Stewart Travel  Anmeldelser 

148
•
TrustScore 4.5 av 5

4,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We were looking for a last minute holiday and popped into the Kilmarnock store. Jennifer Fergus was so helpful and went above and beyond to find us the perfect holiday. I’m a wheelchair user and it’s... Vis mer

Vurdert til 1 av 5 stjerner

Horrible place to work, manager was not people friendly, very cliquey and hard to make friends. Only interested in marketing to old folk and no interest in families or younger groups. Would think tw... Vis mer

Vurdert til 5 av 5 stjerner

I contacted Stewart Travel to price and expensive cruise and stay holiday from Japan to Vancouver from Dublin or UK Julie was initially agent and was great with several queries. She went on leave an... Vis mer

Vurdert til 5 av 5 stjerner

We had an amazing experience booking our cruise through Stewart Travel, especially thanks to Marion. We had to make some changes just two weeks before travelling, and Marion couldn’t have been more he... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

A world of experience - for over 40 years, we've used our knowledge to put a smile on your face! There's no holiday request too small, too big, or far-fetched for our experts!


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

148 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,3

Alle anmeldelser

(148)

27 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Hi just back from 11 night holiday to…

Hi just back from 11 night holiday to Turkey booked with Stewart travel paisley can't thank amanda enough for getting us the perfect holiday now looking to go back next year and lyndsey has been looking at hotels for us brilliant staff at Stewart travel paisley

23. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just back from a great holiday booked…

Just back from a great holiday booked through Stewart Travel who helped us plan this wonderful family holiday. Everything was great down to the finest detail, flights,hotel, transfers etc. Good friendly helpful staff.

21. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great local travel agents

Always book with Stewart travel great company very helpful with everything you ask them after not flying since 2018 covid family health etc we thought things would be a bit different at the airport but Stewart travel made us feel at ease about our journey staff are so friendly and go out there way to help you.

8. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Another successful holiday …

Have booked many holidays with Stewart Travel in Prestwick, and have nothing but praise for this branch. They take the stress out of travel by doing everything for me, which I truly appreciate as I get older and find online things difficult to navigate. Every member of staff is very friendly and knowledgeable. I wouldn't use anywhere else.

8. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stewart Travel

Hi Fiona,

Thank you for taking the time to review us.

We are thrilled you have nothing but praise for our Prestwick team!

We hope you have an excellent holiday, and see you in store soon!

Kind regards,
Ruth
Stewart Travel

Vurdert til 5 av 5 stjerner

Safe Hands Holidays with Stewart Travel …

Having used Stewart travel for many years I know my holiday plans are in safe hands with Jayne in the Paisley branch. She always takes interest in the travelers requirements and ensures that the holiday is matched. Jet 2 let me down this time with a four hour flight delay which resulted in not getting to my hotel till 4am (no fault of Stewart Travel)

19. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had a great time

Had a great time in kos greece, the hotel staff at sovereign beach hotel were very friendly, helpful and polite, food was good, and the cleaning staff were very nice and friendly, would go again, the entertainment was great.

13. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never again

We booked through your branch at The Forge Parkhead Glasgow our remit was adult only, when we arrived in Majorca we were in a family run hotel which we clearly did not ask for, I contacted the branch immediately spoke to the representative whom we booked the holiday with she put us onto the area manager who contacted us and advised the representative is saying the reason we selected the family hotel was due to our budget this is absolute lies she was more interested in her night out with the girls, we totally refuted anything to do with our budget, the manager said she would contact the resort rep to see what they could do and she made sure she advised us any cost implications would be up to us to pay we made it clear we not not happy regarding this, to cut the long story short the resort rep managed to get us moved to an adult hotel the next morning albeit we needed to pay over £100 to move which again we advised we were not happy with the additional costs due to no fault of our own.
The hotel we were moved to was nice, adult only and all inclusive which we originally asked for however the food was a disgrace needless to say we will not go back to a Globales hotel ever again as we spoke to a few tourist we met who were staying in other Globales hotels in the resort and they advised their food was the same.
Needless to say we will never book through Stewart Travel again nor go to a Globales Hotel again and shall be writing to the Head Office of Stewart Travel regarding the representative stating she gave us a family hotel due to our budget, this was our wedding anniversary which was ruined.

12. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stewart Travel

Good afternoon Mr Winning, apologies for the delay in my response but have been investigating this matter with Jacqui, our store Manager in the Forge. Prior to booking this holiday, I believe everything was thoroughly discussed/reviewed with yourself at the time. The Adult only hotels, were more expensive and the Globales was subsequently chosen due to being a small boutique style hotel with decent reviews on Trip Advisor. However, as you will be aware food is a very personal preference and hotels are trying to cater for all tastes and requirements.
Should you wish to complain about the standard of the hotel, please write a letter of complaint and we will forward to Jet2holidays on your behalf.
Kind regards

Linda Boyd

Vurdert til 5 av 5 stjerner

First break since 2019

Booked a holiday to Zell am See, Austria with Glenda at Stewart Travel, Inverurie and had contact with a few members of the team who were all very helpful.
The hotel (Tirolerhof) and staff were first class too so we were delighted with our holiday choice.

10. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional and Experienced Team

Great experience from start to finish from the team at Stewart Travel, Prestwick. Elaine managed the booking very professionally and provided great communication and help throughout. The team at Prestwick were very friendly and welcoming and the professional service they provided was excellent. Everything was taken care of and had a great trip.
Thank you! 😊

10. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stewart Travel

Hi Jeanne,

Thank you for your review.

We are thrilled our Travel Expert, Elaine, provided a professional and welcoming service, resulting in a wonderful holiday. We hope to see you in store soon!

Kind regards,
Ruth
Stewart Travel

Vurdert til 5 av 5 stjerner

Great sevice from all the team at…

Great sevice from all the team at prestwick. Special mention for lindsay she must be one of the few people that can get a txt to you even in the middle if the atlantic. Thanks again for all your work getting fights and hotes rebooked.

5. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stewart Travel

Hi Bruce,

Thank you for your review.

We are thrilled our Prestwick team provided a great service. We will pass on your kind words to Lindsay and the team!

Kind regards,
Ruth
Stewart Travel

Vurdert til 5 av 5 stjerner

Excellent Service

Everything on holiday was great, all booked with Stewart Travel, Donna and the girls could not have been any more professional and courteous, and we shall not hesitate to use them again. Keep up the excellent service

7. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stewart Travel

Hi Thomas,

Thank you for your review.

We are thrilled you had a fantastic holiday and Donna and the team provided a professional service.

We hope to see you in store soon!

Kind regards,
Ruth
Stewart Travel

Vurdert til 5 av 5 stjerner

Everything went smoothly

Everything went smoothly, and was taken care of. Good communication and pleasant, friendly and knowledgeable staff .

1. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Stewart Travel

Hi Mrs Nicol,

Thank you for taking the time to review us!

We are thrilled your booking service and holiday went smoothly!

We hope to see you in store soon.

Kind regards,
Ruth
Stewart Travel

Vurdert til 5 av 5 stjerner

Have booked through the Cruise Centr…

Have booked through the Cruise Centre on many occasions with the staff always being very knowledgeable and helpful. Just booked today and would like to thank Nadine for her help and with special thanks going to Kerry Barrett for her recommendation. Great service don’t go anywhere else.

27. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Help … who do we contact?

We have booked a £12k Silver Seas cruise due to go in a few weeks and are having real problems with changes that the company are now trying to impose and not getting any responses to our emails …. Who do we escalate this to please 🙏 - UPDATE - this has now been resolved by CruiseKings following the intervention of Silver Seas :-)

23. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class experience booking a holiday

Barry was my travel consultant who from the moment I sat in his chair was listening.
Booked a fantastic package holiday with Jet 2in lanzarote.
Everything I asked for he delivered...would 100% recommend Stewart travel....Jane and her travel consultant agents were first class

5. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Stewart Travel are no.1 in arranging…

Stewart Travel are no.1 in arranging holidays, we had used the city center one on many occasions, but found Bishopbriggs branch Andrew McDowall was great, knew what we wanted and made it all so easy, we had been to the Hotel Bahia before on recommendation with Stewart Travel and wanted to return Andrew made it happen , and many thanks to him, our trip was great

10. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Stewart Travel in Irvine…

Have now used Stewart Travel in Irvine for a few holidays which have all been amazing and have gone on to book another few for this year. Just back from Krakow which was an amazing experience and our hotel was perfect. Big Thanks to Lucy for all our bookings. What a great bunch of friendly lovely girls!

13. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

NYC and Caribbean trip

The agent was unable to check us in online for flights to New York via Heathrow from Glasgow. We eventually went into the agent’s office but the team were unable to check us in online.
We then had a delay of over half an hour when trying to check in at JFK for our return flights -apparently our party of 4 had “multiple listings” and the check in desk blamed this on our travel agent. Our trip also included a cruise around the Caribbean. We were supposed to have a mid range “stateroom” with an ocean view but our small, cramped cabin was on the lowest level on the ship and our view of the ocean was through a small porthole. This was our 1st cruise and we chose to use a travel agent to reduce any stress. In future we will probably revert to handling all bookings ourselves as the use of the travel agent probably caused more stress.

25. februar 2023
Anmeldelse skrevet uten oppfordring

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