Excellent customer service from start to finish. Sophie was incredibly helpful throughout, taking the time to check stock and batches with the factory, arrange samples and keep us updated along the wa... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Samples arrived quickly, the tiles appear high quality and as described, will be getting my tiles through this company!
Selskapet har svart
Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Vis mer
Selskapet har svart
Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.
Kontaktopplysninger
Unit 4 Tungsten Park, Bardon Road, LE67 4BL, Coalville, Storbritannia
- 01530 811118
- help@stonetilecompany.co.uk
- www.stonetilecompany.co.uk
4,7
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My sample tile arrived quickly
My sample tile arrived quickly. I have been looking a while and have decided to go with The Stone & Tile Company based on the look and quality of the tile.
13. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your wonderful feedback! We're delighted to hear that your sample arrived quickly and that the look and quality of our tile helped you make your decision. We truly appreciate you choosing us, and we’re excited to be part of your project. If you need any further help along the way, just let us know!
Sarah Lee
Senior Customer Service Advisor.
Speedy service
Great speedy service for good quality samples which made our decision easy - will be ordering wall and floor tiles for our bathroom!
12. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the service and that our samples helped make your decision easier.
We can’t wait to help you with your wall and floor tiles for the bathroom. If you need anything else along the way, we’re always here to help!
SarahLee
Senior Customer Service Advisor.
Very efficient
Ordered some samples which arrived very quickly and were of high quality, just about to place order.
24. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your kind words! 😊 We're delighted to hear your samples arrived quickly and that you’re happy with the quality. It’s wonderful to know you’re placing an order -we truly appreciate your trust and can’t wait to work with you again soon!
Sarah Lee
Senior Customer Service Advisor.
Sample order
Good quality tile and loved the finishing look, will
Be ordering with you. Company service fab replied straight via instagram
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your lovely review! We’re thrilled to hear you’re happy with the quality and finish of the tiles, and we really appreciate your kind words about our service.
It’s great to know our team could assist you quickly via Instagram -we’re always here to help. We look forward to assisting you with your order.
Sarah Lee
Senior Customer Service Advisor.
Excellent fast samples
Ordered sample tiles which arrived very quickly and I have subsequently ordered tiles for my bathroom having chosen from the samples. Beautiful tiles.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your kind feedback! We’re delighted to hear your sample tiles arrived quickly and that you’ve chosen our tiles for your bathroom. We hope they look beautiful once installed and that you enjoy them for years to come.
Sarah Lee
Senior Customer Service Advisor.
Really good sized samples and great…
Really good sized samples and great quality tiles. Will be placing an order very soon!
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your kind words! We're delighted to hear you’re happy with the sample sizes and tile quality. We look forward to helping you with your order soon!
Sarah Lee
Senior Customer Service Advisor.
Good experience so far.
There was a mix up with my samples , and I’d not received them. I emailed and they were sent out straight away on a next day courier delivery. Happy with samples , awaiting some more to choose from and will place order no doubt. Hopefully that will go as smoothly.
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you for your understanding and kind feedback! We’re so glad the samples reached you quickly and that you’re happy with them.
We appreciate your patience with the initial mix-up and look forward to helping you choose the perfect option for your order.
Please don’t hesitate to reach out if there’s anything else we can do to assist!
Sarah Lee
Seniro Customer Service Advisor.
Great service
Great service so far with quick delivery on all samples, bonus too they’re free! Will now be placing order.
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much! We’re delighted you’ve enjoyed our service and quick sample delivery. We look forward to helping with your order!
Sarah Lee
Senior Customer Service Advisor.
Beautiful samples
Beautiful samples, very fast delivery.
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you! We’re glad you loved the samples and that they arrived quickly.
Sarah Lee
Senior Customer Service Advisor.
Sample arrived quickly and well…
Sample arrived quickly and well packaged. Would be more helpful to have a full size sample.
2. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you for your feedback! We’re glad your sample arrived quickly and safely. If you’d like a full-size sample, we’d be more than happy to arrange one for a small charge - please contact our customer services team to organise this.
Sarah Lee
Senior Customer Service Advisor.
Very easy to order sample tiles off the…
Very easy to order sample tiles off the website. Super quick delivery too! Would highly recommend this company!
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much! We’re glad you found ordering easy and that your samples arrived quickly. We really appreciate your recommendation!
Sarah Lee
Senior Customer Service Advisor.
Timely delivery from a huge selection
Rapid turnaround of sample requests made from a broad selection of materials, colours and patterns wasincredibly helpful to our decision making on kitchens, bathrooms, and outside patio as our build progressed. Makes a huge difference to be able to see and feel texture, pattern and colour next to internal and external finishes and prospective furniture.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you for your lovely feedback! We’re so glad our samples helped with your decision-making and that you could see how everything works together.
Sarah Lee
Senior Customer Service Advisor
Ordered a sample which arrived with…
Ordered a sample which arrived with 48hrs, prior to the sample order i called the store and received fantastic customer service. Highly recommend.
1. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your kind words! We’re thrilled to hear your sample arrived quickly and that you had a great experience with our team over the phone. Your recommendation means a lot to us!
Sarah Lee
Senior Customer Service Advisor.
I requested a sample which arrived…
I requested a sample which arrived promptly enabling me to make a speedy decision to order from The Stone & Tile company.
Very happy with service so far.
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your feedback! We’re delighted to hear your sample arrived quickly and helped you make a speedy decision. We’re thrilled you’re happy with the service so far and look forward to continuing to support you.
Sarah Lee
Senior Customer Service Advisor.
Quick delivery and responsive customer…
Quick delivery and responsive customer service.
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much for your kind words! We’re really glad to hear your order arrived quickly and that our customer service team could assist you promptly. We truly appreciate your support and hope to work with you again soon.
Sarah Lee
Senior Customer Service Advisor.
Great low price and quality floor tiles…
Great low price and quality floor tiles delivered quickly. I also had a query and the customer support responded quickly and professionally.
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you so much! We’re really happy to hear you love your new tiles and that our team could help with your query quickly. It means a lot that you took the time to share your experience - we hope your new floor looks fantastic!
Sarah Lee
Senior Customer Service Advisor
The tile arrived quickly but is not…
The tile arrived quickly but is not quite as expected. We will look again at website for an alternative.
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you for your feedback. We’re sorry to hear the tile wasn’t quite what you expected. We’d be happy to help you find an alternative that better suits your needs-please don’t hesitate to reach out if you’d like any guidance or recommendations.
Sarah Lee
Senior Customer Service Advisor.
Delighted with the cuts of samples to…
Delighted with the cuts of samples to help with my order
31. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
So glad you’re happy with the sample cuts! 😊 We’re thrilled they helped with your order and can’t wait to work with you again!
Sarah Lee
Senior Customer Service Advisor.
Sample tile order
I’ve recently ordered a sample tile from The Stone & Tile Company and delivery was prompt and the tile appears to be good quality. I look forward to placing an order for the tiles soon.
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you for your kind review! We’re so pleased to hear your sample tile arrived promptly and that you’re happy with the quality. We look forward to helping you with your full tile order soon!
Sarah Lee
Senior Customer Service Advisor.
We ordered sample tiles
We ordered sample tiles. Delivery was quick and the tiles were great quality and colour.
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra The Stone & Tile Company
Thank you for your lovely review! We’re delighted to hear your sample tiles arrived quickly and that you’re pleased with their quality and colour. We really appreciate your feedback and hope to assist you again soon!
Sarah Lee
Senior Customer Service Advisor.
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