The London Jewellery Company Anmeldelser 

95
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thank you for the beautiful earrings I ordered from you. They are both gorgeous and just what I wanted. It was so easy to navigate and order from your website. The lovely cards in the order from yours... Vis mer

Vurdert til 5 av 5 stjerner

I love buying from small and independent brands and Embellish London ticks both of these boxes. Each piece of jewellery is delicately beautiful and elevates an outfit without being over the to... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Necklace for sisters Christmas present. Still awaiting for order processed on 17th December that stated guaranteed before Xmas, paid for 24hr service. Stayed shipped 21st has not arrived. Communi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very impressed!! - Bought these earrings for my girlfriend for valentines day and she adores them. They arrived quickly and beautifully packaged! Will definitely order again from Embellish (I have my... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Smykkeforretning

Skrevet av virksomheten

The London Jewellery Company is a collection of the finest purveyors of jewellery in the UK. "EMBELLISH | LONDON is a curated collection of elegant & chic yet affordable jewellery, inspired by modern women." - TATLER, 2021 Whether you're looking for a simple personalised necklace or a sterling silver treat, some cute little studs or a beach-ready anklet, Embellish | London is a carefully curated selection of the most beautiful, chic & stylish pieces - all without breaking the bank. We aim to offer something for everyone, from 18kt gold to sterling silver, from pearl earrings to simple studs. Free shipping is always included, and your jewellery is perfect for glitzing up an outfit, for making a statement or for everyday wear! Our team is always on hand if you have any questions, and we look forward to getting to know you.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

95 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(95)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I asked for a gold necklace and got a…

I asked for a gold necklace and got a silver one. The necklace is also plastic. I wouldn’t recommend your products or buy again.

22. februar 2021
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Svar fra The London Jewellery Company

Hi Lucy, we're so sorry to hear this.

As discussed when we contacted you via email, you did accidentally order a silver necklace. When we offered to replace your necklace with a gold one, you refused this offer - we're sorry that we couldn't satisfy you here.

The necklace that you ordered is a silver-plated alloy, is definitely metal and absolutely not plastic - we do not sell plastic products on our website.

Vurdert til 5 av 5 stjerner

Classy jewellery that won't break the bank

I love buying from small and independent brands and Embellish London ticks both of these boxes.

Each piece of jewellery is delicately beautiful and elevates an outfit without being over the top.

The service they provide is exceptional and they're lovely people, too.

Buy with confidence :)

14. februar 2021
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We’re so grateful for your support Elisabeth!

Vurdert til 5 av 5 stjerner

I would highly recommend using this…

I would highly recommend using this company. Great service and great customer care. I will definitely be ordering from them again.

14. februar 2021
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We’re so happy that you’ve had a great experience Mandy :)

Vurdert til 5 av 5 stjerner

Elegant and unusual!

I bought a lovely necklace for my wife, got me loads of brownie points! She was absolutely delighted with the style and look, and it was dispatched quickly, well packed and there was good information from Embellish.

An unusual and stylish collection - definitely recommended!

14. februar 2021
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Glad you got some brownie points Andrew!

Vurdert til 5 av 5 stjerner

Gorgeous silver heart on chain

I had brought an anklet for my niece at Christmas which was lovely so for Valentines on behalf of my husband I ordered myself the gorgeous silver heart on chain, it’s delicate and lovely!

14. februar 2021
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🙏🏼🙏🏼🙏🏼
Thank you for your support Lisa 🤍

Vurdert til 5 av 5 stjerner

Ordered 2 of the initial pendants for…

Ordered 2 of the initial pendants for my granddaughters Christmas and I’m very pleased with the quality and price. I worked in the jewellery trade in the past and know what the trade prices can be so would be very happy to purchase from Embellish again.

14. februar 2021
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Lovely to hear Sandra ⭐️

Vurdert til 5 av 5 stjerner

My order I placed came very quickly,

My order I placed came very quickly,
The jewellery I order was beautifully made,
And great quality too,
I would recommend it to anyone 10/10

14. februar 2021
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Great to hear Pip :)

Vurdert til 5 av 5 stjerner

Amazing upcoming brand!

Amazing company with gorgeous high quality jewellery! Very helpful and friendly staff! Amazing upcoming brand!
Thankyou so much!

14. februar 2021
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Thanks for your support Lauren :)

Vurdert til 5 av 5 stjerner

Fab quality!

I love my earrings! The fact that they don't tarnish my ears positively has me in love with the quality. Will def buy again for myself and gifts 💛

14. februar 2021
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We’re glad you like your Simple Bar Studs AnaP!

Vurdert til 5 av 5 stjerner

Very impressed!

Very impressed!! - Bought these earrings for my girlfriend for valentines day and she adores them. They arrived quickly and beautifully packaged! Will definitely order again from Embellish (I have my eyes on a few items for myself)

14. februar 2021
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Great to hear! Definitely treat yourself, we’re launching new products all the time 😍

Vurdert til 5 av 5 stjerner

Pretty good

I got some hoop earrings from this site and not only did they arrive super quickly but they looked great. I got some other pieces as well and I have to say that I'm really impressed with the quality for the price, I feel it's good value for money and I can't wait to see what else they sell.

14. februar 2021
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We’re so happy to hear that you like your hoops, and look forward to having you back as a customer!

Vurdert til 1 av 5 stjerner

DO NOT ORDER!!

DO NOT ORDER! horrendous customer service from this company.

Firstly, like other reviews I ordered a necklace on the 27/12/20 and this only arrived on the 07/01/20. It had only been sent 2nd class and my emails and Instagram message to query where and when it arrived were ignored.

When the necklace did eventually arrive, straight out of the envelope, it was snapped and broken at one end! I sent pictures and emailed the brand to only have been ignored AGAIN. They have also ignored me on their instagram page and have even DELETED my comments when I have asked someone to respond to me.

They are in breach of the consumer rights act and I will be taking this further.

My advice would be, do not order from here at all costs. This is a real shame as I purposely wanted to support a smaller business due to the impacts of Covid but with customer service like this WOW this company needs a lesson or 10.

Never. Again.

12. januar 2021
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Svar fra The London Jewellery Company

Hi Sally

We’re so sorry that you felt the need to post this review. As you know, our customer service department has been in touch and replaced your broken necklace free of charge :)

Between Christmas and New Year our despatch was closed, which was explained in a banner at the top of the website, and you opted for our standard 2nd class shipping at checkout, which is free :)

We hope your replacement is lovely!

Vurdert til 5 av 5 stjerner

I ordered a necklace in gold

I ordered a necklace in gold, they sent the silver. Once I responded they sent the gold one out and told me I could keep the silver one! Excellent customer service and very promp...products are great too...👍🏽

18. desember 2020
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We’re so happy that you’ve had a good experience!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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