Banner for Tenpin - Cambridge

Tenpin - Cambridge Anmeldelser 

206
TrustScore 3.5 av 5

3,6

Beliggenhet

Bytt filial

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional ro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free

Selskapet har svart


Informasjon om virksomheten

  1. Bowlinghall
  2. Bar
  3. Escape room
  4. Laser Tag-senter
  5. Fritidssenter
  6. Spillehall

Skrevet av virksomheten

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Kontaktopplysninger

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Storbritannia

  • 0333 034 6100

3,6

Middels

TrustScore 3.5 av 5

206 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(206)

10 879 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Really expensive for what it was

Really expensive for what it was. Staff were rude.

26. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hello Laura
Thank you for taking the time to share your feedback. We are truly sorry to hear that you found our pricing to be high and that your experience with our staff was not positive. We aim to provide excellent service and value, and we are disappointed that we fell short on this occasion. We will look into your comments to ensure improvements are made. Best wishes - Clare

Vurdert til 4 av 5 stjerner
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi there
Thank you for your review! We're so pleased to hear that you found our staff helpful and pleasant during your visit. We hope to see you again very soon. Best wishes - Clare

Vurdert til 1 av 5 stjerner

Rude staff

We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional rounds. As we went to the bar side where the front staff were, we were approached rudely by a staff member, saying that the booking session was only for one round. We tried multiple times, informing her politely that her information is wrong and what it says on the tenpin website says otherwise. All the time she reciprocated rudely to us, with a harsh tone not allowing us to finish as well. According to description, she had blue colored hair. Disappointed, we asked to see another staff member, who apologised for her, and solved the issue for us. We wasted a significant amount of time arguing with her, afterwards we were unhappy to continue our bowling session.

26. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Nandhu
We are very sorry to hear about the issues you experienced during your recent visit, particularly the misunderstanding regarding your booking and the unhelpful interaction with a staff member. We appreciate you bringing this to our attention and we will investigate this. Best wishes - Clare

Vurdert til 5 av 5 stjerner

the receptionist was accomodating and…

the receptionist was accomodating and nice

20. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Erla Joy, what a wonderful 5* review of Tenpin Cambridge! We are so pleased you had a great time and found our reception team very friendly and we hope to see you again soon for another fun day out! Best wishes - Mel

Vurdert til 2 av 5 stjerner

No air conditioning made the whole…

No air conditioning made the whole experience awful.

20. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Joe, thank you for taking the time to leave a review of Tenpin Cambridge. We are very sorry to hear that you found the venue too hot on your recent visit! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be shared with the appropriate team! We do hope this will not stop you from visiting us again in the future and we look forward to welcoming you back! Best wishes - Mel

Vurdert til 5 av 5 stjerner

Very friendly staff and a great…

Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free

12. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hello Colleen, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your comments and suggestions on. We do hope to see you again soon. Many Thanks - Kimberley

Vurdert til 5 av 5 stjerner

Great staff friendly and really helpful

Great staff friendly and really helpful

12. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin Cambridge. We do hope to see you again soon. Many Thanks- Kimberley

Vurdert til 2 av 5 stjerner

Lack of Aircon and bowling lane issues…

Lack of Aircon and bowling lane issues ruined experience. Simply not acceptable given the cost.

12. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi John,

Thank you for your 2* review at Tenpin Cambridge! We are very sorry to hear that you've not had a great time whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer. feedback@tenpin.co.uk. Best wishes- Steph

Vurdert til 5 av 5 stjerner

Really lovely evening spent with…

Really lovely evening spent with friends, perfect for my birthday weekend. Keep up the good work!

12. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Oliver,

Thank you for your amazing 5* review at Tenpin Cambridge! We are delighted that you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again soon! Best wishes- Steph

Vurdert til 2 av 5 stjerner

Customer service lacking (staff did not…

Customer service lacking (staff did not seem interested), many beers not on tap and the toilets were is a filthy state. For the prices being charges (£130+ for 7 people bowling) it felt like a rip off. I am happy to pay a premiun when a premium experience is given, but this was far from.

12. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hello Mr Oliver West,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the customer service, the availability of beers, and the condition of the toilets. This is certainly not the premium experience we aim to provide. We appreciate you feedback and hope that your next visit is a more enjoyable experience. All the best ~ Laura

Vurdert til 4 av 5 stjerner

Bowling went off in the middle

Bowling went off in the middle

6. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Prabhdeep, thank you for leaving a 4* review of Tenpin Cambridge! We are very sorry to hear that your bowling experience was interrupted. We hope this was resolved at the venue and we hope you will still consider visiting us in the future! Best wishes - Mel

Vurdert til 3 av 5 stjerner

Good Experience, but Customer Service Could Be Better

We were initially placed in a small room without knowing there were different room sizes, and the monitor was difficult to use, so we ended up with fewer songs than expected. When we extended, the issue was fixed and we were moved to a different room, which we appreciated. However, one staff member was very impatient and unfriendly, and the customer service could have been better, especially since it was our first time.

6. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi there, thank you for leaving a 3* review of Tenpin Cambridge. We are very sorry to hear about the issues you experienced with the karaoke rooms and that the customer service didn't meet our usual standards. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Cambridge' for somebody to contact you regarding this. Best wishes-Leila

Vurdert til 5 av 5 stjerner

Children enjoyed it.

6. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Heather
Thanks for the lovely 5* review. We are pleased to hear that the children enjoyed the visit. We appreciate your kind words. Best wishes - Clare

Vurdert til 5 av 5 stjerner

Great all round experience.

Great all round experience.

6. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hello Julie, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a lovely time at our Tenpin in Cambridge. We do hope to see you again very soon. Many Thanks - Kimberley

Vurdert til 5 av 5 stjerner

Great atmosphere

Great atmosphere. Everywhere was nice and clean. Pricing was reasonable.

6. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Rachael, thank you for the 5* rating of Tenpin Cambridge. We are so pleased to hear you enjoyed the atmosphere, found our venue clean, and thought our pricing was reasonable. We look forward to seeing you again soon!
Take care,
Kirsty

Vurdert til 5 av 5 stjerner

Good afternoon out

Bowling was easy to book & good fun!

4. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Davina, thank you for the 5* rating of Tenpin Cambridge. We're pleased to hear you had a fun time and found the booking process nice and easy. Hope to see you again soon for another 5* experience.
Take care,
Kirsty

Vurdert til 4 av 5 stjerner

Apart from having to wait over 25mins…

Apart from having to wait over 25mins for our drinks we had finished our first game it was a pleasant visit.

6. august 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Anita, thank you for your 4* review of Tenpin Cambridge! We're so glad to hear that your recent visit was pleasant, however we are very sorry to hear about the wait times for the drinks. We will ensure that this is passed across to the relevant team for future improvements to be made. Regardless, we hope that you will give us another chance and visit us again soon! Best wishes-Leila

Vurdert til 4 av 5 stjerner

nice atmosphere but a couple of the…

nice atmosphere but a couple of the pool tables didnt work properly

29. juli 2026
Logoen til Tenpin - Cambridge

Svar fra Tenpin - Cambridge

Hi Carmen, thank you for the 4* review! We're pleased that you enjoyed the atmosphere at Tenpin Cambridge, but we are sorry to hear that there had been issues with the pool tables. We will ensure your feedback is passed on to be looked into. We hope to see you again soon! Best wishes - Adelaide

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv