I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... Vis mer
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... Vis mer
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... Vis mer
Informasjon om virksomheten
Om Superdry - Guildford
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
North Street, GU1 4YT, Guildford, Storbritannia
- 01483 453890
4,6
Enestående
153 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely and friendly sales assistant
Lovely and friendly sales assistant
Great customer service!
21. november 2024
Svar fra Superdry - Guildford
Hello,
We appreciate you sharing your feedback about your experience at our Guildford store.
We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Great store and great sales team
13. september 2024
Svar fra Superdry - Guildford
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Not very helpful staff lack of interest…
Not very helpful staff lack of interest in helping to find nor information wise,lack of smiles very grumpy
30. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Superdry - Guildford
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to read your comment about your store experience.
We use your valuable feedback to learn and improve and hank you again for taking the time to leave your review.
Superdry Team
Not very helpful staff which made…
Not very helpful staff which made shopping experience unpleasant & very awkward
30. juni 2024
Great selection of summer kit and very…
Great selection of summer kit and very helpful staff getting different sizes.
26. juni 2024
Very fast processing
16. juni 2024
Svar fra Superdry - Guildford
Hi Brati,
We appreciate you taking the time to review your recent experience with us, it's really good to hear that everything's gone well.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Easy and prompt returns process
Although I returned my purchase (didn't suit me but seemed good quality) the returns process was easy and I received my refund very quickly.
19. mai 2024
Great customer service
Great customer service , helping me get the right size for me .Also friendly staff.
Great music playing in store .
18. april 2024
Product was nice albeit sizing meant I…
Product was nice albeit sizing meant I returned it. I tried the online returns method but it couldn't pick up the order details. I ended up returning where the customer service was excellent
17. mars 2024
I was charged the original price for a…
I was charged the original price for a marked down item. Luckily I was around the area so I could go back and did the refund of the difference.
The refund process was smooth though.
20. mars 2024
Amazing sale
I found one dress on sale and fell in love with it.
Staff are very friendly and helpful.
16. februar 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.