Stubborn Mule Travel Anmeldelser 

72
•
TrustScore 5 av 5

4,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

We have had 2 family summer vacations organised through Stubborn Mule now. Costa Rica and Indonesia. We have had really amazing experiences on both holidays and are currently looking at planning nex... Vis mer

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Vurdert til 5 av 5 stjerner

Highly recommend this travel agent. We (family with young adults and teenager) planned and booked a tour of Costa Rica with Stubborn Mule. It was excellent and we found the local Tierra Verde beyond... Vis mer

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Vurdert til 5 av 5 stjerner

Stubborn Mule organised a wonderful trip to Costa Rica for my family (3 kids, 9, 13 and 15). It really was the trip of a lifetime and with a great balance between nature and action packed activities s... Vis mer

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Vurdert til 5 av 5 stjerner

Another great holiday organised by Stubborn Mule, our 3rd now. This time we went to Montenegro as a couple, without the kids for once. The booking process is easy and thorough, and as always, ev... Vis mer

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Informasjon om virksomheten

Skrevet av virksomheten

As the UK’s leading tailor-made family tour operator, we have unrivalled expertise in arranging bespoke holidays across Asia, Africa, Europe, Australasia and the Americas. Whether travelling with toddlers, tweens, teenagers, or grandparents, a great family holiday is a chance to reconnect away from everyday stresses and enjoy shared experiences that can be difficult at home. Having an adventure together is the essence of our tailor-made family trips. Wherever and however you choose to travel, our team of family-travel specialists - almost all parents themselves - will look after you every step of the way, from the first call until you return home, exhilarated and rejuvenated. You can plan with confidence: Stubborn Mule has been named a Condé Nast Top Travel Specialist for two years running, alongside three category wins at the 2026 Junior Magazine Travel Awards.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(72)

60 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

A heartfelt thank you for organising Japan!!

A heartfelt thank you for organising such a fantastic family trip to Japan. Everything was so thoughtfully planned and seamlessly executed, which made the entire experience truly special for all of us.

We especially appreciated how well organised every detail was, from the smooth arrangements on the bullet trains to the clear and easy self-navigation when we were exploring on our own. It all felt very straightforward and stress-free, allowing us to fully enjoy the journey.

Thank you again for creating such an unforgettable experience. We’ll be recommending you to others and would love to travel with you again in the future.

1. april 2026
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Thank you so much Noemi for your review - we're super happy to see that your Japan trip was fantastic. It's wonderful to know that everything ran smoothly for you as this makes everything stress-free and easy, giving you an even better experience. It sounds like you have lots of very happy family memories to look back on. We'd love to have you travel with us again another time!
Kind Regards
Emma and Holly

Vurdert til 5 av 5 stjerner

Stubborn Mule trip to Belize

We booked a family trip to Belize with stubborn mule and from start to finish it was absolutely fantastic! Emma and Holly were super helpful, working with us to plan out a trip that would work for the whole family and we all had such a fantastic time when were there. The places we stayed were lovely, all the activities were great fun and guides were really knowledgeable and friendly. The whole trip was really well organised and suited us perfectly. Would definitely use stubborn mule again!

30. mars 2026
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Hello Pam - wow thank you so much! Love that you all had a fantastic time. Your trip looks completely brilliant and we are thrilled to know that it was perfectly tailored to your family. We're ready when you are to start planning the next time!
Kind Regards,
Emma and Holly

Vurdert til 5 av 5 stjerner

Trip to Japan April 2025

We booked a two week trip to Japan during the cherry blossom season. Trip was family friendly, super well organised and were very receptive on the ground if any issues when we were there. Fab app with all information you could need for each day of trip. Train tickets all provided at first hotel of trip, meticulously organised. From seeing sumo, kayaking , cycling, hiking trip, samurai experience, amazing food and temples we all loved it.

11. april 2026
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Hi Helen - we're so happy to see you all loved your Japan adventures! Huge thanks for taking the time to post a review, we really appreciate it. Hope we can help you again with another exciting trip in future.
Best Regards
Sinead and Steph

Vurdert til 5 av 5 stjerner

Where next!?

Just back from our second impeccable Stubborn Mule holiday after an amazing trip to Vietnam last year.

Thank you Charlotte and Molly for organising an amazing trip to Morocco, to Karima for coordinating everything on the ground and to Jamal our driver and guide who was absolutely fantastic. He took great care of us and kept everything stress free.

Morocco exceeded all our expectations and was great value for money. Incredibly varied climates and environments as we travelled from dusty Marrakech with its busy souks to verdant Fes stopping along the way in snow-capped mountains, sunny oasis, and spectacular sand dunes.

Everyone had a wonderful time, and we’re already debating the next destinations to put on the wish list!

11. april 2026
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It's fantastic to read your comments after two great trips - thank you for travelling with us again! We're delighted you had an amazing time in Morocco, it really does have a phenomenal range of landscapes and experiences. We can't wait to see what's next on your wish list!
Best Regards
Charlotte and Molly

Vurdert til 5 av 5 stjerner

Absolutely first rate!

What a knowledge, friendly, imaginative, helpful team! Thanks for organising our incredible trip to Iceland. Keep doing what you’re doing!

1. april 2026
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Thank you so very much Haydon and we are thrilled that your Iceland trip was incredible! One of our favourite places - we hope you have many happy memories to look back on.

Vurdert til 5 av 5 stjerner

The best agents - 4 holidays done, consistently excellent service

We have booked 4 holidays through Stubborn Mule and I just cannot rate them highly enough. The itineraries are well throught through and managed and they have excellent operators on the ground. I like the fact they give you some options on the accommodation rather than just going for the most expensive so you always have choices. They were also amazing at getting our flights rebooked on our most recent trip as a result of the Iran/Middle East flight issues.

12. april 2026
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Hi and a huge thank you for your very kind review - thank you for repeatedly travelling with us. It means a lot that you continue to trust us with your holidays and that we were able to sort out your Middle East flights most recently. Thanks again!

Vurdert til 5 av 5 stjerner

Stubborn Mule arranged an amazing trip…

Stubborn Mule arranged an amazing trip to Machu Picchu and the Galápagos Islands. They thought of everything, pensive din good contact, and ensured it was a vacation my family will never forget!

10. april 2026
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Thank you so much Richard for your excellent review - we are completely delighted your family had a great time in Peru and the Galapagos!

Vurdert til 5 av 5 stjerner

Family trip to Mexico

Stubborn Mule organised a trip to Mexico for us in Easter 2026. 10 days for a family of 5 (children aged 13, 10 and 8). It was brilliant - three different hotels and an itinerary with lots of great activities - ziplining, kayaking, cenotes, archaeological sites, wildlife and more. We would absolutely book with them again. The organisation was excellent.

30. mars 2026
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Many thanks for your review! Your trip to Mexico sounds completely amazing with a fab mix of activities and hotels. We agree it's a wonderful country for families, with such an incredible variety of experiences. We very much look forward to planning future adventures with you.
Kind Regards
Caroline and Sarah

Vurdert til 5 av 5 stjerner

Cape Town, Winelands and Garden Route

We have just retruned from Cape Town after another great trip arranged by Stubborn Mule follow trips to Sydney/New Zealand and Borneo also arranged by them and they know how to arrange fabulous trips!! Every hotel was superb.
Four Rosemead was lovely with Jade and her colleagues, Franschhoek hotel was great as well and the Lofts in Kynsna was out of this world with the water view.

CT was simple amazing, blue skies the entire holiday apart so great weather. The tours in CT were superb, so knowledgeable and we learnt so much along with seeing stunning views and loved the beaches/ Cape Peninsula trip, guides were delightful.
One of the highlights was our tour of Bo Kapp when we were taken to a house to meet a former Springboks Captain player and we talked rugby stories.

We loved Franschoek, we visited 6 wine estates on the brilliant tram in the same day, we learnt to share the wine tasting after the first couple as we wanted to ensure we made it through the day!! Every wine estate was magnificent. The garden route drive was great, all went well and the kayaking and ziplining superb fun.

A brilliant trip yet again put together by the wonderful people at Stubborn Mule and our thanks to Sarah J for her help on this trip, we will be booking another trip shortly.

Piers & Ali Comonte

26. mars 2026
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Dear Piers and Ali,
Thank you so much for your fantastic review! It really made our day to read your comments and to know what a great success your trip to South Africa was. We appreciate you trusting us again with your travels, and look forward to helping you again the next time. We can't wait to see where your next adventures will take you!
Best Wishes
Caroline and Sarah

Vurdert til 5 av 5 stjerner

Non holiday review

Holiday cancelled due to war in Middle East. Lydia and Jess were brilliant about supporting decision making process, being flexible and ultimately refunding us in full. Would book again with no hesitations

30. mars 2026
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Huge thanks Jonathan for your kind words. Having to cancel a holiday is always so disappointing, especially after all the anticipation and energy (and money) invested into it. It's great to know that you felt supported as you went through the process of figuring out the best course of action and that our straightforward refund procedure has left you feeling confident in booking with us again in the future. Thanks again! We look forward to planning your next adventures.
Best Regards
Liddy and Jess

Vurdert til 5 av 5 stjerner

Perfect holidays made easy!

The team at Stubborn Mule have helped us to organise amazing trips to Egypt, Thailand and most recently India.

The trips are tailored specifically for your budget, length of holiday and preferred destinations.

Their approach takes the stress away from organising the perfect holiday!

13. februar 2026
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Hi Robert - huge thanks for your review! It's always a pleasure looking after your family's adventures and we're so happy to know that you've had some wonderful holidays. Where will the next one take you? We're ready when you are!
Best Regards
Sinead and Steph

Vurdert til 5 av 5 stjerner

Planned to Perfection

Massive thanks to the girls at Stubborn Mule for all their help organising our amazing recent trip to Thailand. We were a party of 4 adults and 4 teenagers.
Stubborn Mule’s knowledge, planning and organising of the trip , thankfully meant that I had very little to do , both beforehand and during the trip !
It was just so brilliant to have everything planned so perfectly for us.
From being met at Bangkok airport by our guide , to our 4 amazing hotels in Bangkok, River Kwai, Khao Sok and Krabi , to our various modes of transport on our day trips , tours , restaurant recommendations, tips and advice, detailed itinerary - everything was amazing.
Couldn’t recommend these guys highly enough and will definitely use them again for any big adventure holiday.

8. februar 2026
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Hi Andrea - many thanks for your fantastic review - really kind of you to take the time to do this. We were thrilled to know that your Thailand adventures all worked seamlessly and that everything was amazing. Having us do all the legwork so you can sit back and enjoy is exactly what we aim for! Thanks again.
All the best,
Sinead and Steph

Vurdert til 5 av 5 stjerner

An AMAZING travel company

We have booked two holidays through Stubborn Mule and I couldn't rate them highly enough. They give you a preliminary itinerary which you can tweak (with their help) to make it absolutely perfect for your family. We loved our trip to Croatia and Mexico - we saw things that only the insiders know, stayed at hotels we would probably never have found and enjoyed experiences that kept our fussy teens amused and busy.
Honestly, I've never dealt with such a fabulous company and such helpful ladies. Thank you

12. mars 2026
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Hi Lisa,
Huge thanks for your fab review! Sincerely appreciated. We're delighted you loved your trips to Croatia and Mexico and that even the fussy teens were happy. Thank you for your kind comments about our helpful team, it really makes our day. We hope we can help you again with another trip in future.
All the best!
Kind regards from all the team

Vurdert til 5 av 5 stjerner

A wonderful memorable holiday. Many thanks Stubborn Mule.

Just returned from 4 weeks in Indo China all organised by Stubborn Mule. Three weeks before departing 6 days of our holiday had to be reorganised due to the border dispute between Thailand and Cambodia. SM quickly offered us other interesting itineraries to choose and rescheduled flights and accommodation. As well as visiting the usual tourist sights we visited more unusual places and activities. Highlights included harvesting, cooking and eating red ants in Cambodia, Kulen Elephant Forest, boat trip through the mangrove forest near Siem Reap, visiting the Burma Death Railway museum where I was shown my Uncle's records when he was a prisoner of war and the locations he was imprisoned. A particular highlight was staying with a Hill Tribe north of Chiang Mai in a stilted house which we accessed by a river walk and bamboo raft ride. A wonderful memorable holiday. Many thanks Stubborn Mule.

4. februar 2026
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Hello Clare - what a completely wonderful review - thank you so much for posting. We've loved living vicariously through your travels, Clare, and the experiences you've had sound truly special. Seeing your uncle's POW records must have been deeply moving and I imagine you have very many incredible memories to keep with you.
Thank you again for travelling with us and for writing your review! We hope to help you again in future with another trip for your family.

Vurdert til 5 av 5 stjerner

Brilliant two week trip to Costa Rica

Everything went very smoothly from the moment we landed until we arrived back home. Everyone was exactly where they said they would be and super friendly.

It was a relief to be met at the airport and have a car ready and waiting for us. The airport was very busy and it took all the pressure off trying to work out how to get out. Our first port of call after San Jose was Uvita. Cusinga Eco lodge was the perfect first stop. Breathtaking views, animals, wild (but safe) trails and a completely private beach. I have travelled extensively and I could not believe that there was somewhere on earth like this. It was stunning. We saw loads of animals and enjoyed watching the sunset at the look out point.

Manel Antonio had a completely different vibe, it was bustling and loads to do, we really enjoyed exploring the huge hotel which was very unusual. Costa Verde is laid out up a whole road, there are lots of pools, restaurants and hotel cars that will drive you up and down the hills. We loved eating pizza while monkeys snuck in and ran along the railings. The beach was beautiful, we rented boogie boards and spent a whole afternoon playing in the waves.

We spent Christmas Day in La Fortuna. White water rafting was the highlight of the trip, even my very nervous 13 year old fell in love with the adrenaline rush. The hotel in La Fortuna was beautiful with spectacular views of the volcano. The pool was a highlight, the kids loved ordering drinks from the pool wet bar...to be honest I enjoyed this too. We spent Christmas day zip-lining which was a once in a life time experience.

Bijagua was a highlight for me, mainly because of Casita Tenoro, these little casitas have huge windows in every room which look out into the forest, we felt emersed. We spent the day tubing down the Rio Celest which was fabulous.

Our final stop was Samara, which was the perfect end to the holiday. Four days of beach and relaxation, my youngest had a surf lesson which he loved and New Years was spent on the beach soaking up the sun.

Everything went so smoothly, all the tours were well organised and friendly. It was nice meeting some other families along the way, but also lovely having our own space. Despite being the high season, we were not stuck in crowds. The pool hotels were calm and relaxing and we did not have to queue or wait for anything (except immigration)

Holly and Emma were brilliant, they answered questions and made changes and additions to the trip right up to the week before. They were very reassuring, and made excellent recommendations about where to go within central America, which was important as I was travelling with the children alone. Everything was planned perfectly. All in all a fabulous holiday. Hopefully Vietnam next.

18. desember 2025
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Thank you very much Lorna for your review - it's so good to know that your Christmas in Costa Rica was a huge success! We love reading all your comments about the various hotels you stayed at and it sounds like we got the mix just right. We hope you have many very happy memories to look back on, and look forward to helping you with your holiday to Vietnam!
Kind Regards,
Emma and Holly

Vurdert til 5 av 5 stjerner

Magical Madagascan experience

We couldn't have asked for more! We had a fantastic trip to Madagascar in the summer, which Stephanie, Sinead and the Stubborn Mule Team organised for us and it was perfect. From the first call, planning it was a wonderful experience and the itinerary was designed to suit our family with two active teen boys. A perfect mix of seeing the country, exploring, spotting wildlife, hiking, cycling, meeting locals and relaxing. We couldn't have done it anywhere near as well ourselves (if at all) and the whole experience was made by the fantastic driver, guides and local tour operator that Stubborn Mule arranged for us. Their support was essential before the trip and reassuring throughout it. We would highly recommend them - what a friendly, knowledgeable and professional team.

11. august 2025
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What fabulous feedback - it's great to know you had a fantastic time in Madagascar, a country where it is undoubtedly more challenging to 'go it alone' - especially as a family. Thank you so much for taking the time to post your review.

Vurdert til 5 av 5 stjerner

Fun filled, superbly organised family holidays.

We have been on many Stubborn Mule family holidays, starting in 2015 when we went to Cuba. We have also been to Morocco, Thailand, Costa Rica and our last one was Japan in the summer 2025. They have all been super special in very different ways, but the fun, attention to detail and the exceptionally well organised trips have been consistent across all the holidays. Sadly our kids have probably outgrown Stubborn Mule now, otherwise we would continue to use them for fun filled family holidays. I cannot recommend them highly enough; they create amazing holidays so go for it!

1. august 2025
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Huge thanks for posting your review - it's always wonderful to hear from a family like yours who has been on several trips with us over the years. We remember your Cuba trip which seems so long ago now, and it's great to look back on the list of countries we've helped you explore. We're more than happy to continue adapting our trips for you, even if you're travelling without the children these days - maybe Sinead and Steph can get in touch with you to talk about some ideas! Thanks again.

Vurdert til 5 av 5 stjerner

Excellent team who organised an amazing…

Excellent team who organised an amazing sabbatical for us to Sri Lanka, Fiji and Canada. Huge thanks to Sinead, Stephanie and the whole Stubborn Mule team

7. august 2025
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Huge thanks for your review, Jo - your trip looked completely brilliant and we're pleased it was a success! Hope we can help you again in future with another adventure.

Vurdert til 5 av 5 stjerner

Namibia Self Drive

Great experience with Stubborn Mule. Having used them for a trip to Costa Rica we happily booked our holiday to Namibia with them. Everything went very smoothly and the local company used to facilitate our self drive were also great. We were understandably apprehensive but all went very smoothly. Great accomodation, guides and recommendations. Namibia was an all time family favourite, go if you can!
We are now looking forward to our next adventure to Japan, also booked with them. The team are always very helpful and responsive to any emails or calls. Very family orientated, would not hesitate to recommend using Stubborn Mule.

11. juli 2025
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Hi Kath - many thanks for your review - hugely appreciated. We agree about Namibia, such an incredible country. Looking forward to seeing you off on your Japan adventure which will be a completely different experience (but still wonderful!)
Best Regards,
Sinead and Steph

Vurdert til 5 av 5 stjerner

We had a great experience with our…

We had a great experience with our Thailand holiday we booked through Stubborn Mule as it was so easy, great to have peace of mind that transfers and tickets to tours were taken care of. The communication from their local agents was perfect and it was brilliant to have a local guide for 2 days in Bangkok, made it easier to see the sights. I’d definitely book through Stubborn Mule again.

21. desember 2025
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Thank you so very much for posting your review - we're delighted you had a great time on your adventures in Thailand. Having everything arranged and taken care of makes such a difference doesn't it, and you can just enjoy your family time without stress. So happy to know you'd like to book with us again sometime, and we'd love to help you plan the next exciting trip!

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