Priority Lanes good. Lounge welcome much appreciated. Lovely coffee and cakes. Good information throughout from crew. Other very selfish passengers. Maybe an idea to allocate seating as many areas... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've used Stena many times over the years as a truck driver, a foot passenger and as a private driver. When booking for myself, the process has been simple, and the costs compare favourably com... Vis mer
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Our ferry crossing was delayed. A lot of buses with football fans arrived late but got on first, taking up all of the seats all over the boat. This left no seats for families who got on last. Thankful... Vis mer
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We do love using stena line from Harwich, everyone is friendly and some sense appreciate your custom. The crossing is so stress free and even relaxing, wish it was longer almost and wish there... Vis mer
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Informasjon om virksomheten
Om Stena Line UK
Skrevet av virksomheten
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Kontaktopplysninger
Storbritannia
- www.stenaline.co.uk
4,2
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2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely cabin
Lovely cabin , helpful staff ( advance info re timing for wakening and disembarking non truck passengers would have been helpful- glad we asked on arrival on the boat)
14. april 2026
My bookings need to be flexible due to…
My bookings need to be flexible due to my business schedule, therefore I need to modify my bookings quite often. The Stena people are always so helpful in doing this.
When on board I find the staff exceptionally polite and helpful.
On the negative side I am of the opinion your free WiFi is not at all up to standard. I realise you have a better WiFi if I pay for it but having laid over £500 each time for a ticket I find you should offer good quality WiFi free of charge. I also see quite some wear and tear on the ships now that is not being retaliated.
17. april 2026
Friendly staff
Friendly staff. Glad to be back on Stena V111 and not Stena Nordica. ( Didn't like the stenaplus, too small and toilets outside.
11. april 2026
The shgood comfortable crossing. ip is clean and very tidy
The ship is clean and very tidy , the staff is extremely friendly.
Thankyou stena line
14. april 2026
We had no problems….
17. april 2026
Very friendly staff in the Stena Plus…
Very friendly staff in the Stena Plus lounge , great selection of food and drink to choose from and a fantastic menu
17. april 2026
Great customer service
Great customer service , clean cabins , good food and arrangements for cyclists very good .
17. april 2026
We prefer to use the larger ferry with…
We prefer to use the larger ferry with the quiet lounge with the coffee/tea as it suits our needs better then the boat we just sailed on
17. april 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Stena delivered quality
Stena delivered quality; professional, welcoming staff , attention to detail service,first class accommodation.
Superfast VII was immaculately presented inside and out, the vessel looked like a 'liner'.
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for your 5 star review. We’re delighted you enjoyed the high‑quality service, welcoming team, and first‑class accommodation, and that Superfast VII made such a strong impression. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
I traveled over to Ireland to put my…
I traveled over to Ireland to put my sisters picture at my mums grave everyone on stems were amazing helpful and so kind my sister asked aware very sudden
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for sharing your review. We are very sorry for your loss, and we’re truly glad to hear that our team were able to support you with kindness and care at such a difficult time. Your words mean a great deal, and we appreciate you taking the time to let us know.
Regards
Dave
Stena Line
Amazing service to Ireland. The best!
We travelled Cairnryan - Belfast Premium return with our car. I had come out of hospital the previous day and wasn't feeling well. I couldn't have a better service. All staff from boarding to The Premier Lounge were courteous and polite. Just what I needed. I was going home to meet with family and friends.
I will always use Stena Line.
Brilliant.
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for sharing your review. We’re delighted to hear our team provided such caring and courteous service during your journey, and that the Premium experience helped make your return home more comfortable. Your loyalty and support mean a great deal to us and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Smooth journey
Easy on, easy off with the car, all arrangements worked very smoothly. Smooth crossing, not busy so easy find a seat.
Food offering - could be improved upon - too much junk food, UP foods, fizzy juice…..
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for your review. We’re pleased to hear everything ran smoothly with an easy crossing and plenty of space onboard. We also appreciate your comments about the food offering and will share this feedback with our onboard team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
This was the first time I'd used Stena…
This was the first time I'd used Stena for the crossing from NI to Scotland. I travel across 3-4 times a year and have done for many years. I've always used P&O because I was used to it. A very different experience.....a much better ship with more facilities and options for more or less the same price. The only downside was because it was a much bigger ship it took longer to disembark .
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for sharing your review. We’re delighted to hear you enjoyed your first crossing with us and found the ship, facilities and value a step up. We appreciate your understanding regarding the slightly longer disembarkation time on a larger vessel and hope to welcome you onboard again on future trips.
Regards
Dave
Stena Line
Shameful service by Stena
I've used Stena for nearly 40 years and the service is going down and down.
The Ben My Chree should not be used for any crossings more than two hours.
Travelled overnight...there was no heating on the ship, it was so cold I could see my breath.
I was worried for my elderly Dad, that he would be made ill by the cold.
There is nowhere comfortable to sit and its extremely noisy.
Return journey delayed as there was a loading fault. Told it was 30 mins delay, actually two hours.
The staff are generally very nice, which is the only plus point.
The ferry is cancelled so often as it can't handle a breath of wind.
Stena should just cancel the passenger service on the Irish Sea if they haven't got a decent ferry to fulfil a proper service.
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for taking the time to share your review, and we’re truly sorry to hear about your recent experiences.
We understand how distressing this journey must have been, particularly given the conditions onboard during an overnight crossing and your concerns for your father’s wellbeing. This is not the standard of comfort, reliability, or communication we aim to provide, and we regret that the delays and vessel suitability fell so short of expectations.
We do appreciate you acknowledging the efforts of our staff, and your comments have been shared with our team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.co.uk/contactform
We hope to welcome you onboard in the future.
Regards
Dave
Stena Line
Very Friendly and Helpful Staff
Very friendly and helpful staff. Easy crossing in general.
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for your 5 star review. We’re pleased to hear you found our team friendly and helpful and that you enjoyed an easy, smooth crossing. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Excellent on board experience.
Excellent on board experience in comfortable surroundings. Easy boarding and disembarkation. Clear communication and announcements. Free refill hot drinks a pleasant surprise.
14. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for your 5 star review. We’re delighted to hear you enjoyed a comfortable onboard experience, with smooth boarding, clear communication, and welcome extras like free hot drink refills. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
The replacement ferry (Ben My Chree)…
The replacement ferry (Ben My Chree) was very basic and not very comfortable.
We travelled at the start and end of the Easter holiday period and in my view, there should have been a better ferry in place during this time.
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for sharing your review.
We’re sorry to hear that the replacement vessel did not meet your expectations in terms of comfort, particularly during the busy Easter holiday period. We appreciate you taking the time to share your concerns, which have been noted and shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
poor quality of replacement vessel
poor quality of replacement vessel. No cabin, no Hygge lounge. Very long delay at the port.
17. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for your review, and we’re sorry for the experience you described.
We understand how disappointing it can be when expected onboard facilities are not available and when delays occur at the port. This is not the standard we aim to provide, and we appreciate you taking the time to share your comments, which have been shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Belfast Cairnryan- Blocked toilet and…
Belfast Cairnryan- Blocked toilet and no toilet roll available in one of the male toilets. 20 minutes delay getting off the ferry after it docked. Fine otherwise
14. april 2026
Svar fra Stena Line UK
Good afternoon,
Thank you for your review.
We are sorry to hear about the condition of the onboard facilities and the delay disembarking at Cairnryan, which is not the standard we aim to provide. We appreciate you highlighting this, and your comments have been shared with our team. We’re glad to hear the rest of your journey was fine.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
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