Dreadful customer service
Dreadful customer service. Literally not heard a thing back ! Avoid, more likely a scam !
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dreadful customer service. Literally not heard a thing back ! Avoid, more likely a scam !
Paid over £200 for what amounted to three twigs. The plants arrived late, in poor condition, and died almost immediately.
Ben was initially friendly, but the whole experience became increasingly shady. He repeatedly promised me a refund that never arrived, refused to communicate by email, insisted on WhatsApp, and kept turning on disappearing messages. Thankfully, I took screenshots.
After giving the company every opportunity to resolve the issue, I’m now having to pursue a credit card dispute to recover my money.
Stay far away from this place.
Total scam artist, ordered and paid for plants, which were never ever dispatched, dealt with a lady called Kim and a guy called Ben who were both repeatedly dishonest making false promises. Both Fraudsters I’m afraid!
Living Leaf is a scam. Paid £170 for hedging that was never delivered. No refund issued. Would not accept my calls. Marketplace says the are local, they are not (do not know where they are located). Check the other reviews - it is not just me - it is a scam. I just lost £170.
Avoid,scam , fraud!
They sending you link for order, looks a decent online plant shop but once you ordered and paid, that's it, disappear order history, can't contact them! They are on marketplace !
Just avoid buying from them!
Same as other review. Ordered plant on 22 may after being told they would keep in contact with me in relation to delivery. They deleted their chat history with me. No answer on what’s app. Contacted my bank to report it as a fraud. AVOID. AVOID. AVOID
Order placed and paid for, confirmation email recivied and thats it. I ordered on the 20th on May and have heard nothing back. My requests for tracking information have gone unanswered.
I can only assume this to be a scam and try and get my money back via my card provider.
AVOID!
Rubbish company with rubbish plants. Save yourself the trouble and go elsewhere.
I am now dealing with a long drawn out CC dispute to get my refund.
Dont buy from this company, aftersales are non existent.
Well what can I say, this company also have a connection with Royal cart .
Ordered 110 laurels and 100 turned up, tried twice to get Ben to send them out but nothing arrived. Communication was all good to start with but went down hill very quickly, tried to get my refund of £30 (for the missing 10 plants) but never arrived. I have today been in Communication with Ben and the torrent of abuse is quite unbelievable. I would not deal with this company, avoid at all costs. I've had to initiate a chargeback to get whats owed to me. Ordered from Marketplace thinking they were local,maybe a lesson learnt.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.