We had a wonderful holiday in Portugal booked with Sunhat. The website had detailed descriptions and plenty of photos which helped us pick a gorgeous villa with an amazing pool and outdoor space. Book... Vis mer
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A* from booking to airport drop off! Beautiful villa, immaculate, everything provided for exactly as described, fantastic location, safe and private. Brilliant airport transfers arranged for us and... Vis mer
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Would highly recommend sunhat villas, the ones we stayed in, the 4 brothers apartments in olhos de agua in Portugal were comfortable, bright, spacious, very clean, near everything with lovely pool.... Vis mer
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First time booking through this company. Will definitely use again. Every email/text i sent was responded to very quickly. Everything explained/ confirmations sent through. Couldnt recommend more - fa... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Luxury holiday villas in the Algarve, Tuscany, Balearics, Croatia and Barbados. Lowest rates Guaranteed. We have intimate knowledge of all of our hand-picked luxury villas, apartments and townhouses.
Kontaktopplysninger
103 Newport, LN1 3EE, Lincoln, Storbritannia
- 01522 889450
- reservations@sun-hat.com
- www.sun-hat-villas.com
4,9
Enestående
269 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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A really pleasant stay with great…
A really pleasant stay with great customer service from Sun-hat villas & resorts
We would definitely book again
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sun-hat Villas & Resorts
We love hearing that you would book with us again Michael and it will make the team's day to hear that you loved the service they provided. Thanks for taking the time to write a review too. It's very much appreciated.
Thank you!
We have just returned from a wonderful family holiday in Portugal and I cannot recommend Sun Hat Villas highly enough.
From the moment we booked, the service was exceptional. We received a 10% discount on our initial booking, which was a lovely start, but it was the level of communication and support throughout that really stood out. Every query was answered promptly, clearly and professionally, making the entire process completely stress-free.
One of the standout features was the Sun Hat Villas app, which was incredibly useful during our stay. It was packed with recommendations for local beaches, restaurants, bars, attractions, family-friendly activities and nearby amenities. It felt like having a local guide in your pocket and helped us make the most of every day.
The villa itself exceeded our expectations. It was spotless, secure, well-maintained and perfectly suited to families. The air conditioning was excellent (a must in the Portuguese heat!), and the location could not have been better. Everything we needed was within easy reach, yet the villa still felt private and peaceful.
What impressed us most was the attention to detail and the genuine care shown by the Sun Hat Villas team from beginning to end. Booking a family holiday can sometimes feel daunting, but they made the entire experience effortless.
We wouldn’t hesitate to book with Sun Hat Villas again and will happily recommend them to family and friends. Thank you for helping us create such wonderful memories. See you next year!
8. juni 2026
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Svar fra Sun-hat Villas & Resorts
Thank you for such a thoughtful review Aisleen. We're delighted to hear that your family holiday was everything you hoped it would be and that our team could make the planning and booking process feel so straightforward from beginning to end (it takes a lot of the stress of planning away doesn't it?).
It's wonderful to know that both the villa and our app helped you make the most of your time in the Algarve. We work hard to ensure our guests have everything they need before they arrive and throughout their stay, so it's incredibly rewarding to hear that those efforts made a difference.
Finally, the whole team is delighted that you would recommend Sun-hat Villas & Resorts and we look forward to welcoming you and your family back next year for another memorable stay.
Sun-hat Villas & Resorts were fabulous from start to finish with our booking and holiday
Sun-hat Villas & Resorts were a fabulous company to book with and made everything easy from start to finish of our holiday.
We stayed in a 2 bedroom villa at Four Seasons Fairways in Quinta do Lago which was lovely. The accommodation was spacious, clean and had a lovely outside area and own pool. Fairways is a fabulous resort with great amenities and a lovely restaurant and bar with extremely friendly staff.
I would highly recommend booking with Sun-hat.
7. juni 2026
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Svar fra Sun-hat Villas & Resorts
Hi Susan,
Thank you for taking the time to leave us such a lovely review. It's fantastic to hear you had such a great stay at Four Seasons Fairways (one of our guests' favourite resorts) and that everything from the booking process to your time in resort was so straightforward.
Your recommendation means a great deal to the whole team, and we hope to help you plan another Algarve escape in the near future.
We had an amazing holiday in an amazing…
We had an amazing holiday in an amazing villa .
6. juni 2026
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Svar fra Sun-hat Villas & Resorts
This is so amazing to hear Clare, Casa Colina do Mar has such amazing views over the fairways too. The whole team appreciate you taking the time to give us a 5 star review and we look forward to helping you plan your next escape.
Excellent
Excellent Villa , excellent company to use . Overall can’t fault the stay at all. Had a fabulous time . Would book again !
6. juni 2026
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Svar fra Sun-hat Villas & Resorts
We're delighted that you had such a wonderful stay in Villa Danoli in Vale do Lobo, such a great location isn't it? We can't wait to help you book your next villa escape and thanks so much for taking the time to write a 5 star review, it's very much appreciated by the whole team.
Fabulous Holiday
Just returned from a 14 night stay in Carvoeiro, The Algarve. The villa Casa Patricia was really clean, very spacious, modern, well equipped and situated in an ideal location. We had a fabulous holiday and wouldn't hesitate to recommend Sun hat Villas & Resorts.
28. mai 2026
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Svar fra Sun-hat Villas & Resorts
Thank you for your wonderful review. We are delighted that Casa Patricia exceeded your expectations and provided the perfect setting for your two-week escape to the Algarve. It's especially rewarding to know that the villa's contemporary design, generous space, thoughtful amenities and superb location all contributed to such an enjoyable stay.
Thank you also for choosing Sun-hat Villas & Resorts and for your kind recommendation. It was a pleasure to be part of your holiday, and we look forward to welcoming you back for another exceptional stay in the future.
Give Sun-hat villas a go
From start to finish Sun-Hat were great - booking operatives pleasantly polite, efficient and switched on, rep on ground was good, the app is very useful and all around decent experience - definitely use again. Details of apartments very accurate.
29. mai 2026
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Svar fra Sun-hat Villas & Resorts
Thank you for your wonderful review.
We're delighted to hear that every aspect of your holiday experience met your expectations, from the professionalism of our reservations team to the support of our resort representative and the convenience of the Sun-Hat app.
Providing a seamless and enjoyable journey from the moment you book until you return home is at the heart of what we do, so it's especially rewarding to know that our service and property descriptions helped make your stay exactly as anticipated.
Thank you for placing your trust in Sun-Hat Villas. We look forward to welcoming you back and helping you discover another exceptional villa escape in the sunshine.
Warm regards,
The Sun-Hat Villas Team
We have booked several villas with Sun…
We have booked several villas with Sun Hat. The reason we keep coming back is because the friendliness of the team is consistently amazing. The knowledge they have of the villas and the surrounding area is beyond belief. They always do what they say they are going to do when they say they are going to do it
30. mai 2026
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Svar fra Sun-hat Villas & Resorts
Thank you so much for your lovely review.
Reading comments like yours really does mean the world to us. The fact that you've chosen to book with Sun-Hat Villas several times is the biggest compliment we could receive.
We're delighted that our team's friendliness, local knowledge and commitment to doing exactly what we promise have kept you coming back. We genuinely love helping guests find the right villa and make the most of their time away, so it's wonderful to hear that this has made a difference to your holidays.
Thank you again for your continued trust and loyalty. We can't wait to help you plan your next villa escape and welcome you back for many more sunshine-filled holidays.
Best wishes,
The Sun-Hat Villas Team
Sun Hat are very helpful and professional
We have booked in the Algarve with several companies in previous years with generally good experience but Sun -Hat are the most helpful and responsive that we have dealt with. We booked Villa Zara in Val do Lobo and it was excellent with amazing sea views and very comfortable accommodation.
30. mai 2026
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Svar fra Sun-hat Villas & Resorts
Villa Zara is so gorgeous isn't it! That view across the fairways to the ocean is just incredible - puts you in an amazing mood all day.
Thank you so much for taking the time to write this 5 star feedback, we're all delighted that you found us to be helpful and responsive as that is definitely our aim. We look forward to helping you again, Kind regards, The Sun-hat Team.
We had a very good experience with…
We had a very good experience with Sun-hat Villas when we stayed at the Praia Vista apartment (A30C) near Dunas Douradas. We encountered a serious problem with the AC and the apartment resembled a sweat box. Clearly the AC was not working and the local representative, Chris, kindly moved us to another apartment with adequate AC.
Sun-hat approached the owners, Laura & James, to ask them to fix it but they declined. TBH, they are a disgrace so we had no alternative but to move or just go home. It seems the AC system in the block, including Praia Vista is completely broken. We were reliably informed when we arrived that the entire AC system needs replacing, and not just a fix, so the owners would have known this but still took our booking. So if you are planning on staying at Praia Vista over the coming months, I suggest you get assurances that the AC is replaced and full working or find another place to stay. This situation has ruined our holiday, I hope you don’t encounter the same issues.
The apartment is tired and there are several other problems with the apartment, electric switches not working, leaking sinks and whilst cosmetically it look appealing, the owners need to reinvest. The owners, realising we wanted to move, offered us a possible discount on our next holiday at Praia Vista. The sheer audacity of their comment demonstrates their arrogance and the chances of revisiting Praia Vista are non-existent. They have lost a valuable customer.
The only good thing about this post is that Sun-hat delivered. The representative listened, understood and handled our complaint very well. We now just simply wish to enjoy, what remains of our holiday, a comfortable and relaxing stay but wish to inform future residents of the issues they face.
I appreciate that the air conditioning system was not repairable but we were told that the apartment had not been occupied since 11 May when it was much cooler. I also think that air conditioning should be tested before occupancy to make sure it is running efficiently. This clearly was not the case and we spent five sleepless nights in stifling conditions. We were both exhausted and unhappy.
We were indeed moved to another very similar apartment but this involved packing suitcases again and transporting luggage and all our refrigerated items and food to another property.
The whole issue totally ruined our holiday.
I appreciate that Sunhat were very helpful and sympathetic but that did not help our immediate situation.
We really thought we had found our long term holiday property but this is not now the case.
27. mai 2026
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Svar fra Sun-hat Villas & Resorts
Thank you for taking the time to share your feedback.
We are genuinely sorry that your stay at Praia Vista Apartment A30C did not meet your expectations, particularly regarding the air conditioning issues you experienced. We fully appreciate how important a comfortable environment is during a holiday, especially during the warmer months, and we understand the frustration and disappointment this situation caused.
As soon as the issue was reported, our local representative, Chris, worked to find a suitable alternative solution and arranged for your relocation to another property where the air conditioning was operating correctly. We are pleased that you felt supported by the Sun-hat team and that Chris was able to assist you promptly and professionally.
Regarding the air conditioning system at Praia Vista, we take all maintenance concerns seriously and communicate reported issues to property owners immediately. Unfortunately, the owners weren't able to fix the air conditioning as quickly as they would have liked due to a lack of parts. This has now been addressed and a new system is being installed this week.
We also note your comments regarding the condition of the apartment and the additional maintenance items you encountered.
Your feedback has been shared with the property owners for their review and consideration.
We sincerely apologise for the disruption to your holiday and appreciate you recognising the efforts of our local team. Guest satisfaction remains our priority, and we are grateful that we were able to arrange alternative accommodation so you could continue to enjoy the remainder of your stay.
Thank you again for your feedback, and we wish you all the best for the rest of your holiday.
Great company to deal with very…
Great company to deal with very friendly and efficient this is our third time booking with them and we will be booking again.
17. mai 2026
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Svar fra Sun-hat Villas & Resorts
Thanks Mr Colbeck, how wonderful that you have enjoyed a third holiday with us and thank you so much for taking the time to leave a review. We really appreciate the time taken to do this and can't wait to help you with your next villa holiday. Kind regards,
Villa Do Cerro
We stayed at the Villa Do Cerro in Carvoeiro, Portugal for 5 nights and WHAT A HOLIDAY. The Villa was absolutely beautiful. It was clean and had everything we needed for an amazing stay away. Naomi helped us throughout the entire booking process and was AMAZING. Every question and query I had was answered in record time. Could not fault the service or the stay. Will 100% consider booking again with sun hat.
14. mai 2026
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Svar fra Sun-hat Villas & Resorts
Thank you so much for your kind review Maisie. We are delighted to hear that you had such a fantastic stay at Villa Do Cerro and that the villa exceeded your expectations. It's great to know that you found the property beautiful, well-equipped, and perfectly prepared for your holiday.
Naomi will be especially pleased to read your kind comments. Providing attentive, responsive service throughout the booking process is something we take great pride in, and we're thrilled that she was able to make your experience so seamless.
We truly appreciate the time taken to leave a review and look forward to helping you plan another memorable getaway in the future.
I requested a surprise welcome pack…
I requested a surprise welcome pack for my son and his girlfriend on their arrival at their villa . I spoke to a lovely lady called Naomi Belsham , who went out of her way to help me fulfill my request . I was also kept up to date via emails . Outstanding !! Thank you again 😁
15. mai 2026
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Svar fra Sun-hat Villas & Resorts
Everyone on the team thought what a wonderfully kind thing this was for you to do for your son and his girlfriend and Naomi was delighted to be able to help you organise your surprise. Have a great day :-)
Sun-hat Villas are first class
Sun-hat Villas are first class, all the way through from helping you look at options for your break, to preparing to go, and once you are at your resort checking in to see that everything is going well. The team are extremely friendly and very helpful, and I have booked with them multiple times because I trust them and find them to be very efficient.
16. mai 2026
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Svar fra Sun-hat Villas & Resorts
You've made our day Mrs Sinclair. The team are so passionate about delivering great service and it's so nice that you recognised this and took the time to write this review. We can't wait to help you book your next escape. Thanks again!
10 fabulous days in VDL
We had 10 fabulous days at Villa Marchesa in Vale do Lobo. I cannot recommend it highly enough. Beautifully and stylishly decorated. Everyone was catered for and was so spacious that no one felt on top of each other.
6. mai 2026
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Svar fra Sun-hat Villas & Resorts
Villa Marchesa in Vale do Lobo is one of my favourites too, that amazing outdoor kitchen - perfect for a long lazy lunch.
I'll be sure to pass your lovely comments on to the owner too as it will make her day to hear that you loved the decoration. Thanks for taking the time to write this review, it's very much appreciated.
Excellent villa rental agency
Excellent villa rental agency. Personal and responsive service. We now always go with Sunhat for Algarve rentals. Definite 5 star.
16. mai 2026
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Svar fra Sun-hat Villas & Resorts
So kind of you to leave such an eloquent 5 star review Mr Dodd, we love being able to help you with your holidays and truly appreciate you taking the time to write a review, it really means a lot to the Sun-hat team. We look forward to speaking to you soon.
Great company to book with
Great company to book with. Villa was excellent and if anything better than expected. The booking process was easy, resort staff great. Would definitely use again and recommend.
24. april 2026
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Svar fra Sun-hat Villas & Resorts
We love that we were able to exceed your expectations Katy and are so happy that you would recommend us to others - that's so important to us here at Sun-hat. Thanks for taking the time to write a review, its very much appreciated.
Great communication from Sun hat
Great communication from Sun hat, did exactly what it said on the tin.
Would recommend.
1. mai 2026
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Svar fra Sun-hat Villas & Resorts
That should be our new slogan Mr White! We're delighted that you were happy with our communication, it's so important when you're going away to have full confidence in the company you're booking with. Thanks for taking the time to write a review, our team really appreciate it.
Naomi the superstar!
So far, we have had nothing short of a fantastic experience booking our first self catering villa through sun hat villas with our baby and can already see us using them on a regular basis! From the main details of keeping us informed with check in details all the way to recommending local Pilates studios, Naomi has been absolutely brilliant 10/10 and can’t wait for the holiday! X
29. april 2026
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Svar fra Sun-hat Villas & Resorts
We totally agree, she is a superstar isn't she. I've shown her your review and she's absolutely delighted that you took the time to write about her. We hope you have a fantastic time with your baby and hopefully enjoy a little relaxation at Pilates too!
Excellent communication
Communication is excellent and all information provided is brilliant.
20. april 2026
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Svar fra Sun-hat Villas & Resorts
We're delighted that you were able to give us a 5 star review Mrs Hilley and are so happy that you thought our communications was excellent. Thanks once again.
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