has been dispatched. When I track with Royal Mail it says it’s awaiting receipt. This is 10 days ago now. I have high hopes for the product so I’m hoping it will come soon. I have emailed asking where it is but heard nothing. Some communication would be welcome.

I have not received what I ordered don’t know whether it’s coming or not lol was ordered 10days ago 😩🙄 Tried to get hold of someone to talk about order can’t ring them no number they don’t answers emails .not very happy .

I’m so impressed with The Nutricosmetic Company — the products feel truly premium, delivery was fast, and the packaging was stunning. Customer service was quick to respond and genuinely helpful. A fantastic shopping experience from start to finish!
I would definitely recommend.

Please avoid!

I placed an order on 13th May. I never received an order confirmation email, just a text stating my order had been received.

After one month of hearing nothing I sent a query via their online contact form on the website. I received a nonsense email telling me they had been trying to get in touch with me but because I didn't leave an email when ordering they had no way of reaching me. This is a fabrication, you can't order anything online nowadays without giving an email address. Apparently the supplier was changing distribution centre so the order had been delayed. This is an international cosmetic supplier - there is no way they would delay shipping orders for 1 month!

On 17th June they told me the item had been despatched via Royal Mail 24 and gave me a tracking number. On 24th June Royal Mail confirm they still haven't received the package.

I have sent another chaser to the company asking where my item is.

Looks like I will have to go through the hassle of raising a disputed transaction via my card provider.

Placed an order since 29/1/24 and paid for standard 3-5 working days.
Have emailed customer service but they didn't even tell me when they going to be ship out of my order. All went quiet! If they can't fulfill they service then I would like to have all my money refunded please.