The ordering process can be overwhelming with so many variables and options. Greg Morris is patient and highly knowledgeable. He worked directly with our client to get it just right and made it eas... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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No notification of delivery time. Twice. Only got confirmation of dispatch after I wrote to threaten to cancel payment. I cant do 1-800 outside of USA. My daughter cant speak. The problem was your... Vis mer
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Very professional in the way I was treated. Great communication in all aspects of the sale. 5 days after the sale we have the 4 wheel scooter arriving at our home. Good price as well. The price was g... Vis mer
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Two failed orders from Amazon and over $7k of my money tied up for over a week in pending transactions at my bank I called SpinLife.com and the woman there was super nice and knowledgeable. She got m... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Kontaktopplysninger
330 West Spring Street, 43215, Columbus, USA
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
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Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra SpinLife.com
Hi Craig. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Svar fra SpinLife.com
Hello Angela. Thank you for your purchase. Please contact us at 800-850-0335 for information on the shipping of your order.
English speaking folks we could…
English speaking folks we could understand; courteous service and prompt shipping. Altogether a great experience!
2. september 2025
Svar fra SpinLife.com
Hello Carol. We're happy to hear that you had a great experience with our courteous team and prompt shipping! Thank you for your positive feedback; we appreciate it.
I paid second day delivery and product…
I paid second day delivery and product still not here.
Not tracking number was sent to me.
No idea when will I get it
Explain?
29. august 2025
Svar fra SpinLife.com
Hello Marc. Products ship directly from the manufacturer. Selecting Second Day or Overnight Shipping will expedite the delivery of your products once they are ready to ship, but will not shorten the production or processing time. We also had the Labor Day holiday in which the manufactures were closed. Good news! FedEx is delivering to you today.
Lisa was so helpful in assisting me…
Lisa was so helpful in assisting me choose a chair. She was knowledgeable about the products and answered my questions clearly. She was patient and respectful about my concerns. I would recommend Spinlife.
2. september 2025
Svar fra SpinLife.com
We're happy to hear that you had such a positive experience. It's great to know that our team member was helpful, knowledgeable, and patient while assisting you. Thank you for recommending us!
Quality product!
The wheelchair is just what my very ill wife needs. It seems to be very sturdy and functional.
26. august 2025
Svar fra SpinLife.com
Hi Thomas. We're happy to hear that the wheelchair meets your wife's needs and provides the sturdiness and functionality you were looking for. Thank you for your feedback.
WELL MADE, EASY ASSEMBLY!
PRODUCT WAS DELIVERED IN RECORD TIME. WELL PACKAGED, WELL MADE, WELL DESIGNED, REASONABLE COST. WORKS WELL!
25. august 2025
Svar fra SpinLife.com
Hello. We're happy to hear that you received your product quickly and that you are satisfied with its quality, design, and value. Thank you for your positive feedback!
Svar fra SpinLife.com
Hello Sandi. We apologize for falling short of your expectations. Customer satisfaction is very important to us. We will be reaching out to you to discuss with you.
Svar fra SpinLife.com
Hello Daniel. We're happy our online guides are easy to understand. Thank you for your positive feedback; we appreciate it greatly.
I ordered on line / delivery not as described.
I ordered on line. so far so good. If I get another chance to review after I receive the scooter I will.
The scooter delivery has been delayed. twice. The website said that the scooter normally ships the same day of order. received in about a week. Very misleading. the scooter is not to ship now until September 19. The need for the scooter is urgent. however I see no urgency in getting the fully paid for Scooter to us.
Update. Scooter arrived on time after the shipping issue was resolved.
the scooter is great, was easy to put together. it is easy to maneuver.
Customer service did there job well.
21. august 2025
Svar fra SpinLife.com
Hi Carol. We apologize that incorrect ship dates were provided to you and we are looking into this issue. The normal lead time for the item that you purchased is 5 business days. Good news the manufacturer actually shipped your item early and is on its way to you.
Svar fra SpinLife.com
Hello Rodolfo. Thanks for your feedback. We understand delivery timing matters and appreciate your patience with the mattress arrival.
The website was easy to use
The website was easy to use. The order was shipped as promised and arrived when expected. It was a great experience
14. august 2025
Svar fra SpinLife.com
Hi Richard. We're happy to hear that you found our website easy to use and that your order arrived as expected. Thank you for sharing your great experience with us!
UNFORTUNATE
Terrible! They made me pay $400+ for a new battery, which does not work AND to get it working, I have to schedule an appointment which will cost me an additional $247.
7. mars 2025
Svar fra SpinLife.com
We regret you're experiencing issues with the new battery and the additional appointment cost. We'll look into this matter to see how we can assist you. Regrettably your batteries are no longer under warranty with the manufacturer and since you did not purchase the in home service contract with your product there would be a charge for a technician.
Excellent help/advice from Jeff Russell!
12. august 2025
Svar fra SpinLife.com
Hi Peter. We're happy to hear that you received excellent help. Thank you for sharing your positive experience with us!
Rejection of all my calls and several emails
I have been in communication with this company for the past three weeks. Regarding the warranty on my pride scooter. I have completed all the requirements they asked of me. Primarily spent $140 on a technical check of the problem with my scooter. I am in need of a new motor. And at this point the company Will not return my calls Will not respond to my emails. I have sent them the information from the certified technician I have sent them the serial number and the code for this item today is August 12 and still no response.
PS the day after I posted this review I got a positive response from spin life. So I hope there will be a good out come
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra SpinLife.com
We regret to hear about the lack of communication regarding your scooter's warranty and the motor issue. We apologize for the inconvenience caused by the delayed responses and will investigate this matter to ensure a prompt resolution. Thank you for your patience.
Service Tech and Sales Rep have yet to get back to me…
Service Tech has yet to get back to me about warranty work/replacement of my not yet 5 month old GT Buzzaround EX. In lieu of that I again ordered a new mobility scooter but Sales customer service rep did not return calls/chat/etc contacts re product questions. After 4 scooter purchases in 4 years I may need to change supplier. I want to be loyal…..but….
8. august 2025
Svar fra SpinLife.com
Hello Tim. We regret that you're having difficulty with warranty service and unanswered questions. We appreciate your loyalty over the years. We will be reaching out to you and we'll look into the service delay and communication issues to improve our responsiveness. Thanks for your feedback.
Phil is very helpful explaining about…
Phil is very helpful explaining about wheelchair. Talked to me on the phone and fixed something I need it. Thank you
7. august 2025
Svar fra SpinLife.com
Hi Bill. We're happy to hear that our explanation about the wheelchair was helpful, and we could assist you with your needs over the phone. Thank you for your positive feedback!
Ordering was fast and simple online
Ordering was fast and simple online. The scooter was easy to assemble and I am very pleased with the entire process from SpinLife.
21. juli 2025
Svar fra SpinLife.com
Hello Walt. We're happy to hear that you found ordering online fast and simple, and the scooter easy to assemble. We appreciate your positive feedback about your SpinLife experience! We also want to thank you for being a long time valued customer of ours.
White glove service showed up 4 hours…
White glove service showed up 4 hours early with no warning. I paid extra for a different color seat and frame which they got wrong. Was offered no refund for what I paid extra but was assured they would atleast send the correct color seat cover. They sent to the wrong address and now won't respond to me. So they basically stole $50 for the seat and frame upgrade.
11. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra SpinLife.com
Hello Trevor. We regret that the service and order fulfillment fell short of expectations. The early arrival, incorrect order, and lack of communication are not the standards we aim for. We appreciate you bringing this to our attention. We will be sure you receive the blue upholstery and compensate you the cost of the upholstery.
The variety of products and good prices.
29. juli 2025
Svar fra SpinLife.com
Hi Ronald. We're happy you appreciate our wide selection and pricing. Thanks for your feedback; it means a lot to us!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.