I have had travel insurance many times through Squaremouth.com and have used several different companies for the actual policy. Occasionally I have had claims also. Everything has gone very smoothly.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The Representatives are amazingly wonderful. I am technology illiterate, and I have been keeping in touch with them by phone, they have been so patient with me and have helped me through every step. T... Vis mer
It took just a few minutes to select the coverage we wanted for our trip. The price was very competitive and is giving us peace of mind that we are prepared in case things don't go as planned.
Squarenouth has simplified trip insurance! It was extremwly easy to put in a query for trip insurance and then filter it for my particular needs. It showed side by side comparisons of policy’s a limi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2003, Squaremouth has grown to be America’s leading travel insurance marketplace, supporting over 4 million clients with 100+ plans from more than 20 top insurers, making it easy to find the ideal coverage.
Kontaktopplysninger
100 Second Avenue South, Suite 1200, 33701, St Petersburg, USA
- 800-240-0369
- info@squaremouth.com
- www.squaremouth.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super easy!
I was looking for simple travel medical…
I was looking for simple travel medical insurance, they offer it without trying to add and bundle other products like travel insurance. Offered what I asked for.
Easy peasy
Easy to use website with lots of insurance options. Let's me customize my coverage.
Very easy to compare plans
Very easy to compare plans. All of the most important info is at your fingertips.
Excellent service
Excellent service. Very satisfied!
Great to compare plans
I was so confused about buying trip insurance until I found Squaremouth. It was great that all the plans were laid out with details so I could pick the best option for my needs.
Easy process
Easy process. Squaremouth is my go to site for trip insurance.
I've had great experience with…
I've had great experience with Squaremouth in the past, and this time has been no exception.
Able to reach a live person with…
Able to reach a live person with questions. Refreshing!
Fast, easy, and affordable.
Easy to navigate
Easy to navigate, select a plan and purchase. great website interface.
Easy to navigate and great price
Easy to compare
Easy to compare prices and coverage. Options were clearly explained.
Excellent Search and Compare tool. AI-powered Inquiries would be a big plus.
This site was referred by Google AI search. It gave me a list of insurance companies with many options. The site alone is strict forward and easy to use. However, I have to go back-and-forth to provide AI my insurance criteria then back to Squaremouth to refine my search. It would be nice if AI-powered inquiries can be built as part of the Squaremouth website.
Changed My Rating From 1 to 5 Stars
UPDATE: Squaremouth Came Through for Me
I am very pleased to change my original 1-star review to 5 stars.
My original review described a very disappointing experience with Squaremouth after circumstances beyond my control forced my wife and me to reschedule a long-planned European river cruise. At the time, I felt there should have been a reasonable way to address our situation, but the initial response I received left me extremely frustrated.
I'm happy to report that Squaremouth subsequently took another look at my situation and completely changed my experience with the company.
I was contacted by their Zero Complaints Team, and Mari in particular took the time to listen, understand the circumstances, and work toward a solution. Most importantly, she followed through.
Without getting into the details, Squaremouth ultimately found a solution that I consider very fair and completely satisfactory.
That's really all I was asking for from the beginning: for someone to look at the individual circumstances rather than simply tell me nothing could be done.
I believe that when you publicly criticize a company for a poor experience, you should be equally willing to publicly recognize them when they step up and make things right. Squaremouth did exactly that.
My sincere thanks to Mari and the Zero Complaints Team for their professionalism, persistence, and excellent customer service. They turned a very unhappy customer into a very satisfied one.
Squaremouth came through for me, and I'm pleased to change my rating from 1 star to 5 stars.
Thank you, Squaremouth!
I am extraordinarily disappointed with Squaremouth and the way they handled what I believe was a very reasonable request.
I purchased a travel insurance policy for a European river cruise. Unfortunately, I was recently notified that I am required to appear as a witness at a court hearing that conflicts with our trip. This was obviously something completely outside of my control.
I initially filed a claim for $20,650. However, the cruise line was gracious enough to work with me, allowing us to bank the money we had paid and apply it toward a future cruise. As a result, I withdrew my claim. Squaremouth therefore did not have to pay the $20,650 claim.
Given that outcome, I thought it was entirely reasonable to ask Squaremouth to simply transfer my insurance coverage to the rescheduled cruise. Instead, they refused.
Their explanation was that their "strict underwriting policy" only allows the trip to be moved if travel is completed within one year of the original policy purchase date. The problem is that I purchased the insurance well in advance because the cruise was a Christmas gift for my wife. I received notice of the court hearing only very recently, and it is simply not practical for us to schedule and complete another European river cruise before December 2026.
What disappoints me most is the complete lack of flexibility or apparent interest in finding a reasonable solution. I wasn't asking Squaremouth to pay my $20,650 claim. I withdrew that claim. I was simply asking them to apply the $1,636 premium I had already paid toward coverage of the same trip on its new date.
The agent I spoke with seemed increasingly annoyed that I continued to ask whether something could be done and offered no meaningful solution other than repeatedly citing their underwriting rules.
So, after saving Squaremouth from paying a $20,650 claim, I am apparently left with a $1,636 insurance policy that is completely worthless to me.
Policies and underwriting rules certainly have their place, but customer service is demonstrated by how a company responds when unusual circumstances arise. In my case, when I genuinely needed Squaremouth to work with me, they simply refused.
I am now left trying to recover the $1,636 I paid for coverage I cannot use. Based on this experience, I cannot recommend Squaremouth.

Svar fra Squaremouth Inc
I believe this process was simple and…
I believe this process was simple and straightforward. I hope I don't have to use it!
I needed assistance from a…
I needed assistance from a representative. Tyler was very helpful and guided me thru the quote and purchase.
I’m very happy with my experience…
I’m very happy with my experience purchasing travel insurance through Squaremouth with Tin Leg. The platform was easy to understand, the process was quick and straightforward, and I received my policy and all the information by email very quickly.
I really appreciated how easy it was to compare the different coverage options and choose a plan that provided the level of medical coverage I was looking for.
I hope that, if I ever need to use the insurance during my trip, the assistance and claims service will be just as prompt, helpful, and efficient.
Thank you
Ease of use
The layout. was easy to understand with many options presented
It was fast and easy and inexpensive to…
It was fast and easy and inexpensive to buy travel insurance.
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