I really like the versatility of the Circadian Snap-On set. Having different lens options in one frame makes it easy to switch depending on the time of day. The magnetic attachments are convenient,... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wanted blue light glasses I could wear during the day without the orange tint, and the Focus Aviators have been a great option. They look stylish, feel comfortable, and work well when I’m spending l... Vis mer
Selskapet har svart
It’s so refreshing to see how Van Nguyen handled this situation. Always thinking a step ahead and not waiting for me to squeeze blood from a stone. Customer service is everything when it comes to a... Vis mer
Selskapet har svart
I ordered prescription glasses. They failed to send me the proper frames that I ordered, and they sold me a pair of glasses without the protective coating on the lenses. After complaining and going ba... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Swanwick Sleep is the original creator of Swannies® Blue Light Blocking Glasses, trusted by sleep experts, athletes, and professionals worldwide. Our scientifically backed blue light glasses, sleep masks, and wellness accessories are designed to improve sleep quality, boost focus, and reduce eye strain from screens. Discover how Swanwick helps you sleep better, feel energized, and perform at your best—day and night.
Kontaktopplysninger
539 W. Commerce St #2736, 75208 , Dallas, USA
- +1 (855) 441-2008
- support@swanwicksleep.com
- www.swanwicksleep.com
4,1
Bra
84 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Best Blue Light Blocking glasses out…
Best Blue Light Blocking glasses out there
Absolutely love my Swanwick glasses. Feels so much better working on screen all-day. I can really feel a difference when I started wearing them,
15. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Swanwick Sleep
Thanks so much for the feedback Bianca!
Exceptional brand
Exceptional brand! Stylish designs, excellent quality, and superb customer service. My experience was seamless from order to delivery. Highly recommend!!!
18. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Swanwick Sleep
Thanks for your feedback.
Excellent Product!
Been having a terrible eye strain and headaches and these glasses solved all my issues! I both wear the the Day Glasses (light yellow lens) when I'm on my computer during the day and switch to my Night glasses (orange lens) in the evening before I go to bed and while scrolling at my phone. I also wear the night frame every time I wake up in the morning so my eye can adjust to the natural lighting. And this routine works wonders ever since. Sharing this to help someone experiencing the same problem as mine.
7. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Swanwick Sleep
Thanks for your feedback Pia!
Their return process may be a scam
Updated November 2023:
I did get a refund on the glasses. The return process was painful which required multiple follow-ups.
Their return process may be a scam. Here's my experience in detail:
Oct 14, 2023, 15:42 PDT
Hello,
The glasses were too tight for my face. I would like to request a refund.
Thank you.
Jason
Melanie Viaje (Swanwick)
Oct 15, 2023, 11:42 PDT
Hi Jason.
I'm sorry to hear that.
Before you decide to return your Swannies, the classics do come in regular and large. Would you like to try either one of these?
Thank you,
Melanie Viaje
Customer Solutions Specialist
Swanwick
+1 (855) 441-2008
Oct 16, 2023, 07:37 PDT
Hi Melanie,
Thanks for checking. They fit the size of my face but the arm springs don’t have enough flex which is what is causing the problem. I’d prefer to return them.
Thanks.
Sent with my iPhone
After not hearing back for 1 day I sent this:
Oct 17, 2023, 09:36 PDT
Please advise.
Sent with my iPhone
Melanie Viaje (Swanwick)
Oct 17, 2023, 11:03 PDT
Hi Jason.
Your return request has been submitted. Once I get an update, I will inform you.
Thank you,
Melanie Viaje
Customer Solutions Specialist
Swanwick
+1 (855) 441-2008
Their site reads:
RETURNS
In order to be eligible for the 100% Satisfaction Guarantee, you must return the purchased product. In certain instances involving defects, we may waive the return requirement in lieu of photographic verification. Refunds cannot be processed for products that cannot be accounted for, or returned, including lost items.
POSTAGE ON RETURNS AND EXCHANGES
If your shipping address is in the US, UK, Canada or Australia, we will provide you with a prepaid return label to ship your return or refund. We are not able to provide hard copy return labels and customers will be responsible for printing their own labels. Customers are responsible for packaging any returns.
If you are located outside of these regions, you will be responsible for purchasing postage on returns and exchanges to our US or UK returns facility.
Buyer beware. I should have ordered them on Amazon which at least has a no hassle return process.
If they end up refunding me the $96.79 I'll update this review.
16. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Swanwick Sleep
Hi Jason. I apologize it's taken so long to respond but we only started using Trustpilot and so were not aware of your review.
We would love to make contact with you and try to understand what went wrong here. I will request information through Trustpilot.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.