Swell UK LTD Anmeldelser 

1 656
TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Would have given 4/5 stars as the this machine is powerful. However the pipes x4 are very poor 1st attempt 1st 2 sections came apart and sunk i finally got them back and taped each section but the p... Vis mer

Vurdert til 5 av 5 stjerner

We hadn't used this particular supplier before but because our normal one had run out of stock we didn't have a lot of choice....but what a great decision. They have been absolutely excellent - easy t... Vis mer

Vurdert til 1 av 5 stjerner

Have used Swell Pets for years now and always been v.happy indeed but seem to have zero customer service skills and too busy to cancel my order and refund after processing an order for 5 days with no... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The free delivery for orders over a certain amount is brilliant. I know my dogs' food will come next day when I order before 3pm the day before. The order has never failed to arrive. I sometimes combi... Vis mer

Informasjon om virksomheten

  1. Dyrebutikk

Skrevet av virksomheten

Pet Supplies at sale prices with free delivery options from Swell Pets, UK's leading online pet product superstore.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(1 656)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good service from Swell Pets - Poor service from Parcel Force

The service form Swell Pets was excellent. Unfortunately Parcel Force had at some point dropped the packages causing one case of the wet dog food to split. Quite a lot of the 18 trays were unusable.

However, Swell Pets refunded the damaged case without any fuss.

28. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service!

I received my order the very next day. Brilliant! Not their fault, but a few of the items were damaged, however, I was promptly refunded accordingly. I will do business with them again.

27. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very impressed!

My brother found your website when searching for Iams puppy food...you were the cheapest by far.

Delivery was prompt and I received regular text updates, tracking my items and estimated time of delivery.

Would highly recommend and definitely use again (when I've run out of stock,)

27. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

one of the best companys i have dealt with

first class company I ordered some nature diet dog food which was deliverd with the containers burst open phoned the company to complain they sent a new order next day no questions asked they will take some beaten for first class service

27. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Placed my order and received the next day. Unfortunately one of the cartons had split causing maggots, but was instantly refunded.
Very pleased with my experience

27. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Misleading

I ordered 2 dog crates and a large sack of kitten biscuits. Crates were delivered fine but the biscuits didn't arrive. On querying I was told they were a special order (no mention of this on the website) and that the company had to order them in and had been let down. If I'd known they had to order them in I would have gone elsewhere in the first place and cut out the middle man.

Delivery company, Parcelforce, was awful. As I wasn't in when they came they took the crates back to Leicester 40 miles away so the only option was to wait in all day for them to arrive. Then to have to wait in a second day for the second package.

I shan't be using this company again.

26. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered on Sunday, with me by Tuesday - fantastic!

I used Swell Pets for the first time recently and will certainly use them again. Swift delivery and excellent customer service - a couple of Naturediet packs had blown, no quibbles, account quickly recredited to the value of the damaged packs.

26. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Food is cheaper than in the shops, delivery leaves a lot to be desired

Used these guys quite a few times, the price is really competitive. The part that lets them down is how it gets to you. If you have an address with someone in all day to sign for it..not a problem. If however you are like me and you work during the week, it's a problem. They will not leave it anywhere (e.g in a pourch left open for them) as they require a signature.
This time I tried to organise it better, I arranged for it to be delivered at my work address. I asked for the guys to let me know when they were on route, or failing that, 15 minutes in bound and I would meet them to collect and sign for it.
Neither happened. The first I knew was someone phoned me to say they had signed for it by mistake, I can only assume UPS allowed this to happen because the person they dropped the food off with had dogs, even though my name was on the invoice. Luckily for me they realised the error and phoned around till they got hold of me. Seems phoning ahead as requested is far to difficult.

25. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Discount offers

As a regular customer I found it unfair that after placing my regular order of Arden Grange you then email me offering £5 off , a bit late!

25. oktober 2014
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Expensive Delivery!

We use Swell Pets mainly to buy large (15kg) sacks of premium dog food. It is very convenient to have it delivered to our door, and also cost-effective to receive a good discount for buying in bulk. However the delivery charges considerably reduce the price discount. We live in the UK but not on the 'mainland', but can't believe that delivery charges should be so very different from delivering to the provinces.

25. oktober 2014
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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