Stratstone - BMW Doncaster Anmeldelser 

473
•
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Wheatley Hall Rd, DN2 4SR Doncaster, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We went to several car dealerships in Doncaster and Stratstone was by far the best. The showroom, the staff and whole experience was on another level. Our salesman was Martin. He was kn... Vis mer

Vurdert til 5 av 5 stjerner

Had an Amazing Experience buying my new car. Right from my initial appointment to purchase . I went in with the hope of buying a used car. But Arjuin Singh delivered an exceptional service, made me... Vis mer

Vurdert til 5 av 5 stjerner

We recently bought a new BMW from the Doncaster Branch. We would like to give Hamad Khan our Sales person a huge thank you for his professional, informative and friendly service throughout the sale.... Vis mer

Vurdert til 1 av 5 stjerner

Your used sales team failed to meet basic standards. I bought an M3 for £35,550 with undisclosed cigarette burns in the passenger interior. I trusted the BMW Approved Used process and Stratstone’s o... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. også i
  3. Bilinspeksjonsstasjon
  4. Bilprodusent
  5. Bilreparasjon og -vedlikehold
  6. Bruktbilforhandler
  7. Oljeskift

Skrevet av virksomheten

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrevet av virksomheten

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktopplysninger

  • Wheatley Hall Rd, DN2 4SR, Doncaster, Storbritannia

  • 01302 976690

4,7

Enestående

TrustScore 4.5 av 5

473 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(473)

4 543 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

great customer service

great customer service. Make u feel very welcome. And very helpful. With no time i checked in with help from the reception. Appreciate every thing u did. Ten out of ten customers service. Thank u .

24. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi,

We strive to make every interaction welcoming and helpful so it's wonderful to know our team went above and beyond to assist you during your check-in.

We appreciate your kind words and feedback.
Customer Services

Vurdert til 1 av 5 stjerner

Where do I start with my review?

Where do I start with my review?? I wouldn’t recommend this dealership to anybody customer service is useless the cars they sell are overpriced and they blackmail you in to leaving them good reviews I was told I had to leave them a 10 out of 10 review on there bmw web site and the only reason I did was to get some money back from the pile of junk they sold me the bumper had been painted with a spray can and there was loads of runs in the paint the plastic lip on the bottom of the bumper had overspray on it the car inside wasn’t even clean they said it had been valeted not being rude he must of been blind you. Spend your hard earned money with them and they can’t even get the car looking right within a week the car broke down they wasn’t interested got my money now run along people there are much better dealerships out there don’t use these muppet’s they take your money and leave you to dry

20. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hello Paul,

We appreciate you taking the time to share your experience with us.

It sounds like you had a positive experience with Neil, and we're glad to hear he went above and beyond to ensure you were happy with your purchase.

We strive to provide our customers with the best possible service, and we're happy to hear that Neil's professionalism and helpfulness made a positive impression on you.

We're also pleased to hear that you enjoyed the coffee while you were waiting.
Customer Services

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service here, will always listen to concerns, I had to go in a few times with a difficult issue to find and it was resolved all for a good price with complimentary service, the women on the service desk and on reception have been excellent, thank you.

21. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Josh,

Thank you for your kind review!

We're so pleased to hear you had a positive experience and appreciate you taking the time to share your feedback.

We're glad you found our service team helpful and that your issue was resolved to your satisfaction.

Customer Services

Vurdert til 5 av 5 stjerner

I'm highly impressed with a great team…

I'm highly impressed with a great team very helpful. A big, thanks to Luisa Estella-Franey well done she answered all questions.i would recommend to anyone cheers...

19. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Graham,

We appreciate your recognition of Luisa's excellent service.

We strive to provide exceptional customer support and are glad you found our team helpful.
Customer Services

Vurdert til 5 av 5 stjerner

Buying from Stratstone Doncaster for the first time

After 30 years dealing with Sandal Wakefield our guy who sorted our cars left, We made the decision to try Stratstone Doncaster after a couple of poor experiences elsewhere trying to book a test drive and get valuation for our current car. Well from start to end it was a great experience and finished up buying a brand new X3 M50 which is fab. Martin looked after us from start to end and made the whole process very easy, also a shout out for Jamie who help with some of the paperwork plus came down to thank us for using their garage when we took delivery of the car which was a nice touch, thanks again team appreciate your help and I will highly recommend you to anyone that asks

7. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi David,

It sounds like you had a wonderful journey from start to finish, and we're delighted to hear that Martin and Jamie went above and beyond to make your car buying experience so enjoyable.

We strive to provide exceptional customer service and it's fantastic to know that our team exceeded your expectations.

We're so happy you found the perfect car in the X3 M50 and we hope you enjoy many happy miles behind the wheel.

Customer Services

Vurdert til 5 av 5 stjerner

Service staff Amazing

Service staff couldn’t have been more helpful got a contribution of £1000 from BMW with the help of the amazing service girls. Would definitely bring my BMW here again.

20. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Daniel,

We strive to provide excellent customer service and it's wonderful to know our team was able to help you with your BMW contribution.

We appreciate your kind words and look forward to seeing you again soon.

Customer Services

Vurdert til 5 av 5 stjerner

Just purchased a used approved BMW…

Just purchased a used approved BMW 730d, the car is absolutely pristine, even better than my best expectation. Many thanks to Derwyn who guided me through the whole process and made it so easy. He took the time to answer my every question and guided me through my 'Personal Profile' so everything in the car (controls, displays etc,) are set just the way I want as soon as I get in it. We went on a test drive, not on a set route, but wherever I decided to turn left or right at my whim which was a real pleasure.
My thanks also go to Natalie who quickly and expertly negotiated my iphone to enable my BMW account and the BMW app.
Again many thanks to Derwyn, Natalie and all at BMW Doncaster for a pleasurable and assuring experience.
5 stars plus all round, easily my best car buying experience ever and I've had quite a few.
Michael W.

14. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

HiMichael,

We are thrilled to hear about your positive experience with our team at BMW Doncaster. It's wonderful to know you were so impressed with the condition of your new BMW 730d and that it exceeded your expectations.

We are delighted that Derwyn was able to provide you with such a personalised and helpful experience, taking the time to answer your questions and ensure the car was set up perfectly for you. It's great to hear that you enjoyed the test drive and that Natalie was also able to assist you with connecting your iPhone to your BMW account.

We strive to provide our customers with a seamless and enjoyable car buying experience, and it's rewarding to hear that we achieved that for you.
Customer Services

Vurdert til 5 av 5 stjerner

A great service

A great service, warm welcome and friendly/helpful staff :-)

I also received a £100 voucher for inconvenience of my appointment needing to be changed.

I would definitely recommend.

11. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Sum,

We are delighted to hear that you were happy with the service, the warm welcome, and the friendly and helpful staff.

We are also pleased that you found the voucher helpful.
Customer Services

Vurdert til 5 av 5 stjerner

Excellent and professional

The staff dealing with my car, were excellent. From start to finish everything was handled with complete professionalism from entering and leaving the premises.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi,

We are delighted to hear that you found our staff to be excellent and that you had a positive experience from start to finish.

We appreciate your feedback.
Customer Services

Vurdert til 5 av 5 stjerner

Fantastic Experience

I recently bought a a second hand car from Stratstone BMW in Doncaster, the car was in immaculate condition for the age of the vehicle, the handover and customer service I received was second to none
I look forward to buying my next car from Stratstone

15. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Miles,

Thank you for your kind words and for taking the time to share your experience.

We're thrilled to hear you were happy with the condition of the car and the service you received.

We appreciate your business and look forward to welcoming you back in the future.

Customer Services

Vurdert til 5 av 5 stjerner

Great service

Great service, Derwyn and Luke dealt with me with great patience, I'm very slow when buying a car this took nearly four hours , they were very good to get me to the deal I
happy with. They had car recleaned after delivery as it wasn't up to normal standard but I needed car , lent me a car whilst this was done. Best buying experience.

19. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Antony,

We appreciate your kind words and are thrilled to hear about your positive experience.

It's wonderful to know that Derwyn and Luke were patient and helpful throughout the process.

We're glad you were able to secure a deal you're happy with and that we were able to accommodate your needs with the car cleaning and loaner vehicle.

Customer Services

Vurdert til 5 av 5 stjerner

Better services and better value than…

Better services and better value than others.
We are lucky we have multiple different dealers within 30 miles but I keep buying from Doncaster as they are cheaper and offer better service.

6. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Ian,

Thank you for your kind words and for choosing BMW Doncaster.

We appreciate your business and are glad to hear that you've had positive experiences with our service and pricing.

Customer Services

Vurdert til 5 av 5 stjerner

This is the top class BMW dealership…

This is the top class BMW dealership in Doncaster.
Special thanks to Derwyn and all the team for a warm welcome and good service.
I really hope to see you all again in the future.

Darius

25. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Darius,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you had a warm welcome and received good service from Derwyn.

We appreciate your business and look forward to seeing you again in the future.

Customer Services

Vurdert til 5 av 5 stjerner

Excellent service and friendly team

I always use Stratstone Doncaster since buying my previous car from them. The team there are always excellent and cannot do enough for you. Natalie dealt with me on my most recent visit and was excellent

I would highly recommend

Thank you

Richard

20. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Richard,

We're thrilled to hear you had such a positive experience with our team, especially Natalie.

We strive to provide exceptional service to all our customers and it's wonderful to know we're meeting your expectations.

Customer Services

Vurdert til 4 av 5 stjerner

Went for a recall

Went for a recall, stayed for the reception staff, it was a pleasure, Jem thanks for the coffee

24. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi,

We're glad to hear you enjoyed your visit and appreciate your kind words about our reception staff.

Customer Services

Vurdert til 5 av 5 stjerner

A dealership that listens.

Had a great experience dealing with Stratstone BMW Doncaster, initially looked at a couple of used vehicles that we liked, gave feedback of what car we would really like, they listened and found us a brand new car to the exact specifications we asked for, can’t ask for more than that

19. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi,

It's wonderful to know that our team listened to your needs and helped you find the perfect new car.

We appreciate your kind words and are committed to providing exceptional service to all our customers.

Customer Services

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, the reception team were very helpful and friendly special thanks to the service dept team who made everything from start to finish a organised professional experience.

11. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Kevin,

Thank you for your kind words!

We're thrilled to hear you had a positive experience.

We appreciate your feedback and will share it with the team.
Customer Services

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. The online booking made everything such a breeze!

13. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Stratstone - BMW Doncaster

Hi Scott,

We strive to make the process as seamless and convenient as possible for our customers.
Customer Services

Vurdert til 4 av 5 stjerner

Satisfied customer

A Stratstone BMW customer for the past 8 years - X1 then current X3. All servicing at Stratstone Doncaster - generally very happy with the service and support team. The condition reporting is good and the wear data provides useful guide to when things need doing. Good to see initiatives such as original parts discounts for older vehicles, All in all value for money for safe and reliable motoring.

4. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Stratstone - BMW Doncaster

Svar fra Stratstone - BMW Doncaster

Hi Peter,

Thank you for your kind words and for being a loyal customer for the past eight years.

We appreciate your positive feedback on our service and support team, as well as the condition reporting and wear data.

We're glad you find value in our initiatives, such as original parts discounts for older vehicles.

We strive to provide safe and reliable motoring experiences for all our customers.
Customer Services

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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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