I have ordered a jacket which was delivered two weeks later on 07/01/2026. Fitting was not that great so I wanted to return and went to store on lakeside on 10/01/2026 to return but find out store is... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Collected in store. I had ordered the wrong size so the staff member re-ordered for me to have delivered to my home address. She was so helpful. Love my coat and even better for a great price in Bla... Vis mer
The customer service I received from the Superdry store in Basildon, Essex (Eastgate shopping centre) was outstanding, I was afforded detailed attention to attend to my needs and left the store very s... Vis mer
Person serving me she said she could do order on line and instantly, it would take less than 5 min , and did every thing next thing package 📦 was delivered at my house ,exilont service superdry. Tha... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Superdry - Basildon
Skrevet av virksomheten
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktopplysninger
Unit 44 1 Eastgate Centre, SS14 1EB, Basildon, Storbritannia
- 01268 520073
4,2
Bra
121 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Well done
Just ordered online and two days later my order was ready for collection & could track the order all the way through
15. januar 2024
Very pleasant and helpful
21. januar 2024
Was made welcome very helpful when i…
Was made welcome very helpful when i couldn't find an item will shop there again
11. januar 2024
No fuss no delay in collecting from…
No fuss no delay in collecting from Super dry staff, very friendly.
Quick delivery and timely updates on dispatch
2. januar 2024
The delivery time was quick did not…
The delivery time was quick did not expect it.There was communication about the tracking of the order
29. desember 2023
Easy and All Good
Really easy to pick up from location, staff friendly and helpful, would definitely use this method again.
19. desember 2023
Friendly staff
The sales personnel who helped me was really nice and willing to help me check out what I wanted
18. desember 2023
Ordered coats to pick up from store but…
Ordered coats to pick up from store but didn’t like the colour so they ordered another colour for me, super easy and had delivered home instead. Great service and love my new warm coat.
27. november 2023
Product and price very good
5. desember 2023
Great service great staff really helpful
22. november 2023
Speedy delivery to store
28. september 2023
Staff was available when I needed them
Staff was available when I needed them. My store delivery was retrieved for me quickly. I was asked if there was anything else I wanted help with.
27. august 2023
Very satisfied with my order
Very satisfied with my order. Staff was very helpful. Thanks
1. juli 2023
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Helpful staff
Very helpful staff, who went out of their way to help me and order garments that didn’t have in store. All without a delivery fee.
4. juni 2023
Svar fra Superdry - Basildon
Hi Jason,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Great service quick delivery
22. mars 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.