Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Vis mer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Vis mer
Selskapet har svart
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Vis mer
Informasjon om virksomheten
Om Superdry - Solihull
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannia
- 01217 040659
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service is a must in any…
Customer service is a must in any business, especially in today's market. I could not phone anyone regarding my purchase which was directed back to the delivery office. I went into store to buy my purchase thinking it would come to the store for me to collect.I work full time in the NHS a key worker and I was so upset that I could not have a coat that I wanted because I commute to work.
TOP SHELF SERVICE
The assistant who served me climbed up to the shelf above the shop floor to see if the garment on the mannequin was a size small. It was so i bought it.
Really friendly guy who served me
Lovely shop
Lovely shop, lovely clothes. The person who served us was knowledgable about the brand and the sizing and gave some really helpful advice enabling me to purchase the correct size. I’ve never shopped at SuperDry before but will do again following this experience and my original recommendation from a friend
Didn't have my size in store and the…
Didn't have my size in store and the assistant ordered it me online and it was delivered 2 days later with no hassle.
Cheers Steve.
I visited the store in touchwood…
I visited the store in touchwood Solihull with my niece,the assistant there Josh was very helpful and welcoming, overall a very relaxed and happy shopping experience.
Bruker kanskje KI til å svareVis mer
I was looking for a light jacket to…
I was looking for a light jacket to travel in and found this jacket at super dry. The colour I wanted was out of stock in the store so they ordered one gave me free delivery and sent it to my home. This is the customer service I like the staff member was very helpful. The jacket is idea for the summer not too much fleece in the inside.

Svar fra Superdry - Solihull
Very helpful staff.😍
Great staff
Great staff. Suggested the special offer which I had missed and helped with choice of t-shirts.
Friendly and helpful service
The whole experience was great
The whole experience from walking into the store in Touchwood, finding the item I wanted to the staff arranging my order was a simple and pleasant one.
Pistols Tshirt
Good quality cotton soft to touch perfect fit...XL for a 44 chest.
Print on the tshirt done to a high standard.
Would definitely recommend 👌
Lovely store and friendly staff who are…
Lovely store and friendly staff who are happy to help.
Excellent service
Excellent service, asst most helpful, patient and informative. Great not to feel rushed.
Sizing not good
Most of the item was not fit to me sizing was not good so I collect parcel and try there and wanted to return at same time but he ask so many questions on till even i collect 10 min before from same shop and then he did so long to doing return he needs to call manager
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







