Very disappointing experience. I returned my hat, and five weeks later, I still have not received my refund. They responded once, saying it was in the queue, but have since ignored my emails. My frien... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
In June I ordered a hat from Sunday Afternoons. I needed to return it because of fit and followed the directions provided. However I have never received credit for my return. I reached out several... Vis mer
Very disappointed. Placed an online on their website to be shipped to Australia. It said my credit card didn’t go through and to contact my bank. Received a text from my bank said fraudulent activitie... Vis mer
This company is a scam. I purchased a waterproof hat, but the material wasn't actually waterproof. I requested their "lifetime guarantee" and after a lengthy back-and-forth process, they offered to... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
716 S Pacific Highway, 97540, Talent
- 888-874-2642
- hats@sundayafternoons.com
- www.sundayafternoons.com
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They do not refund
Very disappointing experience. I returned my hat, and five weeks later, I still have not received my refund. They responded once, saying it was in the queue, but have since ignored my emails. My friend is experiencing the same issue. The company confirmed receiving both returns, and tracking proves delivery. Unacceptable customer service. Buyer beware!
These products are overpriced and poor…
These products are overpriced and poor quality. After just days or weeks they go bad, and you end up throwing them away despite how much you paid
They do not reimburse you for returns…
They do not reimburse you for returns and they do not answer emails.
Keep a good distance!!!
Product broke at 1 month & they would not stand behind it
I purchased two hats and the toggle for the chin strap chipped and broke on one of them after I'd had it a month. When I contacted the company, they informed that as a "one time courtesy" they would mail me a replacement part. The tone was as though they were doing me a HUGE one time favor.
They claim to offer a lifetime guarantee and state, "We stand behind our hats for as long as you stand under them. Materials and workmanship are guaranteed for life", yet they give me grief after their product was defective at the one month mark?
I won't purchase from them again.
Slowest deliveries ever
Slowest deliveries ever! Two weeks after my order and still waiting for the hats to arrive. They say that delivery is 5-8 business days, so beware of holidays and weekends.
Lifetime Guarantee? More like Lifetime Lie!
This company is a scam. I purchased a waterproof hat, but the material wasn't actually waterproof. I requested their "lifetime guarantee" and after a lengthy back-and-forth process, they offered to send me a new one for free. However, they demanded a huge shipping fee! This is ridiculous and clearly a scam! Instead of refunding me or accepting a return, they tried to sell me another product! Yes, they offered it for free, but the exorbitant shipping fee was nearly the price of the original hat! They are one of the worst companies I've encountered. Avoid them and buy from reputable brands. Do NOT TRUST their lifetime guarantee.
Company Does Not Honor Expedited Shipping Timeline
I paid an extra $26 for 1-2 day shipping and the company used fuzzy math to stretch shipping time to 3 days. I went on vacation without the hat.
No return refund with proof of delivery...
Returned a hat (too small) and I have proof of delivery for the return dated 7/8/24. No refund has been paid and it's 9/5/24. The so-called customer service phone line cuts me off after waiting in line.
Shall never buy from this company again. Feels like a fraud with the company wearing the customer down and aiming to keep the refund cash.
The customer service number on their…
The customer service number on their website, my order receipt, does not work without an extension being entered. No extension is given, anywhere! I've emailed and have not received a response. I went to, LIVE CHAT and it wasn't live, it was an automated response to go the website for help. I getting ticked off trying to make a return!
Fine hats, atrocious customer service
I've bought Sunday Afternoons hats on many occasions, but in no circumstance should people buy directly from Sunday Afternoons.
If anything goes wrong with the shipment (i.e., it gets lost), they will not help you at all. Every other seller in this day and age will refund/reship without question, but not these guys. Instead, they'll just argue with you and waste your time. Go through a reseller instead.
Highly recommend these beautiful masks!
Love our masks, not only are they beautiful but I feel like I can breathe in it with my silicone mouth guard so it doesn't suck in my mouth when I breath heavily. I wore mine to the Women's March and we climbed a hill that is like climbing 12 floors. I was heavily breathing and never felt too hot in the mask. I also received countless compliments on it throughout the day. Highly recommend!
I love Sunday Afternoon caps
I love Sunday Afternoon caps! They are so well made! I can wash mine, which is important after gardening. The ventilation is fantastic! Best hats!
My one year old grandson wears his hat…
My one year old grandson wears his hat in windy San Francisco without the chin strap . It stays on. He doesn’t react in an irritated way to it as he does with other hats. It provides substantial shade! I am very pleased!
I have 4 Sunday Afternoons hats
I have 4 Sunday Afternoons hats, I love them and wear them whenever I expect to spend much time outdoors. The last one is beautiful but I do wish it had been available in a tan, hope to be able to keep the white clean.
Love the products and customer service.
Totally worth the $$
Amazing hat!!! I cannot believe how much cooler (temperature, not the appearance) I felt running under the Tucson summer sun. I highly recommend this hat for summer endurance activities.
They fixed my mistake
My order somehow got messed up- it looks like I may have typed my zip code into the address line, and my order ended up going to some random person in a different state. Once I let Sunday Afternoons know about the issue, they quickly got a new hat to my correct address. And the new hat is great, like all of the others that I’ve bought from them over the years.
Excellent quality!
Great quality. Just as described. First time customer. I ordered 3 hats and love them all.
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