Advertised a bonus offer for signing up and depositing £10. I signed up, new customer, deposited £10 (with the code). no offer reward. I messaged customer service and they said it was because they had... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Have just joined tonight and extremely happy with this site, good choice of games, and had my first good win and easy to withdraw, will be using spin genie again for sure, thank you guys
Selskapet har svart
I've never used this site and never would. I keep getting prompts to play which I delete and block but they just keep coming unfortunately
Logged on to join a slot tournament and found myself genuinely drawn into the competition. Watching my rank shift with every spin was oddly thrilling even though I didn’t snag first place. The layout... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Spin Genie is the ultimate destination for all your favourite slot and instant win games. With more than 4,000 slot and instant win games, including leading game series such as Slingo, Monopoly and Rainbow Riches and hugely popular titles like Book of Dead, Starburst and Fishin’ Frenzy, you’ll be spoilt for choice! Here at Spin Genie, we’re all about creating a great user experience. That’s why we’ve made sure the site is easy to navigate and you can quickly find information about any of our huge selection of casino games. Spin Genie is optimized for any device – mobile, desktop or tablet – so you can play wherever and whenever you feel like it. The site was built as a progressive web app, which means it gives you the best mobile experience. Pages load quickly, and you can easily add it to your home screen or even enjoy it in offline mode. The Spin Genie site, like its name, is full of magic. Our goal is to create a magical, entertaining and fun atmosphere for all our players. Of course, while we want you to have fun we also encourage you to always play responsibly. Keep it fun, and keep it safe!
Kontaktopplysninger
Storbritannia
- contact@spingenie.com
- www.spingenie.com
3,3
Middels
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great fun
Great game selection,fun and exciting and I work with 32 staff and have shared Spin Genie with them
😁😁😁
12. april 2026
I love this casino so much
I love this casino so much. really good games amd fast payouts.i tell everyone to join. spin genie is the best choice.
7. april 2026
You are a scamming website rob people…
You are a scamming website rob people every day
18. april 2026
I've never used this site…
I've never used this site and never would.
I keep getting prompts to play which I delete and block but they just keep coming unfortunately
19. november 2025
Win £30 of what’s supposed to be x1…
Win £30 of what’s supposed to be x1 wagering which is actually x40. Don’t waste your money here Try lotto mart games guys
17. april 2026
First deposit pez withdrawal
First deposit pez withdrawal. We'll see what happens next.
17. april 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Scammy site
Advertised a bonus offer for signing up and depositing £10. I signed up, new customer, deposited £10 (with the code). no offer reward. I messaged customer service and they said it was because they had instantly barred my account from promotions with no explanation they could provide. Withdraw limit is £20 so can’t even withdraw your deposit which is illegal. What a scam! Had to fight tooth and nail for them to refund it. What a waste of time aye
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra SpinGenie
Hi Abbie,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and understand how this situation may have been frustrating. Please note that all accounts are subject to routine checks upon registration, and in some cases, access to promotions may be restricted in accordance with our internal policies.
Regarding the withdrawal limit, the minimum withdrawal amount is 20. If your balance is below this threshold, you can contact our support team via live chat or email (contact@spingenie.com), to request a refund of your deposit. Your request will then be escalated to the relevant department, who will review and process it accordingly.
We appreciate your feedback and your patience, and we’re sorry for any inconvenience caused.
The Spin Genie Team
Please don't deposit on this Site
Please don't deposit on this Site. No bonus drops , and just take your money. tipping people off so you don't loose a lot of money like i have. Licensed Bandits.
15. april 2026
Svar fra SpinGenie
Hey Steven,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and understand your concerns. Please note that all games operate using certified Random Number Generator (RNG) systems, ensuring that outcomes are completely random and fair for all customers. Results are not influenced by deposits, gameplay, or individual accounts.
Bonus availability can vary depending on the promotion and eligibility criteria, which may differ from time to time.
We appreciate your feedback and will ensure it is shared with the relevant team.
The Spin Genie Team
To be honest all games are rigged to…
To be honest all games are rigged to pay when you decide and not random at all.
This is a fact that is so obvious when you are playing,you can almost predict what the end wheel will do ie.not payout until the game wants to
Thanks and goodbye
11. april 2026
Svar fra SpinGenie
Hey Stephen,
Thank you for your review. We’re sorry to hear about your experience and understand your concerns.
We would like to assure you that all games on the platform are operated using certified Random Number Generator (RNG) systems. This means that every outcome is completely random, independently generated, and cannot be influenced or scheduled by the casino or any external factor.
While it may sometimes feel like patterns can be observed during gameplay, this is a natural perception that can occur due to variance and randomness in results. However, the outcomes themselves remain entirely unpredictable and fair.
We appreciate you taking the time to share your feedback, and we’re sorry to hear you’ve decided to leave. If you ever wish to return or would like us to review any specific gameplay sessions, we are here to help.
The Spin Genie Team
Svar fra SpinGenie
Hi Joanne,
Thank you for your kind feedback. We are delighted to hear that you are enjoying the site and our wide selection of games, and that you find the experience fair.
We truly appreciate your support and hope you continue to enjoy playing with us.
The Spin Genie Team
Scam no bonus game from 4 different…
Scam no bonus game from 4 different deposits. Just straight taking money no fun at all
9. april 2026
Svar fra SpinGenie
Hi Miles,
Thank you for sharing your experience with us. We are sorry to hear that you feel this way after your recent gameplay.
Please understand that all games operate using certified Random Number Generators (RNG), meaning that every spin is completely random and independent. Bonus features are triggered purely by chance, and it is possible to go several sessions without activating them, even after multiple deposits.
We appreciate that this can be frustrating, especially when expectations are not met, and we truly value your feedback regarding your experience.
The Spin Genie Team
Svar fra SpinGenie
Hi there,
Thank you very much for your kind feedback.
We are delighted to hear that you had a very good experience. Your support is greatly appreciated, and it means a lot to us to know that you are enjoying your time with us.
If there is ever anything we can assist you with, please feel free to reach out.
The Spin Genie Team
Svar fra SpinGenie
Hi Chelsea,
Thank you for your review. We’re pleased to hear that you’re happy with your experience and the returns.
Your feedback is greatly appreciated, and we hope you continue to enjoy playing with us.
The Spin Genie Team
Svar fra SpinGenie
Hi Jack,
Thank you for your review. We’re sorry to see that your experience has left you feeling disappointed.
Could you please share more details about what happened? Understanding the specific issues you faced will help us investigate the matter and improve our services. Any feedback you provide is valuable and helps us ensure a better experience for all players.
We look forward to your response.
The Spin Genie Team
Have just joined tonight and extremely…
Have just joined tonight and extremely happy with this site, good choice of games, and had my first good win and easy to withdraw, will be using spin genie again for sure, thank you guys
5. april 2026
Svar fra SpinGenie
Hi Joanne,
Thank you for your message and for sharing your experience. We’re delighted to hear that you’re enjoying the site, liked the game selection, and had a successful first win.
It’s great to know that you found the withdrawal process easy and that you plan to continue using our platform. We truly appreciate your feedback and look forward to providing you with more enjoyable experiences in the future.
The Spin Genie Team
Fabulous games
Fabulous games , fast withdrawal and overall a brilliant site to use. No complaints. 10/10 site
21. desember 2025
Svar fra SpinGenie
Hi Paige,
Thank you for taking the time to share your kind words. We’re thrilled to hear that you are enjoying our games, appreciate the fast withdrawals, and find the overall experience excellent.
Your positive feedback means a lot to us, and we hope you continue to have a fantastic time on the site.
The Spin Genie Team
I like this very well
20. februar 2026
Svar fra SpinGenie
Hi David,
Thank you for your review. We’re delighted to hear that you are enjoying your experience with us!
We truly appreciate your feedback and hope you continue to have a great time playing our games.
The Spin Genie Team
Svar fra SpinGenie
Hey James,
Thank you for your review.
We understand how frustrating it can be not to trigger any bonuses during your gameplay. Please note that all game outcomes are determined by Random Number Generator (RNG) systems, meaning results are entirely based on chance and cannot be influenced or guaranteed within any specific number of spins or deposit amount.
While bonuses can occur at any time, there may also be sessions where they are not triggered at all, which is a normal part of gameplay.
We appreciate your understanding and wish you better luck in your future sessions.
The Spin Genie Team
Svar fra SpinGenie
Hi Aaron,
Thank you for your message and for your rating—we truly appreciate it.
We understand your comment mentions “Meggie,” and while we’re not entirely certain of the context, we’re glad to see you’ve had a positive enough experience to leave a 4-star review. If there’s anything specific you’d like to share or if there’s something we can assist you with, please feel free to let us know.
The Spin Genie Team
Svar fra SpinGenie
Hi Kayleigh,
Thank you for your feedback. We’re very sorry to hear that you’ve had such a negative experience.
We would really appreciate it if you could share more details about what happened, so we can better understand the situation and assist you appropriately. Your experience matters to us, and we want to make sure any issues are properly reviewed and addressed.
Please feel free to reach out via live chat or email (contact@spingenie.com), with any additional information, and we will do our best to help resolve this for you as quickly as possible.
Thank you for bringing this to our attention.
The Spin Genie Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.