Splice Packages LLC Anmeldelser 

42
TrustScore 2 av 5

1,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Scam. I shipped a package to them, and they never shipped it to me and they don't even respond. I contacted them multiple times (chat/email) with no answer. Please don't ship anything to this compan... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very helpful & Cordial team. I had my first experience of online Shopping with Splice & I was extremely skeptical for online shopping & how this 3rd party will help me with this. As soon as my seller... Vis mer

Vurdert til 1 av 5 stjerner

scammer company, I’ve had a few parcels delivered they don’t show up on your dashboard! You call and numbers are disconnected and no one replies to emails! Don’t use them

Selskapet har svart

Vurdert til 1 av 5 stjerner

Scam website. I sent my purchase from ebay to Splice to be shipped to me. Fedex confirmed that they received it but they did not ship to me. At first they did not reply on facebook website or Whatsa... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Spedisjonsfirma
  2. Emballasjeselskap
  3. Frakt- og posttjeneste
  4. Spedisjonstjenester
  5. Lager

Skrevet av virksomheten

We at Splice Packages are focused on delivering the best mail and parcel forwarding service in USA. Our objective is to provide the best parcel forwarding services for international shoppers, no matter which country they belong to. We believe in continuous improvement in all of our processes, be it our mobile and web applications, our shipment tracking, receiving packages, storage and consolidation. We are constantly looking for ways to bring the best shipping services possible.


Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

42 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,9

Alle anmeldelser

(42)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

scammer company

scammer company, I’ve had a few parcels delivered they don’t show up on your dashboard! You call and numbers are disconnected and no one replies to emails!

Don’t use them

26. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Splice Packages LLC

We’re sorry to hear about your experience and would like to clarify the situation.

Your packages have been received at our warehouse. However, there is currently no Incoming Shipment request submitted in your account, which is why the parcels were not automatically uploaded to your dashboard.

To proceed, please log in to your account and submit an Incoming Shipment form with the tracking details of your packages. Once submitted, our team will verify and update your account promptly so we can move forward with the next steps.

You can reach us via WhatsApp at +1 (623) 309-0088 or through our Live Chat Support (Monday–Friday, 9:00 AM – 6:00 PM US EST).

We appreciate your patience and look forward to resolving this for you quickly.

Vurdert til 1 av 5 stjerner

Scam Alert

Scam. I shipped a package to them, and they never shipped it to me and they don't even respond. I contacted them multiple times (chat/email) with no answer. Please don't ship anything to this company if you don't want to be scammed.

Update: Since they replied with lies so let me clarify, I reached out to chat multiple times and money has never been an issue for me. Their chat always say "Thanks for reaching out! Our team is currently offline in observance of Labor Day" even on normal days and I even reached out to their WhatsApp number and also through email. No response from either.

2. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Splice Packages LLC

We’re sorry to hear about your concern.

Your package is currently in our warehouse and has been prepared for shipment. However, due to the larger dimensions of the item, the shipping cost was higher than expected. We have no intention of stealing from our users. Splice Packages is a trusted business, and we would like to serve community instead of stealing from them.

We are still fully willing to ship your item and assist you in selecting the best available shipping option. Please contact us directly so we can resolve this promptly.

You can reach us via WhatsApp at +1 (623) 309-0088 or through our Live Chat Support (Monday–Friday, 9:00 AM – 6:00 PM US EST).

We look forward to assisting you and resolving this matter as quickly as possible.

Vurdert til 3 av 5 stjerner

Bonjour

Hello Josh,

I have tried all best to pick up my goods but you refused to talk to me,I’m begin to believe what I have been read about your company for the fact that I have trust in your service.
Get back to me

20. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam !!!

Scam !!!!
I’ve been waiting for my items for two years the venue game that they’re playing they’ll ship you some of your items not all of them and then when you complain, they’ll tell you yes we found them the rest of your items that is and then they charge more shipping cost and they play the same game over and over again in order to triple quadruple the shipping cost Eddie and you end up paying them over $1000 in shipping cost and they do dis on purpose !!! this is a company of scammers. They’ll also contact you and ask you for money telling you they don’t have enough money to run the company and for you to help them the owner of the company’s name is Mohammed. He also changes his operation. Running from state to state because of complaint against him, numerous complaints against them by the authorities.

5. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is a horrible company!!!!

This is a horrible company!!!!. Shipping costs are a scam!!! They will lose your stuff and they will claim that it’s your fault. They will never ship it l to you on time and . If at all ..They’ve had my packages for close to a year and lost at least three or four of them they overcharge for the shipping cost, their shipping costs are obscene.!!!! they claim that they repack the items which is another lie . they do not they send it in the original papers and boxes and put the items with the original papers and boxes in additional new boxes, …which only Adds additional weight and increase the cost of the shipping
Making the cost not reasonable at all
Very costly !!!! They lose items …

I still have not received majority of my parcels from them and it’s been almost a year since they received them and I fight with them over it every single day to ship it to me. I never received my money back for my parcels that they lost.
They refused to reply to emails and take accountability. They constantly come up with excuses Extremely,, unreliable ,and unprofessional company. I would not recommend them at all. It’s not worth it. You will lose more than you will gain. they have extremely negative Google reviews from a a lot
of people somehow they were able to hide them . I lost over $1000 with them. And maybe more

9. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM ALERT - AVOID THE FRAUD

SCAM ALERT - Buyer Beware - I'm confused by good reviews, perhaps this company did business at some point, but now you'll see images from Amazon of your package at an apartment door in Florida, and you'll never ever see your goods or get a reply. ABSOLUTE FRAUD BEING COMMITTED BY THIS BUSINESS.

5. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam site

I have been trying to contact them for the tracking info of my shipment for over two weeks. I have called, emailed, and contacted them through the whats app number. Only once did I reach a person on the phone who promised a response, but nothing. I am out $600 in shipping fees, plus the value of the items in the box. I will be filing with small claims court, filing a police report for the stolen items, and requesting the shipping costs back from my credit card if I do not hear from anyone in 48 hours from now.

16. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The speed of informing the customer of the arrival of the shipments

Great work. There is an improvement in the speed of displaying parcels in the customer's account, where I was notified by Amazon to deliver the shipment at 2:21 pm, United States Eastern Time, after which I received an email from Splice Packages telling me to receive the shipment at 3:32 pm. This speed is excellent. I recommend using this company for shopping and shipping and I will try the other features.

10. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Worst online experience of my life.

Worst online experience of my life.
SplicePackage does not ship anything
It's almost 3 months they have received my package and I have contacted them more than 100 times(really!) but they don't care at all..
First they wasted more than a month by telling me it's not possible to shipping by aramex, then I asked to ship by fedex and from then they even don't have a excuse. Usually they don't answer and in rare moments that they respond, they give you a nonsense answer. I spend more than 500$ and my package still is there and I'm really hopeless
I don't know what to do at all. If you want to ruin your mind and career give your parcel to them.
My shipment ID is 61185171 and I'll update if anything happens

16. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

It is an excellent company that…

It is an excellent company that provides some free services, including free storage and the establishment of the free account, and they also have great customer service.

5. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A fraudulent company.

This is an update to a review I wrote below. A customer of mine tried to use this service to send a package to Dubai. The person at Splice Packages has taken the package and then after a few delay emails of "We have your package but are just loading it to the system' or "you have loaded the information wrong" are now not responsive. I understand the police are investigating them but can't locate the responsible people. They are criminals, and should not be trusted or believed. Do not use this service.

9. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid at all costs

Avoid at all costs. This company is unethical. They refused to send me back my items after charging an exorbitant shipping fee and when it arrived I discovered through fedex that they chose to have me pay extra for the customs documents. Disgusting experience. They refused to send me my items domestically because they were afraid I was a "scammer ". The irony..

22. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Splice Packages LLC

Hello Babakar,

Sorry to hear about the inconvenience you had to face with your shipment. Please Note it is mentioned clearly in our Terms & Conditions that we do not support domestic shipments except for our business customers nor we ship packages to other package or freight forwarding companies.

As per our investigation the address you shared for the domestic shipment belongs to another freight forwarder. This is why we did not entertain your request for shipping items domestically.

In regards to your concern related to paying extra for customs clearance, please be very clear that custom rules are regulations vary from country to country and Splice Packages has nothing to do with Customs Rules Regulations of individual country's, neither we promise to do so. This is up to users if they would like to get their items cleared from customs by themselves or if they allow their carrier to deal with customs on their behalf.

Splice Packages only helps shoppers around the globe in Receiving, Repacking, and shipping from USA to their desired address with their desired shipping carrier that you select while scheduling your shipment.

We hope it clarifies your concerns and this information helps you with your future purchases from USA.

Regards,

Vurdert til 1 av 5 stjerner

THINK AGAIN BEFORE USING THEIR SERVICE

THINK AGAIN BEFORE USING THEIR SERVICE, I GOT SCAM WORTH $10K.
This is reply to their statements on my previous review.
1) I made five reviews on Trust Pilot, dated back to 3rd Nov 2021. None has had any response from your company.
2) BBB has not refused my report. They said they hit rock bottom trying to communicate with your company. The same experience I have. I have proof of email from BBB stating this, and it appear in the business's BBB Reliability Report.
3) I also have evidence from Jacksonville City Council stating that Splice Packaging phone is can't be contacted, and their letter sent to your address was undelivered.
4) You are not only incompetent in dealing with complaints but also a liar. I did not use stolen cards. They were my cards. They have my name on it and the bank who issuing the card can produce statements for evidence.
5) I have a separate social media account dedicated to dealing with complaints.
I'm not a scammer, your company is!
6) I am happy to provide for anyone who wishes to see the record of my attempts to communicate with this scam company that has been ongoing since November 2021, to no avail. To date, I still have not received the refund I requested.
7) Soon I will create a thread on twitter about this fraud and share the link here. I will post all of the historical chat & email with Splice, also statement from the bank, BBB, and Jacksonville City Council. So that everyone will find out who is the liar and twisted the facts.

22. mars 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Splice Packages LLC

Dear Ant,
Thank you for responding back. We would only like to tell you keep going with your fraudulent activities. It is very hard to say that every other person from USA contacted you but didn't purse anything with us because they know who we are and how transparently we work. To prove your innocence you don't need to write speeches on platforms, you come up with evidences. But for a habitual scammer it is very necessary to keep him/herself clean for next target. But thank God authorities helped us and saved us from your treacherous trap and becoming scapegoat and gave us the idea that how habitual you're for using fake accounts to give negative reviews for companies and then force them later.
Just wanted to tell you if you're that innocent and clean provide these evidences to authorities who are trying to assist you. We are not keyboard warriors like you so it is clear why we can't write speeches each time you make provocative statements to get going the conversations. May God help us all.

Regards,
Emily

Vurdert til 5 av 5 stjerner

Always received quality services with…

Always received quality services with some unfortunate experiences initially for which I was very furious. But late I found out it was my seller that sent me the broken items which he accepted later juts because these people gave me the pictures of my items while opening. Matter has resolved now and I’m getting my shipments with them now. Their shipping rates saved me a lot and I have used their assisted purchase option and thought that they might not process my order because I was annoying at first but their dedicated support just won my heart. I just want them increase their chat support as its bit slower but overall, I’m a happy shipper and would recommend you people to use their services.

9. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful & Cordial team

Very helpful & Cordial team. I had my first experience of online Shopping with Splice & I was extremely skeptical for online shopping & how this 3rd party will help me with this. As soon as my seller sent my items to them I know how annoyed that would be since I kept asking about procedure though it was already well explained to me but thanks to entire staff including warehouse & shipping & support team that the way they patiently catered each of my concern until my item came home. Don’t know when but for sure Splice Will be my ultimate choice.

9. november 2021
Anmeldelse skrevet uten oppfordring

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