I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Vis mer
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Vis mer
Informasjon om virksomheten
Om Superdry - Basingstoke
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
13-15 Paddington House, RG21 7LJ, Basingstoke, Storbritannia
- 01256 843580
4,8
Enestående
185 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Superdry - Basingstoke
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Shop assistants always ask if ok and…
Shop assistants always ask if ok and need help, the assistants are always really nice there.
20. mai 2024
Easy to find what I wanted to buy
Easy to find what I wanted to buy. Lots of choice and range of sizes
17. mai 2024
Svar fra Superdry - Basingstoke
Hello,
Thank you for taking the time to leave a review about our Basingstoke store.
We endeavour to give our customers a really positive experience, so we're really happy to to read your kind comments.
Thanks again for the valuable review and for shopping with us. We really appreciate it.
Superdry Team
Svar fra Superdry - Basingstoke
Hello,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so it's really good to hear that you're happy with your store visit.
Thank you for shopping with us, we hope to see you again soon!
Superdry Team
Fantastic Basingstoke staff
I ordered the clothes online for my wife, but was concerned that they would not be delivered to store before my holiday. I rang Basingstoke store who said both were in stock and would reserve them for me if the delivery was not there by lunchtime. Fantastic customer service from them.
25. april 2024
Purchased on 20th April - Still not received the goods!!!
Purchased on 20th April, 11 days later and still not received my goods. Customer services elusive and unable to help!!! Wont buy from them again!!
22. april 2024
Svar fra Superdry - Basingstoke
Hi Doug,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Blue light discount offered without…
Blue light discount offered without question. Server happy and helpful
16. april 2024
Excellent banter with the staff.
6. april 2024
Friendly staff
2. april 2024
Great service staff were helpfull in…
Great service staff were helpfull in assisting with me with what i looking for cargo pants jumper.thankyou.
20. februar 2024
Very happy with my purchase
Very happy with my purchase. The online service is great. If you have a problem customer service are very helpful. The Basingstoke shop is also great.Excellent customs service.
8. februar 2024
Helpful and friendly service
11. februar 2024
Superdry are always good on quality,if…
Superdry are always good on quality,if looked after properly there clothes winter coats reefer jackets, mens underwear jeans are top quality.
I would truly buy Superdry and the staff were lovely
30. januar 2024
Easy to order online and collect from store
Easy to order online, payment and order processed quickly, always kept up to date with dispatch and arrivals of product. Easy to collect from store. Product itself top quality, and nice and warm. As always , always impressed with superdry
10. januar 2024
Two different size shoes
I ordered a pair of flip flops, left in my size (L) and the right came in a (M) , had to return, then when I went to return I didn’t receive a receipt or proof of refund . Disappointing because I love Superdry.
8. januar 2024
Fast delivery to store
Fast delivery to store, easy returns and great product at a very reasonable (sale) price. Very good customer service from store personnel - even though they weren’t marketing the sale due to this being an internet shopping purchase
8. januar 2024
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