Supercard Black Anmeldelser 

795
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying th... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing. 1. Suddenly card stop working for redemption. 2. Discount % going down rapidl... Vis mer

Vurdert til 4 av 5 stjerner

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringin... Vis mer

Vurdert til 4 av 5 stjerner

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks. Customer service are always there for you and are always looking to improve their serv... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Media- og markedsføringsbyrå

Opplysningene stammer fra ulike eksterne kilder

Supercard is a brand new type of membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms... the lifestyle you deserve has never been so affordable.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

795 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(795)

3 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Works as advertised

Works as advertised. Used my membership to purchase a discount gift card at a retailer. Received gift card within a few minutes. Happy with the variety of outlets offered. One suggestion would be to improve the iPhone app as it looks and feels outdated. Website works well.

17. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Supercard membership

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks.

Customer service are always there for you and are always looking to improve their services and really care about you as their customers. I have been a member now for four months and am really enjoying the discounts and savings. I am looking forward to staying at the Marriott Hotel in York next month courtesy free from the Supercard team. It's absolutely amazing. I'd recommend anyone to sign up. You won't be disappointed.

30. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hey Rhian,

Thank you so much for your fantastic feedback. It’s great to hear so many of our customers are finding Supercard so valuable and that our customer service has been so useful for you.

Have a great day!

Thanks,

Sophia B

Vurdert til 5 av 5 stjerner

I just started using my card and…

I just started using my card and enjoying it
Thanks

25. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello Ayesha,

Thank you for leaving us such a great review. Our team are happy to hear you are enjoying Supercard Black!

Many thanks,

Anne W

Vurdert til 2 av 5 stjerner

Mixed feelings for this company

Mixed feelings for this company. They mananged to get my elderly mother to take out a card which she didn't need and will never use as she is housebound and suffers with dementia. It took a while to get trhrough to them on the phone but in the end I did get to talk to a woman who was understanding and could see thst the card hadn't been activated or used. When I expalined the situation she said that they would make a full refund which they did and the money came through promptly. However my mother is registered with the TPS so they should never of contacted her in the first place.

27. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello Nelle
Thank you for your feedback.
We are glad that your query was dealt with promptly by our customer service team and you have received a refund. We have implemented some additional changes, based on your feedback. Your mother is on our do not contact list she will not receive further communication from us.
Should you have any further questions, please do not hesitate to contact us our email address is hello@mysupercard.co.uk
Kind regards
Jack M

Vurdert til 1 av 5 stjerner

AVOID TERRIBLE SALES TACTICS

AVOID Cold Called saying that during the cost of living crisis we need more money ! The call from this company was trying to give me a discount card for the postage price of £2.99 - no mention of the £100’s of go to fees if you didn’t cancel . I said it’s a scam . Call agent then put me onto her supervisor who was very insistent and argumentative that it wasn’t a scam and assured me that you could cancel at any time , you will be given a number and an e mail address . I read the reviews on here to her and challenged her as to why they fees have not been mentioned . Nothing was mentioned until I said it ! I know from a professional capacity it’s not that easy once they have your credit card details . Cancelling will be very hard and stressful !!! My offer of sending the cash for the postage was rejected - of course it was , they wont have my credit card then ! I know this is a genuine card but their sales tactics are a complete shambles you 100% should be told the fees at the start of the call for the card before any discounts ! The supervisor proceeded to say that she will listen to the call back and if the agent had not her job properly she will be sacked - doesn’t matter that she’s a single mother she will still be sacked - such a professional company AVOID

25. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello Carol
Thank you for your feedback and we are sorry to hear you feel this way.
We have received your details you shared, and our concierge team are keen to speak to you so we can investigate this further and work together for a resolution. We have implemented some additional training and changes, based on your feedback, with how our sales team to respond to your queries.
Should you have any further questions, please do not hesitate to contact us our email address is hello@mysupercard.co.uk.
We look forward to speaking to you soon.
Kind regards,
Jack M

Vurdert til 4 av 5 stjerner

Great customer service and value for money

Really helpful in arranging my return flights to Iceland. Customer services team were very helpful and friendly. There was slight hiccup with membership but that was promptly resolved.

19. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello Serah,

Thank you for wonderful review. We are glad the membership issue was sorted. Please reach out if you need anything else from us!

Many thanks,

Sophia B

Vurdert til 5 av 5 stjerner

I have enjoyed the accommodation and…

I have enjoyed the accommodation and flights I get every year.

23. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello Janos,

Our team are really pleased you are enjoying the many perks of owning a Supercard Black membership!

Have a great day.

Thanks,

Jason O

Vurdert til 1 av 5 stjerner

Cold calling

Cold calling - from a Bolton Number, but stated they were in London- didn't like me questioning - stated they were calling from smartsavingsuk and i could get a Supercard Black for £2.99 - however on looking on website it is a £299.99 charge annually. I apparently i'm eligible and they would give a a £40.00 payment off my gas/electric bill. As i live in a high cost area, and this is to help with cost of living. I asked if this was a gov scheme, and he got shirty with me, and just wanted me to make a payment.
They wanted me to give all my card details over the phone, i refused and they sent me an email to make a payment. I put the phone down, as it was a different company and they were pushing for money.
It sounded like this person was putting on a posh accent, and they whole thing screamed scam. I've never heard of this company before

24. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello GMurphy
Thank you for your feedback and we are sorry to hear you feel this way.
We have requested for you to share your details, if you could please kindly confirm via Trustpilot or via email your, postcode and membership ID (if you have it available).
However, we would really appreciate it if you would reach out to us as we have implemented some additional training and changes, based on your feedback, with our sales team.
Our email address is hello@mysupercard.co.uk.
Kind regards,
Sophia B

Vurdert til 5 av 5 stjerner

Supercard! Super Team! Superb!

Supercard are a great team, always friendly and helpful but more importantly solve any problems or queries really quickly.
The whole discount card and travel perks are easy to use and offer fabulous value for money.
Everyone should be a member, it’s Win Win every time.

24. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hey Joanne,

Thanks for leaving us your valuable feedback. It’s great you’re enjoying the many perks of Supercard Black and you’ve found our team helpful.

We hope you had a lovely stay in the hotel our concierge team booked for you earlier this month!

Many thanks,

Jack M

Vurdert til 5 av 5 stjerner

I got this card free from my broadband…

I got this card free from my broadband provider and I have used it a couple of times for a discount. It would be better if you could get a discount code without buying a gift card and if the discounts were a little more as they are quite small.

23. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hi Karen,

Thanks for leaving us your valuable feedback. I’ll make sure this gets passed on to our products team. We are so pleased so many of our customers are making good use of the discounts offered with your Supercard Black membership.

Many thanks,

Caitlyn G

Vurdert til 1 av 5 stjerner

Be Cautious and do your homework before signing up.

The sales team on my 'cold' call were so cagey. First told me you can use online, then it cant when I challenged it based on another review on TP. Price given was £1.99 to have the card delivered. Next man then said it was £199 a year. clever play on words to get you to give you the bank card details.

Doesn't fill you with confidence when one person says one thing and someone else says something different. Reviews show small discounts with little benefits, which I mentioned on our call. Tried to re-direct me away from Trustpilot and onto their own website... which in itself shows they have no confidence in their brand or selling ability. I have declined their offer and wouldn't share my card details with a cold caller.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello Suzanne
Thank you for your feedback and we are sorry to hear you feel this way.
We have implemented some additional training and changes, based on your feedback, with our sales team and would really appreciate it if you would reach out to us so we can discuss this with you, investigate further and action accordingly.
We have requested for you to share your details, if you could please kindly confirm via Trustpilot or via email your, postcode and membership ID (if you have it available).
Our email address is hello@mysupercard.co.uk.
Kind regards,
Jason O

Vurdert til 5 av 5 stjerner

I got Supercard from my internet…

I got Supercard from my internet provider. I use it frequently to avail discounts on gift card and everyday purchases. Very easy to use. Highly recommend! Just need to remember to use it.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hey Amit,

Thank you for leaving such a positive review! It’s great to hear our customers are finding Supercard easy to use and so valuable.

Many thanks

Caitlyn G

Vurdert til 5 av 5 stjerner

Every little bit helps

It ain't a huge discount but every little helps, would be better if you could Just activate discount without having to buy a e-gift. Having a physical card that you can scan to get the same discount.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello,

Thank you for your feedback. I will pass this onto our products review team now. It’s great that you are still using the valuable discounts that come with Supercard Black.

Have a lovely day!

Many thanks,

Sophia B

Vurdert til 4 av 5 stjerner

Easy to use, was hoping for larger discounts!

Very easy to buy gift cards at a discount. The e-gift cards get sent through by email and you can save them on your phone to use in store. Discounts for the main supermarkets are around 2.5-3.5% - I was hoping for larger discounts. Some of the supermarket discounts are only valid in-store (eg Sainsburys, Tescos). Discounts for coffee and restaurants chains are larger, around 8.5% to 10.5%.

19. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello,

Thank you for your fantastic feedback. I will make sure this is sent over to the products team so they can take this review onboard.

Many thanks,

Jason O

Vurdert til 5 av 5 stjerner

SuperCard Is A True Life Changer And Life Saver.

My SuperConcierge Sarah Brown was so super amazing and very helpful. She delivered for me in a timely manner as well. I am very grateful for Super Card as it is a life saver.

16. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hey Anastasia,

It’s great that you are enjoying Supercard Black so much and found our concierge team so helpful!

Hope you have a great day.

Many thanks,

Sophia B

Vurdert til 3 av 5 stjerner

Overall Supercard is alright, however..

Overall Supercard is alright, however the discounts seem to be just marginally worse then most other discount perk companies apps etc, like many people, my friend's work has given him free access to a perks gift card scheme and more than 9 times out of 10 his discounts seem to be better than mine. What I'm trying to say is Supercard is okay but at the end of the day it is a paid service that has worse discounts than (from my experience) free perk schemes work places. Supercard need to up there discounts.

16. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Supercard Black

Svar fra Supercard Black

Hello,

Thank you for providing us with your valuable feedback. Our team at Supercard are constantly trying to improve the discounts we offer to our customers, so I will pass this review onto our products team.

Many thanks,

Caitlyn G

Vurdert til 5 av 5 stjerner

Great way to get discounts

I got Supercard from my internet provider. I use it frequently to avail discounts on gift card and everyday purchases. Very easy to use. Highly recommend!

23. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Saving where ever we can!

We are enjoying benefiting from discounts on supermarket and clothing stores. We are hoping that more supermarkets will be added which will be super amazing!

9. oktober 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv