Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... Vis mer
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... Vis mer
Selskapet har svart
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Superdry - Canterbury
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
24 Saint Margaret's Street, CT1 2TH, Canterbury, Storbritannia
- 01227 781336
4,9
Enestående
207 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really good service in store and prompt…
Really good service in store and prompt online delivery too. Lovely items and quality.
30. mai 2023
Svar fra Superdry - Canterbury
Hi Lisa,
Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Very quick and efficient service.
3. april 2023
I tried on the coat in store but really…
I tried on the coat in store but really wanted a brand new one so the lady helped me order one online and had it delivered to my home. She was very helpful.
I love the coat, the fit and the colour. I like that you can detach the hood too. I haven't worn it yet as I am saving it for my trip to New York in December! I know it will be perfect for the trip.
3. april 2023
Excellent customer service from a…sales assistant
Excellent customer service from a friendly and helpful assistant in the Canterbury branch. My dad and l we were looking for a specific item on your online shop and this guy helped us through the search and purchase.
26. mars 2023
Sizing
I'm 5'9. 75 kg. Ordered M. Fits very very slightly tight around the under arms with a t-shirt on
31. mars 2023
Popped into the Canterbury store over…
Popped into the Canterbury store over the weekend and the staff there were great in helping me to find the jacket I was looking for. Arranged for the jacket to be sent to me in the post (free delivery) too!
Received within few days, great service and another great jacket for me from Superdry!!! 5*
19. februar 2023
I am very grateful to the store…
I am very grateful to the store employees!
Professional, polite and always ready to help.
Excellent service, everything is focused on the consumer.
6. februar 2023
Return was easy and pain-free
4. februar 2023
Easy to use website
Easy to use website, lots of options for delivery. Staff at branch I picked up from absolutely amazing.
15. januar 2023
My delivery came on time and I was told…
My delivery came on time and I was told went to come and collect it and a good very good condition.
7. januar 2023
Good quality
11. januar 2023
Everything is good!
1. januar 2023
Easy to Navigate site and excellent Staff at Canterbury Store
Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer jacket and was told by a friend that jackets are usually on the smaller size and she was right. I am a L to XL at most retailers and this jacket only just fastened so that was why I didn't give 5 stars, I think the sizing needs to be reviewed.
21. desember 2022
Where is my order???
It would help if I actually received my items. I can't seem to contact you or the awful courier Evri. I will attempt to contact you after Christmas in the hope of actually recieving my £277 order.
Not happy at all.
22. desember 2022
I ordered a jacket from the website and…
I ordered a jacket from the website and opted to collect it from my local store in Canterbury. The order was dispatched immediately and arrived in store before the expected date. When I visited the Canterbury store to collect the jacket, the staff in there were, as they always are, welcoming, friendly, helpful and lovely to talk to. Thank you - a brilliant customer experience all round.
22. november 2022
Really speedy response to order
Really speedy response to order. Good communication with updates. Parcel (coat) delivered to the store as requested. Staff absolutely lovely and so helpful. Tried the coat on in store. Staff suggestion in case I needed to change the coat size. Beautiful store as always. Clean and organised. Thank you.
21. november 2022
Excellent service!
The size of the sweatshirt was not in store but the assistant ordered it to be delivered, postage free. Could not have been more helpful. Thank you.
11. november 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.