TAXIFIRST, proudly powered by the Takeme Group. Anmeldelser 

580
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

My driver came to pick me up tonight to take me home and was already on a personal call before I even got into the car. When he hung up, he started asking me really personal questions like, what do I... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Arrived on time. Vehicle clean outside and in, smelt fab! Steve the driver very polite and interesting to chat to. Only the second time using Taxifirst so much better than the first, journeys on the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Needed a taxi several times yesterday to get from the garage to work, home and back again while my car was being serviced and MoT'd. They arrived quickly were reasonably priced and each of the drivers... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve used them twice now to get to the train station and they’ve been absolutely superb. They have kept sending messages with reminders and updates, the car was there even a few min earlier and the jo... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Taxiselskap

Skrevet av virksomheten

Taxifirst is now part of the largest growing taxi group, "Takeme" with over 3000 registered taxis drivers throughout the whole uk.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

580 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 25 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(580)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very uncomfortable experience

My driver came to pick me up tonight to take me home and was already on a personal call before I even got into the car. When he hung up, he started asking me really personal questions like, what do I do for work, where I worked, do I have a child and then started making comments about my appearance that made me feel really uncomfortable. He wouldn’t even take the hint to stop talking until I called my friend on the phone.

22. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good morning, Miss Gojke
Please email control@taxifirst with your complaint and booking details so we can investigate this for you asap. Thank you.

Vurdert til 1 av 5 stjerner

Be VERY careful - OVERCHARGED

Be very careful, was overcharged last night, Saturday 14th February by the driver. In the car it stated £11.10, he charged us £17. When I asked why he stated it was because of the very minor detour. The email receipt from the company also stated £11.10. Having discussed this with the company they have admitted that he was wrong and have refunded £3. Other customers and the local authority should be wary of this. It’s not the cash but the principle.

14. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unreliable

Pre booked a taxi 6 hours before I needed it however when it came to the time I was told to wait for a driver to be assigned. 20 mins after the original booking time I cancelled as no update even when I called. What’s the point of prebooking?? Single female late at night left deserted

20. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Needed to get to work by 8.30

Needed to get to work by 8.30, ordered can at 6 am for 8 am, 8.20 and still waiting. I’m late for work, such poor service, if you don’t have the drivers just be honest, I’ll go elsewhere in future!!!😡

4. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Use Uber and not these useless idiots

Use Uber and not these useless idiots. Booked a taxi 2 days ago for a 12:25 pick up today. An hour before pick up, I got a text confirming they were coming. 10 minutes after pick up time I phone them as no one turned up. They said they were still trying to assign a driver. Had to cancel and drive as going to a wedding. They let you down time and time again and should not be operating a taxi company.

20. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No refund after 2 weeks despite multiple calls.

The actual app and taxi service was fine and I was quite impressed by it initially - I have used it twice. The taxi arrived right on time. But I have also been charged twice for each ride - I have now tried calling the office 6 times and only once got through to the manager Leona who was helpful and "promised" me a call back same day with a refund either from the taxi driver or through TakeMe. But never got a call back, now a week later, have called three more times and now she is away. People on the phone have been polite and trying to help but the fact that this has been going on for 2 weeks now, multiple assurances that they will "sort it" and then nothing back. I am down £20 and won't be using this service again. Sorry TakeMe. I was really rooting for you as hard to get taxi's where i live.

7. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Initial service was excellent….but

Initial service was excellent. I’m disabled and helped me massively. However payment had to be made over the phone and the call handler charged me twice. Still haven’t received my money over a week later. For this I give them 1 star and cannot recommend. I also advise any taxi firms be paid in cash. Disabled, on low income and robbed of £30 is unacceptable.

24. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Totally let down

Totally let down. Booked a taxi for a hospital appointment. I gave plenty of time to get me there. Twenty minutes after my booking time they still hadn't found me a driver. I was lucky as my neighbour came home and offered me a lift. I have been waiting 18 months for this hospital appointment and I would have missed it if not for my excellent neighbour.

4. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I booked a taxi in Taunton through the…

I booked a taxi in Taunton through the new ai system & I received a text confirming the booking. The taxi did not arrive. It took a while to speak to an actual person & when I did I was told my booking had been cancelled via text & a phone call. I never received either. I have used this company for 4 years & have had a few no shows or been told that they are trying to find me a driver when my cab is due. I use this company for work so need a cab on time. I will not use this company again. Plus the prices vary hugely depending on the driver. Disgusting.

14. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Almost missed our holiday

Zero stars but there is no option for that A taxi firms reputation is only as good as its reliability which must be consistsnt.I booked a pick up with them for this morning at 8.40 am to take us to our coach joining point we had to be there at 9 40am .I confirmed the booking with them yesterday and even received a 'We will be with you in the next hour message at 7.45am this motning.We waited outside at the appointed pickup time and my phone rings they are sorry but cannot find any drivers to pick us up do we want to cancel !!!!!! .We have by this time 35 mins to meet the coach no time to order a new taxi as it would have to get to us that is if one is available.Fortunately our neighbour came to the rescue we had to wake him up but he very kindly gave us a lift .It matters not how many good reviews this company gets it only takes one experience like ours to.throw their reliability into question .I have used them before but will not be using them agiin .Reliability is all if they cannot be relied on to fulfill a booking then all the good reviews are meaningless

7. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor and confrontational driver

Poor service this evening driver was very conformtational and wanted to drop us off at the nearest layby. We will not use Taxifast again

24. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good morning sorry of the 1star review if you to contact the office with the job details we investigate this issue

Vurdert til 5 av 5 stjerner

Really lovely driver very kind and…

Really lovely driver very kind and considerate 😊

29. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Evening Theresa thank you for your 5 star review and your kind comments about your driver your feedback is greatly appreciated. kind regards Taxifirst

Vurdert til 1 av 5 stjerner

Worst taxi company ever

Worst taxi company ever, order a 6 seater and sent 2 taxi's and when i call to ask why they hadn't let me know they they just lied.

19. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Morning i am sorry you had this experience if we have a 6 seater at the time we will send you one if not we will send you two taxis. we cant guarantee larger cars for local journeys as all taxi drivers are self employed. if you would like to contact the office we will be happy to investigate this for you. Kind regards Taxifirst

Vurdert til 5 av 5 stjerner

Taxi arrived on time.

18. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Morning Suzanne, Thank you for your 5 star review your feedback is greatly appreciated. Kind regards Taxifirst

Vurdert til 5 av 5 stjerner

Paul the driver was very friendly from…

Paul the driver was very friendly from the moment i got in the car the best taxi driver i have had in a while

16. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good morning Antony, thank you for taking the time to write a review. We're glad you had a pleasant journey. Kind regards Taxifirst

Vurdert til 5 av 5 stjerner

Helpful and friendly

Hi I have used this service a few times and the Drivers have been very helpful and friendly . I would recommend them to anyone needing help to get around.

6. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Afternoon Jocelyn, Thank you for your 5 star review and kind comments about the driver and service we appreciate your feedback kind regards Taxifirst

Vurdert til 1 av 5 stjerner

Driver was very rude

Driver was very rude and un-compassionate. Was more interested in set fee and route than safeguarding another passenger home. Was driving unsafe by being driving fast, out of route. Seemed unsure of best route of journey for passengers. Requested drop off early so 2 females felt safe. Avoid taxi 71 if female and definitely alone. Reported.

10. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Morning Sam, I am so sorry that you had this experience when using our taxi service please can you contact the office to discuss this further please . Kind regards Taxifirst

Vurdert til 5 av 5 stjerner

Amazing person ,

Amazing person ,

4. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Morning Behzad Thank you for your 5 star review and kind comments about the driver your feedback is greatly appreciated. Kind regards Taxifirst

Vurdert til 5 av 5 stjerner

Good driver

Good driver. Considerate, fast. Listened to my waffle politely. Laughed in the right places!

4. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til TAXIFIRST, proudly powered by the Takeme Group.

Svar fra TAXIFIRST, proudly powered by the Takeme Group.

Good Morning Glenn, Thank you for your 5 star review and your kind comments about our driver and service your feedback is greatly appreciated. Kind regards Taxifirst

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