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TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have been a dedicated customer for over a decade at thecircle.com. An excellent psychic website, easy to navigate, with a good selection of readers. I have always received excellent customer servi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My reader Tiffany is the best there is. Her predictions have come to light for me every time and she has never let me down. I had readings with her for over a year especially at my lowest moments and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I dont know where id have been without some of the amazing readers. Some are better than others and have had some rather abrupt readings. Its not what you are told but how that information is given... Vis mer

Vurdert til 1 av 5 stjerner

Readers vary in ability but the customer services are appallingly rude flippant and pretend not to hear constantly so one has to repeat over and over frustratingly so stress sets in before you speak... Vis mer

Informasjon om virksomheten

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  3. Astrolog

Skrevet av virksomheten

Since 1997, TheCircle has been a leading platform for Psychic Consultations, connecting individuals with experienced Clairvoyants, Tarot Advisors, Mediums, and Astrologers. With over 2 million consultations completed, we have built a reputation as a trusted service for those seeking insights into love, relationships, career, and life’s many questions. Our carefully selected Advisors specialise in various techniques, including Tarot Readings, Astrology, Numerology, and Spiritual Connections, allowing you to choose the right approach for your needs. Whether you are looking for future insights or a deeper understanding of your situation, our expert Advisors are available by phone or chat consultation, offering thoughtful and meaningful conversations tailored to you. At TheCircle, we are committed to providing a professional and supportive service in a safe and confidential environment. We believe that clarity and perspective can empower you to make informed decisions and move forward with confidence. Join our global community and experience trusted Psychic Consultations for clarity and guidance today.

TheCircle - It's your future!

Skrevet av virksomheten

Gifted Psychic Readers
The reason we offer such quality readings is because we have over 200 rigorously tested and monitored psychic practitioners, ensuring our customers always have the best experience
Free Membership
It's so easy to become a TheCircle member. Simply register online, or over the phone, and you'll benefit from special offers, free minutes and regular vouchers that you can put towards a psychic reading, giving you value every time.
100% Money Back Guarantee
We are so confident in the strength of our service, we are happy to offer you a full money back guarantee when you don't 'connect' with your chosen Reader and terminate the reading within the first five minutes.

Kontaktopplysninger

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TrustScore 4.5 av 5

160 anmeldelser

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Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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Alle anmeldelser

(160)

15 anmeldelser i de siste 12 månedene

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Vurdert til 4 av 5 stjerner

Very disappointing customer services

I have been having readings on TheCircle for 2 years now and know a good reader from a not so good reader. Some just use tarot cards - avoid. Those with a natural ability to tune into spirit are the ones who will give you the truth. Star Clair is my turn to reader, along with Deborah B, Jessica P, Linda P, Tracy J and Annlee.

However the customer service department has gone down hill in the almost 2 years since ive been calling. Having had an 18 minute "chat" reading over the weekend I was left in limbo as the chat got disconnected. I rang customer services for a refund as I only had a partial reading with no outcome or conclusion.

I was appalled by the response I received. I was reimbursed with 5 free minutes. Better than nothing but feel that the almost £30 spent on the chat reading at the weekend was a total waste of money. I was then told that im a regular complainer. I really am not!!! Ive had 1000s of readings and justifiably complained 3 times in that 2 year period. I was disgusted by this comment along with the comment that I regularly fail to pay. Yes. Sometimes I reach a limit on my card without realising. I get a text saying payment not gone through but then I call immediately with other card details and pay off what I owe.

It is terrible service as these calls are not cheap. I have regular readers I speak to but none were available when i needed a reading so gave chat a go.

It does say regularly on chat reviews that disconnections occur, its a risk you take, but when it does happen you should be reimbursed as its a technical fault at their end. I had the same thing happen on Friday but that reading cut off after 4 minutes.

Ive given 4 stars purely to not insult some of the readers i speak to as the readings is what this is about but when you are not happy with something you should be able to call customer services and express your complaint without being told "well it was your choice to do that". Of course its my choice - as it was my choice to complain and ask for a refund. Consumer rights etc. I was really shocked by the response I got from customer services today.

I am a reader myself but not a professional one and would like to think that if a customer rang me with a complaint I would accept the clients view without judgement.

17. juni 2019
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Svar fra TheCircle

Hi Gerladine,

Thank you for taking the time to feedback on our service. We’re pleased that you enjoy the quality of our Readers at TheCircle. However, we’re sorry to learn of your recent experience on chat.

From time to time, chat readings may drop suddenly due to signal strength issues, etc… Although in most cases it is beyond our control, we aim to reimburse customers when there is a sudden disconnection.

Please give us a call on 0800 176 3550 so that we can look into your issue in more detail and see whether we can put things right for you.

Best wishes
TheCircle Team

Vurdert til 2 av 5 stjerner

I've been using The Circle for quite…

I've been using The Circle for quite some time now & all readers are lovely & compassionate. However, I haven't found any of the predictions come true. They always cover themselves by saying they have "free will" that means to me the reading is a complete waste of money! Anyone can get on there with a pack of tarot cards spread a deck & at the end throw in they have free will. I've yet to find a gifted one to be honest & I have spent a lot of wasted money.
If I found a good one I'd be using them continuously for various situations.

9. juni 2019
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Svar fra TheCircle

Hi Ana,

Thanks for taking the time to feedback on our service.

We have a very strict vetting procedure to ensure that we have only genuine quality Readers working for us. Very few of our applicants make it through. When a Reader uses divination tools, they are tested to ensure they are coupling this with psychic energy.

Readings are relevant at the time of delivery, but ultimately everyone has the option to use free will or to take on board the guidance given. Our advice is to ensure that you are open and receptive to all energies.

Why not give us a call on 0800 176 3550 and we can discuss this more in detail with you?

Best wishes

TheCircle Team

Vurdert til 1 av 5 stjerner

i have been using the Circle for a…

i have been using the Circle for a number of years and apart from Iona M who was always accurate with her predictions not even one readers prediction has come to pass.

All the good readers seem to have disappeared and now you find most of the foreign readers who work on chat only. With chat only by the time they have asked you your name and date of birth which i am sure is already on the system and your question, 3 minutes have already gone by. Then you wait for another 3 to 4 minutes before they reply. Where is the value for money?

Some of the readers require more information like Athena star, i asked about my career and she wanted to know my profession. If she really had true psychic sense she would have been able to guess.

There was Crystal who once had to shout out the question and I head that someone else was shouting the answer to her.

Most readers use tarot cards which I can easily buy with a guide book and learn how to red them myself.

4. juni 2019
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Svar fra TheCircle

Hi Nishma,

Thanks for taking the time to feedback on our service. We take on board everyone's view - especially from loyal customers like you.

We go through a very rigorous process before allowing our Readers onto TheCircle - we reject approximately 95% of applicants who apply. This is to ensure that we have only the best working for us, and this is reflected in our customer feedback where many Readers have hundreds of 5-star reviews.

Chat is extremely popular with our customers as it allows them to have convenient and discreet Readings. We have firm guidelines for our Readers to adhere to in relation to response times etc…, and we monitor this constantly.

I’m sorry you feel your recent experience hasn’t met your expectation. We would be grateful if you would get in touch with us so we can discuss your issue in more detail and put things right. Please call our customer care team on 0800 176 3550. We’d love to hear from you.

Best wishes

TheCircle Team

Vurdert til 5 av 5 stjerner

I had a reading with Dale H on the…

I had a reading with Dale H on the 01/05/2019. This is the second time with Dale, and he is now my favourite reader. He was very accurate and pinpointed the situation to a tee. He is warm and very easy to talk to. I highly recommend him if you are searching for a reader. The company itself are very professional, no quibble if you are unhappy and send lots of little treats too. Perfect!

2. mai 2019
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Vurdert til 5 av 5 stjerner

The Circle have a lovely support team…

The Circle have a lovely support team working for them - always friendly and quick to resolve an issue. The readers on the whole are insightful. There have definitely been those who are more accurate than others, providing a name or very specific look regarding a person I'm yet to meet. A number of predictions have come true for me in the past with certain readers. These predictions were very specific and things that I never would have guessed would happen to me so I'd forget about it, and then a few months later it would come to pass. There are many readings that haven't come true also. I've tried various readers out over time to see who resonates with me within the Circle, and I'm glad I did. I have a couple that I talk to a few times a year. My experience is that the best readers don't need to ask me questions except for the area I'd like to talk about (ie career, family, love, etc) and that's all, and then they just say it like it is. Also, I've spoken to readers through other companies, and The Circle has always come across as the best, most professional customer service in comparison to the others.

2. januar 2019
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Vurdert til 1 av 5 stjerner

Avoid

Avoid. Do not waste your money.

28. november 2018
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Svar fra TheCircle

Hey Alison,

Would you care to elaborate on your recent experience? Our customer care team are always on hand to discuss any issues on 0800 067 3550.

Best wishes

TheCircle Team

Vurdert til 1 av 5 stjerner

I had a very bad experience with the …

I had a very bad experience with the Circle. The psychic I was speaking to taunted me because I suffer from anxiety. I gave her a bad review on the company's website, but they removed it, so there is no point in them having a rating system when they just fix it.

I complained to customer service but they never got in touch with me, not caring about the distress I was caused.

3. november 2018
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Svar fra TheCircle

Dear Andrea,

Thank you for taking the time to feedback to us, and sorry to hear that your experience fell short of expectation. In order to investigate this particular matter can you please contact us on 0800 067 3550.

Best wishes

TheCircle Team

Vurdert til 2 av 5 stjerner

I booked a 20 minute reading

I booked
a 20 minute reading, I set a timer for 20 minutes and then I as charged for an extra 1 1/2 minutes. I was very disappointed soI dont think I will ever phone back.

27. oktober 2018
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Svar fra TheCircle

Dear Karen,

Thank you for taking the time to feedback to us. Due to the nature of our systems, we can only bill ‘per minute’, meaning even if you only use up a few seconds you will be billed for the whole minute. This is displayed in our terms and conditions, so we make every effort not to mislead our customers.

We investigated the call length in question and we can confirm that you did indeed exceed the 20 minutes by a few seconds, which is why you were billed the extra minute. When using a timer, many of our customers set it under the required time so that a buffer is created to ensure the call does not exceed the desired time - this normally allows the customer to quickly explain the reading is being cut short and to sign off with a 'thanks and goodbye'.

I hope this explains why you were charged. We hope to welcome you back to TheCircle in the future. Feel free to call us on 0800 067 3550 where one of our friendly customer agents can explain to you in more detail.

Best wishes

TheCircle Team

Vurdert til 1 av 5 stjerner

Don't waste your money

The idea of being able to chat to a psychic is phenomenal, this is if they are genuine. I honestly thinks the circle trains their "psychics" to produce generic results, i found this being the result after the handful of times I've contacted the psychics.

Problems:
1. I usually communicated with the psychics via phone call, as you may know the phone charges per minute at the rate in which the psychics has set the cost. I found when starting the call, the psychics like to waste time, most of them talk and talk and talk just so they earn more the longer you are on the phone, usually the question asked is not answered.

2. I've personally met talented psychics, honestly! And the ones on the circle are no where close to being talented. I've found that the psychics here require more information than they need, it seem like the answers they give are influenced by the story you tell them, almost like guessing work. Although I do believe some may possess a gift but its not strong enough to be deemed as a true "psychic power". In all the readings Ive been in, I've always tried to keep the information I give them to a minimal, to see if they can pick up the core of the problem answer I'm asking for, most of the time I've been given generic answers and also different answers, which begs the question: how many psychics are genuine or fake.

The psychics I used to go to were genuine, i didn't have to tell them my date of birth or name (this seems irrelevant but i understand this may work for some). in most cases I went with a problem and they were able to pick up more than what I had asked for, so for example I could present a problem and they could resolve it or give me a solution and also pick up other problems surrounding me, things that I knew and don't know about. This is what I call a true spiritual gift.

Being a psychic is a spiritual gift that not many posses, ordinary people cannot be trained to be psychics if they themselves are not gifted, it seems like the circle picks anyone up who they deem as "gifted".

The circle Is too expensive for the results they produce and its honestly a waste of money.

15. oktober 2018
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Svar fra TheCircle

Dear Tendai,

Thank you for your feedback. We are obviously very disappointed that you feel you haven’t had the best experience with TheCircle. We NEVER encourage our Readers to waste time or prolong readings unnecessarily, and we take immediate action whenever we hear feedback on this. In over 21 years of being in business, we have built our service on reputation and customer loyalty, so we take our integrity very seriously.

We have thousands of very happy customers who use TheCircle on a regular basis, so we are very quick to investigate a customer complaint. We would like the opportunity to discuss your issue further with you and to put things right. Please feel free to call us on 0800 067 3550 where a member of our team will be happy to listen and investigate.

Best wishes
TheCircle Team

Vurdert til 5 av 5 stjerner

I thank the reader for the reading I…

I thank the reader for the reading I had last night she was spot with the information she gave me.
I will definitely call her again and pass on to my friends to give her a call.
Again thank you very much from the bottom of my heart.

1. juli 2018
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Vurdert til 1 av 5 stjerner

Iv been using the circle for in excess…

Iv been using the circle for in excess of 8 years and spent alot of money. Readings have consisted of both chat and phone readings. I have yet to find a genuine psychic. In all my readings approximately one prediction has come to pass. This, in my view, in light of how much money they have had from me, and their claims to select the best psychics is unacceptable. Iv just tried a new one and hopefully I have found a genuine one. Gingers crossed. Whilst this review is negative, one big positive is the lovely nature of the readers.

26. juni 2018
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Svar fra TheCircle

Hi Dave,

Thanks for taking the time to leave your feedback. We are obviously very disappointed that you haven’t had a great experience.

We have had thousands of happy customers over the years, and some of them have built up a great rapport with our Readers (just look at some of our Reader ratings). We rigorously test ALL our Readers before they are allowed to work for us and we are proud to say that we only recruit the best to work at TheCircle.

Whilst we understand we can’t please everybody all of the time, we’d love you to get in touch with us on 0800 067 3550 so that we can try and make your experience with us better.

Best wishes
TheCircle Team

Vurdert til 1 av 5 stjerner

Would give zero if I could

Would give zero if I could. Don't waste your money on these charlatans!tried many of their so called readers. At least 25 readers and thousands of pounds later and not a single prediction came to pass!!atleast make sure you are good when charging such exorbitant prices for readings! I screenshot some of my readings and it turned out that I was being fed the same rubbish identical stories when comparing my notes! Save your money as they feed off people's vulnerabilities.

21. mai 2018
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Svar fra TheCircle

I’m sorry to hear you’re not happy with our service, Lucy. At TheCircle we have thousands of very happy customers who have had very insightful sessions with our Readers with many reporting positive outcomes. You only have to look at the feedback on our website to see the overwhelmingly positive reviews.

Please also let me reassure you that we take customer confidentiality extremely seriously. Under no circumstances are customer details passed on to other Readers. Ever.

We understand we cannot keep everyone happy, but we would love to hear from you should you wish to convey your feedback to one of our team. Please feel free to contact us on 0800 067 3550 where we'll be happy to discuss the issues you bring up.

Best wishes
TheCircle Team

Vurdert til 1 av 5 stjerner

This group let just anyone sign up…

This group let just anyone sign up somehow my 10 year old daughter is getting letters from them and they won't stop even though we have phoned them and explained she is just a child

4. mai 2018
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Svar fra TheCircle

Thank you for taking the time to provide your feedback.

TheCircle is strictly advertised for users over the consenting age of 18, which is a legal requirement. Details captured from any party under this age are automatically blocked from our service. Unfortunately, we cannot be held responsible for information that is falsified.

As soon as we are aware, or have reason to believe that someone may be underage, we take steps to close down the account with immediate effect. This includes all marketing material.

Unfortunately, due to the postal service, some literature may still get delivered, however, this will cease after a period of 14-28 days.

Should you wish to discuss this in more detail then please contact us on 0800 067 3550

Best wishes,
TheCircle Team

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