Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Vis mer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Vis mer
Selskapet har svart
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Vis mer
Informasjon om virksomheten
Om Superdry - Solihull
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannia
- 01217 040659
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great item however over zealous staff…
Great item however over zealous staff on pick up in the store demanded not just the order number but ID? I regularly order items online but have not been asked for ID before! Pointless!

Svar fra Superdry - Solihull
I looked to purchase in store at…
I looked to purchase in store at Solihull, but didn't have my size.
A very friendly and help staff member helped me order these 'online' in store and they came the next day. Great service!!

Svar fra Superdry - Solihull
Ordered online
Ordered online, mistake on one item ordered, went into store - Solihull extremely helpful staff, refunded me the item and ordered another one for me online.

Svar fra Superdry - Solihull
I bought a puffer jacket and the…
I bought a puffer jacket and the service online and delivery was ok. I can't say anything about the quality of the jacket itself yet nor the treatment about my personal data either.So far so good.

Svar fra Superdry - Solihull
Not receive the order
This is a joke . I didn’t receive nothing till now. At the shipping status is show me “other incident “

Svar fra Superdry - Solihull
Exeptional Customer Service
Extremly helpful and friendly staff in the store.
The store did not have the size I required, so I was able to order the appropriate item in the store and have it dlivered, free of charge, to my home.

Svar fra Superdry - Solihull
Nice shop staff
Took internet purchase back to shop and it was exchanged for suitable size with no quibble and great efficiency
Lady in shop helped me to order my coat…
Lady in shop helped me to order my coat
Quality of coat is fab nice and warm
Thank you for your fast delivery
Thank you for your fast delivery, it’s really good Storage in solihull, thank you for very nice jacket and very good quality,thank you so much
I'm having dificulties in contacting…
I'm having dificulties in contacting you about a delivery that was not received, I have tried emailing still had no reply, Its a bit frustrating as the Item I have bought is a birthday gift for a dear friend, and I'm running out if time to get a replacement item.
Great website with handy sizing info
Great website with handy sizing info. Bought a lovely jacket. Great quality.
Excellent service Hermes driver very…
Excellent service Hermes driver very friendly and polite too
Excellent customer service
The order was received quickly but I had to return it to store as it was too small.
The item was not available in store but I was still able to return it there.
The staff I dealt with were excellent, very helpful and attentive.
There was a system error when processing the return which the manager dealt with very quickly, and was able to reorder for me.
I can’t wait to return to store for the sales.
The quality of super dry products is great and really worth the money!
Good quality & warm coat for watching sport
Early days for a full assessment as this is a gift but I've unpackaged it and the quality is good. The size, L, seems accurate. Tried it on and it's very warm, just as I hoped for watching sport in winter. Not too bulky for sitting down.. Solihull store advised me on the size I needed and were happy to order this for me as they were out of stock in store. Great service..
Order didn't arrived
Order didn't arrived and when after a week I queried was fob of with you have to give the courier more time and the process of contacting customer services was torturous.
Got a coat on line didn't fit and…
Got a coat on line didn't fit and didn't like it took it back store and exchanged it no problems
Super….. products.
I purchased a ladies coat from this store last week. The male assistant was very helpful and extremely knowledgeable with the sizing. Overall an excellent experience and lovely product. However, online not so good. My second online purchase was inappropriately packaged. It was received from the postman completely open. On closer inspection a mark is visible on the back. I am in the process of returning this item. In view of this I purchased the coat from the store.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







