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Superdry - Bracknell Anmeldelser 

170
TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

Unit 16/18, The Avenue, The Lexicon, RG12 1BD Bracknell, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Cloths quality, material is outstanding. Designs and patterns are excellent. I love to buy cloths from Superdry. They are bit expensive however I mostly buy cloths during sales. SD provides very good... Vis mer

Vurdert til 5 av 5 stjerner

Been a customer of SD for years, growing old disgracefully. Pleased to see that quality has only improved over last decade while they kept their style and brand intact. Personnel is always amazing. T... Vis mer

Vurdert til 3 av 5 stjerner

Staff always seem to think you’re a thief, they are always prowling looking at you - perhaps that’s a good thing, but it’s unnerving. Took back an item to rebuy in the Black Friday sale (being honest... Vis mer

Vurdert til 5 av 5 stjerner

The shop was well stocked, helpful staff, good fitting rooms and the premises were big and audacious modern and clean.


Informasjon om virksomheten

  1. Klesbutikk
  2. Herreklesbutikk
  3. Butikk for yttertøy
  4. Streetwearbutikk
  5. Dameklesbutikk

Om Superdry - Bracknell

Skrevet av virksomheten

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Kontaktopplysninger

  • Unit 16/18, The Avenue, The Lexicon, RG12 1BD, Bracknell, Storbritannia

  • 01344 867095

4,4

Enestående

TrustScore 4.5 av 5

170 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(170)

13 612 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great Quality

Great store with a large selection, friendly staff and easy to refund/exchange items! Will definitely shop here more.

18. januar 2022
Vurdert til 2 av 5 stjerner

Ordered on line with an 10 discount

Ordered on line with an 10 discount, used side guide. The item arrived quickly but was massive. Tried to exchange in store. The assistant refunded my item and checked for a smaller size however said that she could not add the discount adding that superdry didn't do exchanges only refunds and repurchase. Left store disappointed, will look for similar item else where. Poor customer service.

17. januar 2022
Vurdert til 1 av 5 stjerner

Poor customer service

Ordered before Christmas as a present for my girlfriend. They promised me it would arrive before Christmas, it never did. Phoned the store every day until 5 days after Christmas. Asked when it arrived in store and was told the 21st December? Absolute joke customer service. No excuses Superdry, you have totally let yourselves down this time and I will not be shopping with you again.

31. desember 2021
Vurdert til 5 av 5 stjerner

Love the quality of superdry

Love the quality of superdry, jackets are warm and cozy. Had ordered from online, jacket was bit long from sleeves. Went to store for exchange but no any more left except to order online again unfortunately price was back originally not an offer anymore the lady on the shop was very helpful and tried to sort out. Thanks

5. desember 2021
Vurdert til 1 av 5 stjerner

The email confirm my parcel was arrived…

The email confirm my parcel was arrived in shop on 30th Nov 2021. Until today I didn't receive my parcel successfully. The shop in Bracknell Lexicon still reply us cannot find my jacket. The Sales person confirm will reply for us what happen that I go to the shop on 3rd Dec 2021. But he didn't call me back and we didn't get any responses until today.

5. desember 2021
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Svar fra Superdry - Bracknell

Hi Olivia, thanks for taking the time to give us your feedback. At Superdry, we want to do our best to create a positive experience. If you would like to speak to us about your experience, please reach out to us at 01344 867095. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service.
Thank you to Bal in Bracknell store who demonstrated great customer service in locating a puffer coat in the right size, which I was unable to find online.
She also did the same with a pair of cargo trousers.
Thank you Bal

25. november 2021
Vurdert til 5 av 5 stjerner

Great experience in store at Bracknell…

Great experience in store at Bracknell branch - fabulous shop assistance with advice resulted in ordering correct size although it wasn’t available at the time of purchase to try so it was more like a trial and error case or a case of ‘we will see’ but once collected and tried - it fitted perfectly - the coat is super comfy and feels substantial without being heavy, great pockets with separate zipped compartments, big detachable hood - love the colour of deep navy - makes change to black - one very happy customer - the staff has been very helpful and polite throughout the process, delivery within week to the store, trackable online - overall great service, great product and great shop experience - recommend and thank you!

19. november 2021
Vurdert til 4 av 5 stjerner

I love Superdry..

I love Superdry... both products and services. Never had a bad experience, all orders sent early or on time, and great products. Very happy to recommend to anyone and everyone..

12. november 2021
Vurdert til 1 av 5 stjerner

Shirt arrived dirty with stains all…

Shirt arrived dirty with stains all over it front and back. Clearly been warn and re sent out to me. Not checked before sending it out. Was a Father’s Day present and wasn’t able to give it.

22. juni 2021
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Svar fra Superdry - Bracknell

Hi,

We apologise that the quality of your recent purchase has left you feeling disappointed with our brand and products. We pride ourselves on retailing goods of the highest standards, which is why all garments purchased directly from us come with a 12-month guarantee along with proof of purchase.

Please remember that you can return any item purchased from our website in the last 12 months for inspection using our free Collect+ service, if you suspect that it has developed a manufacturing fault.

You can arrange a return through our returns portal – https://superdry.returns.international; however for further assistance please view the information on our help-centre:

https://www.superdry.com/help-centre/articles/401900000002273

We appreciate your feedback and thank you for taking the time to review us.

Kind regards,

Superdry Care

Vurdert til 3 av 5 stjerner

Very easy to order online

Very easy to order online.
Ordered Saturday night for collection on bank holiday Monday. Went to the store on Monday to be told they don’t receive any deliveries on a bank holiday, so my order won’t be ready until Tuesday. Wasted my time on a bank holiday.

8. mai 2021
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Svar fra Superdry - Bracknell

Hi,

We apologise for the issues you have experienced with your recent order.

We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.

We appreciate your feedback and would like to thank you for taking the time to review us.

Kind Regards,

Superdry Care.

Dette er Trustpilot

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