the caravan warehouse Anmeldelser 

Ordered bed base and mattress 4th April '23 at 10.15 for "promised" next day delivery. 4 pm next day I phoned to asked where they were. They had not been despatched. Promised next day. Next day just the mattress arrived. Told there had been a breakdown on the M5 and the base was on its way. (Mattress and base on different delivery vehicles?!). Waited til 4.00pm and phoned. Said it was out for delivery. Waited all next day, no delivery. Next day Good Friday and no one there to answer phone for 4 days. Base arrived today 11th April, 6 days late. Easter caravan break cancelled! Shocking service.

Hi recommend brilliant company Michelle was so helpful

I needed a replacement tap for my touring caravan. It wasn't clear on the picture on the website if the item i was looking at had the appropriate fittings. Kelly went out of her way to take several extra pictures which were emailed to me. I then ordered the item and it came with 2 days. Excellent service! It is so rare these days to have a company being so helpful and going the extra mile for customers.

Great friendly prompt service everyone knowledgeable and helpful would definitely recommend a visit if you want anything for your caravan

Fantastic service. We had an issue with a broken switch on our water heater. Within minutes Michelle had sourced a replacement and posted it out. Top service, only company we use for our static spares.

Phoned Michelle this morning and was amazed that she answered me by name despite having last spoken in 2020! I needed to change both my invoice address and to be reassured that my order would arrive next day since I was leaving the delivery address on the day after. I was talked through my order, asked to return to the website to place it and to telephone again once my card payment had been accepted. This I did about 25 minutes later to be told that my order had been dispatched and was on its way! It is very hard to imagine how service could be any better than this. Thank you once again Michelle.

Fantastic service - ordered this morning & delivery tomorrow. Called their sales dept beforehand and they were so helpful & friendly. Thank you

Michelle answered phone to my husband and couldn’t have been more helpful as he didn’t really know what he wanted as just trying to help a friend ! Item arrived the following day but unfortunately it was the wrong part ! I sent an email and got an immediate response with a returns form I would recommend this company to any one that needs them

placed order late friday night,goods delivered to site on wednesday,nice and friedly staff on the phone, kept me up-dated,could not fault the service or the goods,will definitely use them again.

This was an easy fast way to undertake the replacement of a part that had been worn out because of it's general use.
It also saved money by doing the repair work myself than paying for a site maintenance team to do the work for me.
Thank you again and I am sure that I will use your service again.

I needed to buy two lengths of the plastic strip that hold the wall panels together in a static caravan. It wasn’t going to be easy to match the original colour but Michelle sent us lots of paper samples, close to what we had described and a sample of the strip we picked as being the closest match and it was perfect. Michelle was very helpful and efficient with the speed of service. I would definitely use the company again should we need anything further in the future.

Exceptionally unreliable. Unhelpful. Failed to deliver on time. Disgraceful service. Would definitely recommend using a different company.

Thanks for all your help with our order of wall boards and fixings.

Contacted Caravan warehouse about a return and Kelly picked up my email and actioned it within an hour.
Excellent service.

Ordered a new boiler. Unfortunately had a small part missing, phoned Caravan Warehouse and had a bit of an issue with the 1st person I spoke to...rude! 🤔 then a lovely, lovely lady called Michelle rang me back asked me what I needed and to send details of the missing part to her and she would get in touch with the manufacturer straight away, within a few minutes I received an email copying me in with the message she had sent, then a follow up message saying it would be sent that day ...well this was yesterday...and a nearly Easter Bank Holiday..hmmm 🤔. Well the part arrived this morning so in less than 24hrs Michelle had dealt with the issue and resolved it, I can't think her enough for the fantastic service she gave me and I will definitely use the company again without a doubt. Michelle you really are a ⭐Thankyou

We had a fault with a new water heater and Michelle sorted out the problem with the manufacturer extremely quickly for a replacement to be sent out.

A Premium price for a Boiler part described as new which had components missing! an absolute disgrace.

I was recommended to this site by the Autosleeper motorhome forum, and from the first phone call to the end delivery the service was first class , i was dealt with in a professional and friendly manner.
I checked the website and found the trim i needed, but was unsure of the colour match, i rang and explained and was sent sample the next day , This was a great match, rang to thank and ordered the item which arrived the next day. Everytime i rang the ladies were lovely and made my purchase easy and enjoyable , Other companies could learn from this firm , great customer service , thank you

Called for a water heater for a static caravan, but unfortunately the payment didn't go through from my end. Called back later afternoon to pay and went through ok. Normally would have been too late to send it next day delivery but Michelle pulled out this stops and got it delivered next day. Great customer service. How it should be

Heather the lady at the Caravan Warehouse with more than helpful with my order and following right through the delivery process which is always a problem with my address and the GPS system not matching
She made many phone calls to the delivery firm and always kept me in the loop by ringing me back to give me an update she certainly went to beyond what most would have done for us glad to say finally the parcel arrived after the third attempt and it's now installed thank you so much Trevor