Spidervpn Anmeldelser 

151
•
TrustScore 2.5 av 5

2,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

If I could give 0 stars I would. Spider Pro Router stopped responding 2 weeks ago. I raised a ticket which has only received two responses (one to ask my MAC address - relevant, and one to ask if... Vis mer

Vurdert til 5 av 5 stjerner

got a rare problem with router that was solved by the tech guys. Initial contact through their on line chat that was fast and effective. on a separate occasion, an on line tech conference was arrange... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Connects OK, and easy to set up, internet works. There are however two major issues with the Spider VPN. 1) Their endpoint IP addresses are frequently on the Spamhaus list for spam email. This means... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Hands down, the single BEST way to protect your family on the Internet. There are so many options and different ways to filter based on your specific needs. You can easily block all traffic based on t... Vis mer

Informasjon om virksomheten

  1. VPN-tjeneste
  2. også i
  3. Internettleverandør

Opplysningene stammer fra ulike eksterne kilder

Use a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

151 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(151)

2 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Still waiting on my refund this company…

Still waiting on my refund this company is 100% rip off and con you out of your money.

28. juni 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

Hi Alister,

Thank you for your feedback and sorry you have had a bad experience.

We have done a full review on your case and I am sorry to say that you are just looking to do a bad review about us.

1- We have suggested that we help you sorting your issue with our service plus refunding a 100% including delivery fees and keep the router for free but however you just added a bad review.

2- We have just asked you to send the router back and we will issue a refund for all of your payment which includes the delivery fees we paid to send you the router using Tracked 24-hours service plus the return postage fees but instead of replying to the cancellation ticket you ignored and came here after to do a bad review.


Your full refund including the delivery fees has been issued and your payment is on your way to your account into the next 5 - 10 days, Feel free to keep the router if you want. We only care about keeping the customers happy even if you only want to spread the bad reviews.

Regards,
SpiderVPN Team

Vurdert til 5 av 5 stjerner

Spider, What a fantastic team, Jon, Nathan, Philip and others

As an older person ( 70 yrs old ) i was confused, no not by life or old age? Lol, but by the barage of emails and notices on my android set up about needing a VPN, i looked everywhere for the right VPN and was even more confused, with how do i install this VPN when i buy it? untill i hit on the idea of trying to get a router with a built in VPN, thats when i came accross Spider VPN, i spoke at length with a rep online who calmed me and sorted all my fears out, I bought one and the guys at Spider, Nathan, Philip, Jon and a couple of others who's names i dont know helped me beyond all reasonable expectaion, in fact in the end it was Jon who finnaly talked me through and got me on line and my system protected, i give the SpiderVpn a massive 10/10 and thier staff a massive thank you all of you who were involved in assisting me, Spider has a customer service like no other ive ever seen in my 70yrs on this planet

1. juni 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Spidervpn

Very happy to of helped you out and got you up and running.



Kind Regards

Spider VPN Team

Vurdert til 5 av 5 stjerner

Easy to order very easy too set up and…

Easy to order very easy too set up and works out of the box was very suprised because normaly plug and play means spend all day with headache

29. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy you had a hassle-free setup and look forward to helping you in the future.


Kind Regards

Spider VPN Team

Vurdert til 5 av 5 stjerner

Top class service from Nathan

Top class service from Nathan, answered all my questions and helped me fully understand how everything worked. Would recommend to anyone

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

Absolutely amazing service

Absolutely amazing service, fantastic customer service which is second to non. Would highly recommend this service to family and friends.

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. I Am not very good with technology but the man who worked there was great. Explained everything really well and really took the time to help me. I would recommend to anyone!
Thank you

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

Spidervpn is great service and would…

Spidervpn is great service and would highly recommend to anyone who is looking to make there network private, support is great also, I had a question and had my answer fast!

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

Good bit of kit unreal range

Good bit of kit unreal range. Ideal for streaming movies.

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

Brilliant service and customer care

Brilliant service and customer care. Highly recommend using them

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

Fantastic service gone above and beyond…

Fantastic service gone above and beyond my expectations.

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

This is brilliant I would definitely…

This is brilliant I would definitely recommend it x great customer service 😁

8. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 3 av 5 stjerner

After talking to guys at spider I am no…not a happy bunny

After talking to guys at spider I am no where near to being happy despite previous review ......it would appear that although the router is connected I am still on my isp which is sky I have tried to go to several torrent sites and immediately had a sky message appear to say this site is blocked .
It seem s my router doesn’t work at all .
I find it partially frustrating to be unable to talk to the tech guys on telephone and only via there website on chat .
If it’s not possible to sort out on phone maybe I could get to Washington to exchange the router for another one.

2. mai 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

Hi Cliff,

Sorry to hear that you have an issue with your router, Please get in touch with our live chat team and they will make sure your problem is fixed.

Also, we are now offering home visits to some areas in the UK so we will be sending out an engineer to fix it for you if your problem still persists.

Regarding the Phone support, We will be adding phone support team in the coming period to cover that as well.


Regards,

SpiderVPN Team

Vurdert til 5 av 5 stjerner

Great customer service & High Speeds

Great customer service, I had the poor chap from the help desk helping me spring my vpn router back to life for over an hour, they remained helpful and polite throughout. I now have the latest firmware and lightning speeds (only lost 2 mbps off my usual connection without vpn)
I highly recommend this service

24. april 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Vurdert til 5 av 5 stjerner

A good VPN service

A good VPN service, just starting out and are quickly building a good quality service to their customers. Help was quick and easy to access from their website and I'm assured from them that they are looking to expand their ideas and features in the near future.

21. april 2018
Anmeldelse skrevet uten oppfordring
Logoen til Spidervpn

Svar fra Spidervpn

We are so happy to see that you have had a great experience with us. You are always welcome and we are always looking forward to exciting plans for the future.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv