First jumper delayed by a day but second jumper in store next day as promised on online site. Will see how quickly refund comes on one jumper - ordered same of different sizes as non in store to try o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Great price, great product (very warm parka coats made with recycled material). Bought from Superdry website in the end and had delivered (arrived very quickly). Tried various shapes and sizes in sto... Vis mer
Order fulfilled quickly. I’ve messed around with sizes and it’s been handled seamlessly. Returns and refunds etc all v easy.
Superdry great clothing company,sadly I purchased wrong size.so pleased I could return via one of there shops,will purchase once refunded thank you 🙏 . Great staff at Tunbridge Wells store 🏬
Informasjon om virksomheten
Om Superdry - Tunbridge Wells
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
102, Royal Victoria Place, TN1 2SR, Tunbridge Wells, Storbritannia
- 01892 618989
4,6
Enestående
95 anmeldelser
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How retail SHOULD work
Order fulfilled quickly. I’ve messed around with sizes and it’s been handled seamlessly. Returns and refunds etc all v easy.
7. juni 2026
Super fast delivery and returns
Super fast delivery and returns
Friendly helpful staff go above and beyond to help find what you’re looking for.Brilliant shopping experience🫶
12. april 2026
First jumper delayed by a day but…
First jumper delayed by a day but second jumper in store next day as promised on online site. Will see how quickly refund comes on one jumper - ordered same of different sizes as non in store to try on. Staff in shop in Tunbridge Wells very helpful and knowledgeable.
8. februar 2026
Customer service in shops excellent
Customer service in shops excellent , online order which was late,had to return one due to late delivery and collect one from another shop. Delivery service from Evri rubbish, they shouldn’t use them
4. januar 2026
Good reliable friendly service
Quick delivery. Good communication thought the item arrives before the estimated delivery date :-) Good customer service in the actual shop where I went with some queries about the item.
26. desember 2025
Rude staff on collection
Rude staff on collection. Felt like I was interrupting a personal conversation at the till/collection point. No greeting/thank you or goodbye.
19. desember 2025
There’s no doubt that the quality is…
There’s no doubt that the quality is the best
I was a little disappointed that I couldn’t get a tracksuit, but separate joggers and separate hoodie witch is not what I expected, and finding a good match both colour and material was difficult.
Next time I know
17. desember 2025
Great service
I needed to return an item today & took it to the Tunbridge Wells store. The process could not have been easier. The guy was super helpful in sorting an exchange for a second item which they didn't have in stock.
21. september 2025
Excellent!
Brilliant company to deal with. Easy online ordering & delivered on time. Unfortunately, I needed to return an item (through no fault of Superdry) & I returned it to my local store. They couldn't have been more friendly & helpful. More than happy to purchase from Superdry again.
4. september 2025
Good shop well stocked helpful staff
Good shop well stocked helpful staff. A good reason to go to the shopping centre!
20. juli 2025
Great store
Store was tidy and well laid out, plenty of sizes and styles available, till service was friendly and efficient
21. juni 2025
The attentive and friendly staff.
12. mai 2025
Hooded jacket
Arrived on time . Good quality hooded jacket ordered for my son size large but had to order another in an extra large as it came up small. Easy return at local store in Tunbridge Wells , although ordered online. Served by Saskia , who was very friendly. Quick refund to account. Very pleased.
19. januar 2025
Very helpful staff
Easy to exchange and return goods which I'd bought online. Very helpful staff. Great product too.
2. januar 2025
Excellent returns process.
Although we needed to return the jacket, due to a double-purchase, it was a lovely product. The returns process could not have been easier.
27. desember 2024
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