I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesit... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I would highly recommend Chris from Symphony Kitchens. He arrived on time to fit a new fridge freezer door. Whilst here I pointed out an issue with an out of alignment cupboard, which, without hesit... Vis mer
Selskapet har svart
What an excellent experience I’ve just received from the customer support technician, John Barker, who visited my property today. John was extremely friendly and engaging. Instantly identified the... Vis mer
Selskapet har svart
We are absolutely delighted with our new kitchen and couldn't be happier with the service we received. A big thank you to Kevin Hartley for expertly project managing the installation and ensuring... Vis mer
Selskapet har svart
Chris Jones came over to resolve a few installation issues in our new build. Absolutely brilliant person, very calm, friendly and helpful. He carried out repair works quickly, cleanly and with care. H... Vis mer
Selskapet har svart
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Michael Sutton was a pleasant competent worker. Worked well respecting belongings, fixtures and fittings.

Svar fra Symphony Group
Engineer was very patient and gave attention to my concerns about the fitted strip lighting being damaged. He completed the job without any worries and even gave me a good tip on how to clean the metal splashback.

Svar fra Symphony Group
Chris was very good, professional and didn't stop grafting from the moment he entered to the moment he left the job. He talked me through what he needed to do and cracked on. Very polite and very helpful. Cheers Chris

Svar fra Symphony Group
Bought a new build property and had the kitchen worktop replaced as it was chipped, then the 2nd work top had sand paper scratches all over it. They said they would buff it as good will, but if they damaged it or anything went wrong as they were buffing the worktop this was on us and they would not take any responsibility. Then the joint has tuned yellow where they have replaced the old work top and said we have damaged it

Svar fra Symphony Group
Chris ans Serge did a fantastic job coming back to fix an issue from our new build home. Lovely lads and they were done in a couple of hours. You would also never knew they had been. Cleaned up after them selves ! Brilliant interaction

Svar fra Symphony Group
Michael Sutton was very helpful and efficient. Brilliant job. Thanks.

Svar fra Symphony Group
Ashley Wilson replaced a faulty kitchen top, fantastic job done, first class cutting and joints, sink square, hob square as it should have been in the first place, very polite, friendly and professional.

Svar fra Symphony Group
Mike Sutton was extremely professional, respectful and efficient. First rate tradesman!

Svar fra Symphony Group
We had a symphony kitchen fitted into our new build home from Stonebridge, unfortunately there were areas of the kitchen that weren’t installed correctly and in plumb. During major remedials that Stonebridge carried out - symphony removed the kitchen and refitted. John Baker was the lead installer and he understood our concerns and worked hard (and late) to rectify them. I have to say out of all of the contractors that have been employed by Stonebridge, Symphony were the ones to keep us updated at all times.

Svar fra Symphony Group
Michael Sutton came to help with a couple of snagging problems in our house. Friendly, kind and got the job done quick. Even went above and beyond to help with something else I was unsure about. Would recommend

Svar fra Symphony Group

Svar fra Symphony Group
Michael Sutton was great! He was knowledge and friendly, helping with issues in our kitchen. He was great with us when we asked lots of questions, and he helped fix an issue we didn’t know we had!

Svar fra Symphony Group
Jon Pritchard attended our house today to look at and even up our worktop. He was very polite, clean and tidy and did a really professional job. So pleased with what he did. The worktop looks so much better now. Thank you so much 😊

Svar fra Symphony Group
Symphony reacted quickly to my request and posted the parts needed very quickly. I cannot fault the customer services department, very polite and professional.

Svar fra Symphony Group
Absolutely outstanding aftercare provided by Symphony after moving into our new build home. The fitter (Chris Jones) changed units we had requested (after the builder had dinged/scratched units during fitting), and he also assessed the units which had been fitted by the builder, and 3 additional which I had fitted. The units themselves are excellent and very hardy. Highly recommended.

Svar fra Symphony Group
After 10 years the brackets holding the front onto our pan drawer became fatigued and the front fell off. Went on the symphony website and filled in a form, not really expecting that anything could be done. How wrong I was! within an hour a reply came by email saying replacement parts had been ordered and would be with me within 3-5 days WITHOUT CHARGE. Indeed they were and with 5 minutes to fit, the drawer is now as good as new. Thanks Symphony.

Svar fra Symphony Group
Chris Gray was fantastic, professional and efficient in coming to our new build property to replace a couple of kitchen doors and level out the cupboards. Friendly, knowledgeable and approachable. Great service!

Svar fra Symphony Group
Chris Jones was on time, was polite and wore shoe covers as soon as he got inside the house. He was efficient and sorted the kitchen cupboard doors out and re aligned a couple of others.

Svar fra Symphony Group
The chap John Baker was friendly and thorough.

Svar fra Symphony Group
My fridge cabinet which fitted with my new build in Cambridge, which with multiple problems during the initial installation, like the doors bent again and again in short time, the fridge/freezer door leak all the time, the cabinet doors never flash with the kitchen, It last more than 2 years. It costed up tens day to work with the builder's work on the fixes but never succeed.
Until it was reach to Symphony Customer Service, their respond is highly impressing. They are highly responsible on their product and care about the service customer precepted . Although the work required multiple visit, their persistent effort on resolving problem is excellent.
Greg Fenton from Customer Service has done a great job and keep the communication clear, smooth and responsive.
Tom Holland, who worked on the fridge cabinet has done an excellent job by carefully examine the issues, focus on the details. And most important, listen to customer feedback and translate it into action. I believe Tom is definite a valuable asset and important for the company long term success in the market with ever growing competition.

Svar fra Symphony Group
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.