TarayGroup Anmeldelser 

Svar fra TarayGroup

14. juli 2026

Thank you for your review.
We are sorry that you are dissatisfied with the situation. However, we believe your review does not reflect the full circumstances.
Taray Properties Ltd acted as the interim managing agent for the building for a limited period. During that time, building insurance was arranged to ensure the property remained insured for the benefit of all leaseholders.
Following the removal of our appointment and a new management company was put in place, responsibility for the building, including insurance arrangements and any insurer premium adjustments, transferred away from Taray Properties Ltd to Henderson Setterfield. Any refund relating to the unused portion of the insurance premium was dealt with as part of that transition and is therefore a matter for the current management arrangements rather than Taray.
At no stage have we sought to retain funds to which we were not entitled. We have responded to correspondence explaining the position and remain willing to assist by providing any information necessary to help establish where any premium adjustment has been allocated.
We appreciate that this has been a complex situation involving changes in management, and we regret any frustration it has caused.

Svar fra TarayGroup

1. juli 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

1. juli 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

1. juli 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

27. mai 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

27. mai 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

30. juni 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

30. juni 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

30. juni 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

19. mai 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.

Svar fra TarayGroup

19. mai 2026

Thank you for your feedback. We are sorry that you feel dissatisfied with the management period and we appreciate you taking the time to raise your concerns.
Taray Group Ltd was appointed on an interim basis following the departure of the previous management company and during a period where there were significant operational, financial and health & safety issues affecting the development. Our involvement included arranging emergency insurance cover, addressing fire safety concerns, maintaining security and essential services, and working with contractors and local authorities to ensure resident safety.
At the time of takeover, there were substantial arrears outstanding and incomplete handover information, which created difficulties in reconciling accounts and continuing services. Any recovery action taken was in relation to unpaid charges and ongoing obligations required to maintain the building safely and compliantly.
With regards to the lift, the decision to suspend operation was made following safety concerns and in the interests of resident welfare. It would have been irresponsible to continue operating equipment where compliance or certification concerns had been identified.
We acknowledge that communication and the transition process could have been smoother and we understand that residents experienced frustration during a very difficult period for all parties involved. However, we do not accept the suggestion that actions were taken improperly or without concern for resident safety.