The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Vis mer
Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Vis mer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Vis mer
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Informasjon om virksomheten
Om Superdry - Solihull
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannia
- 01217 040659
4,5
Enestående
217 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was excellent
It was excellent - great customer service too - I’ve of the products didn’t fit me and so I took it back to a SUPERDRY shop where they refunded me.
The staff at the shop are superb - it’s my second visit there and they are brilliant each time I’ve been.
22. desember 2025
I always have to size up.
I really like Superdry clothing but it does seem to come up very small. I have had to return my last two purchases for a bigger size.
Ok, in future I’ll just size up but why not just get it right in the first place.
2. januar 2026
Customer experience in the shop was…
Customer experience in the shop was very helpful and supportive. Very friendly service 🙂
17. desember 2025
Great customer service!
I purchased two items, the Quilted Estate Coach Army Khaki and Merchant Wool Blend Charcoal Herringbone. The service was fantastic and the Touchwood Solihull store branch had excellent range. I had vouchers to use, and the store assistant was very patient, kind and professional. I would recommend!
21. desember 2025
Grey is good!
I needed a grey top [no I'm not eighty nor am I an ageing schook kid] and I actually managed to find one! It goes well with my black Rodd & Gun jeans! A great match!!👍😃
12. desember 2025
Great member of staff
Great member of staff , really helpful and went above and beyond. Solihull branch .
1. desember 2025
City parka
Good and quick delivery , coat was great ,size good , ( tried on in shop at Solihull but wanted specific colour)
24. november 2025
good to buy from them
Very good to buy from
But when you returns items to the shop for a refund
The shop assistant pull a face and become upset when you return items
As they need scan the items
23. november 2025
Great customer service very helpful &…
Great customer service very helpful & friendly as well an easy find 2 what I was looking for
16. november 2025
Friendly staff
9. november 2025
High quality products for the price paid
Always buy my coats/jackets from Superdry because of the high quality material, zips and warmth also the fit. Just bought a sweater from the Solihull branch and again Excellent quality wirh excellent customer service. Just a shame alot of the shops closed.
26. oktober 2025
Great Service
Superdry Touchwood, Solihull always provide great service, The whole range of products I find are great quality, fit me well so much so I don’t tend to shop anywhere else.
18. oktober 2025
Wonderful service
Wonderful service. Ordered in store and delivered home within 2 days.
3. oktober 2025
Good customer service in store…
Good customer service in store & good follow up getting order delivered within 4 days. Thank you xx
1. oktober 2025
Shop staff were really helpful in…
Shop staff were really helpful in sorting this order and delivery
ten out of ten
7. september 2025
Great product and great service by staff
16. september 2025
Dette er Trustpilot
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