I had a Telford Cylinder fitted last year. I forgot to register it and as a result I had no guarantee. I approached Telford and they arranged for my cylinder to have its first year service. Very... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I needed to have the Solar Thermal system serviced. After trying for weeks with other businesses without success, I phoned this Company. They were amazing and arranged to get the system checked the ve... Vis mer
Oh my goodness I don’t know where to start ! From the very first time I spoke to Caroline the customer service has been second to none ! Basically we had a Tornedo cylinder installed a few yea... Vis mer
Telford really have been amazing at sorting out the issues left by greener living. Both with a leaking tank last august and more recently helping me diagnose and resolve my tank sterilisation iss... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
UK Copper & Stainless Cylinder manufacturer, proud to be manufacturing cylinders within the UK for over 30 years.
Kontaktopplysninger
Furrows Business Park, TF1 2FE, Telford, Storbritannia
- 01952 257963
- sales@telford-group.com
- www.telford-group.com
4,8
Enestående
167 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
New Cylinder caused hot water isses
Purchased a brand new cylinder with installation, once installed the hot water tempatature in my shower dropped, originally Cylinder Maintenance Services Teleford said they would come and inspect, then they said I would have to pay for this service even though;
a) I had just paid for the brand new cylinder installation
b) The shower worked fine previously
c) They initially agreed to inspect it for free
d) I had spent nearly £2,000 with them on the new cylinder and installation.
I did not ask them to fix something they did not cause, just to see if the new cylinder and/or it's installation was the issue.
Very disappointing.
12. mars 2019
Anmeldelse skrevet uten oppfordring
I bought a faulty cylinder from this Company , TELFORD CYLINDERS
I bought a faulty cylinder from this company a welded joint started leaking they wouldn't believe they were at fault it cost me an extra days work installing a replacement cylinder they refused to pay for my labour and never offered any compensation to my elderly customers for being without hot water till a replacement cylinder arrived I would definitely get something in writing before purchasing from this FAMILY RUN COMPANY
1. desember 2014
Anmeldelse skrevet uten oppfordring
This manufacturer has the right attitude to customer service
I ordered a Telford Tank through a partner company of theirs (heatandPlumb, see separate review) and was let down badly by them. I called Telford Group and was put in touch with their customer service team.
Not expecting a great deal my hopes were not high, but I was treated like the most important customer there was and the lady I was talking to managed to create a miracle. She was able to get my tank delivered the next day when HeatandPlumb would not even recognise there was a problem.
The amazing thing was that the company (Management and Manufacturing) all backed up her promise to me and rescued a very tight schedule. This company should win every customer service award there is.
24. mai 2011
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.