Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Vis mer
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Vis mer
Selskapet har svart
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Informasjon om virksomheten
Om Superdry - Metro
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Storbritannia
- 01914 601724
4,7
Enestående
111 anmeldelser
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I recently bought two tops for my…
I recently bought two tops for my husband which were the wrong size. I took them back to a different store in the Metro centre Gateshead and unfortunately the right size was not in stock. However the lady at the till could not have been more helpful and I was able to return the tops with refund and she ordered the tops for free delivery at home. They arrived two days later. Excellent service!
6. februar 2022
Returned a hoody that was too small and…
Returned a hoody that was too small and sales assistant ordered correct size hoodie. Delivered to my home within 48 hours
Fast efficient service
5. januar 2022
staff were extreamly helpful
staff were extreamly helpful, bought instore online with home delivery very good service
28. desember 2021
Had to visit the store as my order…
Had to visit the store as my order online has still not arrived, having ordered it 17th December. I told the staff and they were very helpful with advice as to if ever my order arrives I can take it back to the store and they will help with return. They also gave me your customer service number
25. desember 2021
Only available online at the time
Only available online at the time. Had to return the first one due to a minor fault but very happy with the colour and fit. Returned the original in-store but very easily ordered another one to be sent direct. The store even honoured the discount from the first order. Arrived a couple of days later, just before Christmas. Usually a 12 but went with a 14 or a large. Perfect relaxed fit.
24. desember 2021
Excellent quality and style plus…
Excellent quality and style plus service in store is always friendly and helpful ☺️
10. desember 2021
The customer service in the store was…
The customer service in the store was excellent. The jacket I wanted was not available and this was ordered online for me and delivered to my home address. The jacket is stylish and warm - perfect!
6. desember 2021
Still waiting for delivery for over a…
Still waiting for delivery for over a week and still waiting
5. desember 2021
Stylish yet practical
Bough for my hubby for Christmas. Stylish yet practical. Extremely warm. Perfect for watching the little one play football!
5. desember 2021
Great customer service
Great customer service, really helpful in ordering a size that wasn’t in stock and having it delivered to home. Coat itself is lovely and warm, well worth the price.
18. november 2021
Excellent service at superdry shop…
Excellent service at superdry shop helpful young lad ordered items for me as not in stock in shop got delivered to my house
21. oktober 2021
Online Click & Collect
I ordered a coat online, to collect from the closest store. I ordered it on the evening and it arrived in store the next morning. Therefore, I was able to pick my order up the day after. I absolutely love my coat, it's most definitely worth the money. I was greeted by a lovely girl who pointed me in the right direction and got fab service from the young lad who served me. Overall great experience.
19. oktober 2021
Great service
Item not in stock in store. A very nice young lady ordered it online for us. It arrived a few days later. Well worth the wait. The colour was perfect and the fabric was a great quality. A lovely fit my husband looked great in it. Very good service. Thanks.
5. september 2021
Always great quality and value for…
Always great quality and value for money, sizes I find are 1 size smaller than you would normally get but for quality of material 5 stars
13. juli 2021
Fantastic customer service
Have never been in Superdry before nor bought from the website but wanted a baseball style top. Excellent customer service in store, checked the stock, and eventually found something online which they ordered for me and was delivered just a couple of days later. Perfect fit and really comfortable.
3. juli 2021
Great service both online snd in the…
Great service both online snd in the shop. Staff really welcoming, friendly, and helpful.
Thank you
14. juni 2021
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