The Furnshop Anmeldelser 

377
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy to order , kept up dated on delivery , table was exactly what I was expecting. Would definitely order from you again.

Vurdert til 1 av 5 stjerner

Poor quality items for the price paid and customer service is non existent, they don’t respond to emails or WhatsApp. Bought a side table that has a seam all the way up the back, a rattle like th... Vis mer

Vurdert til 1 av 5 stjerner

BE AWARE SCAMMERS Disgusting company run by scammers! Be aware! I purchased a cabinet reported as “in stock” but keep receiving emails about delivery delays. This has been ongoing for almost 2 month... Vis mer

Vurdert til 5 av 5 stjerner

From ordering to delivery I have received first class service. The delivery gentlemen, Rubel and Surwinder, were so lovely and helpful and ensured I was happy with my furniture. Incidentally the mid c... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. Soveromsmøbler
  3. Butikk for hagemøbler

Skrevet av virksomheten

The Furnshop - a UK based retailer offering & delivering quality furniture & designer home decor to customers based nationwide. Established long since 1998, TFS started off as a small shop fitting company in Leicester & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service. Being a Family run business our business ethics revolve around care & commitment. A customer buying from TFS by default becomes a part of our humongous TFS family and enjoys dedicated support throughout. We pledge to do everything possible to make your online shopping a happy & memorable experience. We consistently work hard give you a real superstore experience and to make this possible we have cherry picked a grand selection of UK most quality conscious Brands & we continue adding the best furniture & home decor designs to our premium catalogue. We take pride in our service & treat our customers the way we liked to be treated our selves. Our experience in the industry allows us to understand customer expectations from a retailer and we leave no stone unturned to meet our customer demands. If you wish to order from us or have any queries regarding our product services & policies, feel free to email us on hello@thefurnshop.co.uk. If you wish to visit us in person and view our products in the flesh, we welcome to our beautiful showroom based in Leicester City Centre.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

377 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 9 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(377)

19 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brilliant…

Everything that needed to be done was done without the need for me to ask. I was kept informed at every point of the process with very polite and friendly emails. The delivery happened exactly when and how I was told it would. Excellent company.

23. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My Treviso nest of tables arrived with…

My Treviso nest of tables arrived with no problems and are exactly what I wanted.

The delivery team were courteous and the curtesy call to see if everything arrived safely was welcome customer service.

I would definitely order from The Furnshop again.

21. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

TFS56057-Ordered a bed nearly two…

TFS56057-Ordered a bed nearly two months ago and paid, still waiting for it. Told it was stuck on a container in the conflict and would be in the warehouse on the 17th May, still no response from my emails to find out what is happening with it.Customer service person was rude when I called as though I was an inconvenience for enquirying when I might expect my item.
Now doubting this item will ever arrive, have asked for a refund in two weeks if not received.
Why sell items you cannot provide

22. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til The Furnshop

Svar fra The Furnshop

Hi Lisa,

Thank you for posting a review and sorry to learn that you have not had a satisfactory shopping experience with us.

We at TFS try our best to deliver all our customers' orders on time, but sometimes things are not in our control as we depend on stocks from our suppliers.

As agreed, we have already processed the refund of your order.

If there are any further concerns or if we can be of any assistance, please do not hesitate to reach out to us on customerservice@thefurnshop.co.uk. We remain committed to ensuring your satisfaction and would welcome the opportunity to address any remaining issues.

Once again, we apologize for the inconvenience caused.

Regards,
TFS MANAGEMENT

Vurdert til 5 av 5 stjerner

Customer Service Excellent

Recently bought some furniture through this company and while assembling it, unfortunately had a broken part. The communication and help was excellent. New part now received and chest of drawers completed. Thank you.

17. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

All good no complaints.

My wardrobe arrived when they said it would the delivery driver checked that the mirror wasn’t broken before leaving so all in all a good product at a good price.

15. mai 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv