A fantastic team. From start to finish Greg was awesome. Having never booked a family ski holiday and taking children with very little experience he went through a list of resorts with pros and con... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Having been reticent about booking a ski trip during half term due to previous experiences, George at SNO was really helpful and patient understanding exactly what we did and didn't want. The booking... Vis mer
Selskapet har svart
George got me the best price at Club Med Vald’Isere, all other companies contacted came in far higher. Really worth working with them. Looking forward to planning my next holiday with you
Selskapet har svart
I have used SNO holidays several times in the past few years to help me find the right ski holiday. He listens carefully to my requirements, and has successfully found me some excellent holidays. He... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
SNO ski holidays and snowboarding package deals in the world's top ski resorts. Browse and book the best ski hotels and catered ski chalet holidays, ATOL protected with departures from all UK airports. Friendly, attentive service, seamless booking and the best prices from the UK's favourite ski holiday experts. The SNO team are experts in family skiing, group ski holidays, luxury ski hotels and chalets, and all-inclusive ski holidays. With the biggest selection of skiing packages from early-bird offers to last minute ski deals, www.sno.co.uk has the best ski deals, loved by British skiers and snowboarders.
ATOL protected
Your holiday money is safe
All ski holidays, catered chalets and ski hotels booked with flights benefit from ATOL protection administered by the government's Civil Aviation Authority.
This is the gold standard of consumer travel financial protection.
Kontaktopplysninger
Apsley House, SW15 2SH, London, Storbritannia
- 020 7770 6888
- snoman@sno.co.uk
- www.sno.co.uk
4,9
Enestående
612 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always great to deal with
Always great to deal with.
Jack Manuel always finds good deals quickly based on my specifications.
24. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thanks Matthew from us all and especially from Jack!
5 trips and 5 stars
It's my 5th time booking with Richard at Sno and each time he has been excellent. He is very knowledgeable about the resorts and accommodation, which we have found to be invaluable when booking, especially if you are planning a trip at the peak Feb half term or start of the Easter hols. A well deserved 5 stars!
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Richards says thank you Tim, it's always a pleasure. Thank you from us all for your terrific review!
Excellent bespoke service from start to booking!
Richard was so helpful! After trawling through hundreds of options myself I couldn’t see the wood for the trees! Richard took our requirements and instantly understood what we were looking for. He very quickly sent over a fabulous selection and we were booked within the space of 12 hours. Everything was easy from start to finish - would highly recommend using Sno!
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you so much Jude, Richard says it was a pleasure working for you. Huge thanks from us all!
Calivn...
Calivn...
What amazing chap sorted me out a fantastic deal was definitely on the ball..
Once I had registered my interest in the ski offer. Calvin contacted me within 10 mins all done and got me the bargin of the century I will definitely use SNO ski holidays in the future.. Mayrhofen was basically sold out, but Calvin got me in 💯% use this guy.. I owe this man a beer 🍺
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Wow, thanks so much Graham, that's a terrific review. A big thank you from Calvin and the whole team! Watch out, you might see Calvin hanging around the bar in Mayrhofen!
Fantastic Service
We had a great experience with Sno who arranged a fabulous holiday for us with ClubMed. Special praise goes to Idalette who coordinated all of the logistics and made sure everything went smoothly.
21. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you very much James, that's great to hear. A big thank you from Idalette too!
Greg
I have used Greg a number of times. He has always had a good understanding of what I am looking for and has come back with good options.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you for your kind review Hugh and a big thanks from Greg especially.
Put a deposit down on a house and they…
Put a deposit down on a house and they sold a room to someone else without telling us and tried to charge us the same amount. Don't book this company if you want to have somewhere for you and your family to sleep that's reliable.
Terrible experience, and is looking like it's going to cost us a massive amount of money to fix their mistake
30. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Dear Dominic,
We are very sorry that you feel our service was not what you expected and want to assure you that serving our customers is always our top priority.
We know it can be tricky managing time differences when booking from the USA, and contributes to frustration.
We do not want you to feel disappointed, and would like to explain why the catered chalet was not still available, as discussed in the original quote, by the time you were able to pay.
We can only book a ski holiday when we receive payment, your payment was not made until after 9pm Saturday evening, when we were closed, and you did not email the passenger names/ages required to make a booking.
A member of the team saw your payment (when closed) on Sunday, yet still contacted the supplier on her day off, to re-check price/availability to see if we could still book this for you.
A room was taken, so we contacted you on Sunday with options to either book a similar chalet, or this one without sole-occupancy, or of course send your payment back.
You explained you now wanted to book at least 10 people, but to pay less than you were quoted for 8 people. We explained costs in a catered chalet will change depending on number of people/rooms/ages.
We had to reiterate that we can only book options for a customer "that are available at the time they decide to pay."
We asked to return your payment, but you have insisted on booking 10 people in the catered ski chalet.
Your 10-person booking is significantly cheaper, per-person, than the 8-person original quote.
I hope you understand it would be unfair not to explain, that there was not a mistake, and it did not cost you more.
We are a family business and our reputation and service is central to everything we do.
As you have decided to go ahead with a larger booking in the same catered chalet, we hope you now feel you have the booking that suits your group.
We sincerely hope you have a great ski vacation.
Calvin, Idalette and the SNO team.
A first class service from…
A first class service from Richard.Made the whole booking experience a joy. No difficulties, prompt,pleasant and helpful all the way through
Thanks Richard Tasker
13. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you for your review Micheal, that's really great to hear. Richard says thank you very much!
Wonderful customer service.
Have to say that I found the level of customer service in SNO to be absolutely exemplary throughout the booking and confirmation process. I’d have no hesitation in recommending their services to anyone looking to plan their next ski trip.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you Dara from the whole team. It's really gratifying to hear and we're very grateful for you taking the time to leave your kind review.
Highly Recommend Richard
Richard has booked 3 holidays for me / our group now over 5 years and they have all been fantastic. He has always been flexible with changing requirements / numbers / non negotiables etc and always provided a great selection of options at the right budget. Thanks for all the holidays so far and no doubt a few more on the way!
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
That's really great to hear Jonathan, thank you for your terrific review from Richard and the whole team!
Such helpful advice and professional…
Such helpful advice and professional service. Jack couldn't have been more informative and proactive looking for our perfect ski and summer holidays! Thank you
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thanks so much for your kind words Aisling and a big thank you from Jack too!
Calvin has helped us book group…
Calvin has helped us book group holidays for a few years now
Always super helpful and accommodating to our needs
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you for your kind review Louie, it's great to hear and Calvin says a big thanks too.
Awesome advice & service from Jack @ Sno
Awesome advice and service from initial enquiry through to booking our 🎿 ⛷️ holiday for Feb 26 with Jack @ Sno. Excellent choice of resort options and nothing was too much for Jack to tailor to make for the perfect holiday arrangements. Thank you Jack & Team Sno and I would highly recommend you to friends & family 👍
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thanks for your terrific review Piers, and huge thanks from Jack too!
A brilliant company who provided great…
A brilliant company who provided great service and were super efficient. Emails were answered quickly and any questions I had were always replied to in detail.
Thank you Jack for all your help 😄
6. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you for your kind review Esther. Jack sends big thanks too!
Fantastic support with booking our ski…
Fantastic support with booking our ski holiday. We always return to George and the team because they understand our needs and are incredibly patient while we make decisions. Highly recommend them to everyone !
19. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Huge thanks from George and the whole team James! It really means a lot that you trust your ski holiday booking to us every year.
We booked a holiday with Richard at…
We booked a holiday with Richard at SNO. The whole booking experience was straight forward and great. We're now looking forward to the trip.
13. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you very much Rhauri, that's terrific to hear. Richard sends a big thank you too!
Great to find specific ski holiday.
Had a specific need, for a top class resort, close to piste with exclusive use of a chalet.
Calvin stuck with us until he fould exactly the right place. Booking was easy. Importantly, it didn't end there, all the other bits and pieces were all followed up.
Great job Calvin. Thanks for all your help.
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thanks so much from us all for your kind review Laurie and a big thank you from Calvin especially!
Jack and the team at SNO were great
Jack and the team at SNO were great. They offer competitive prices with first-class service. Jack was especially helpful and flexible in organizing our trip of over 30 people. I would definitely book with Jack and SNO again.
14. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thanks so much Matteo - that's really terrific to hear. A big thank you from us all and Jack especailly!
We booked our holiday through Richard
We booked our holiday through Richard, who was very quick to reply and give honest advice, making the whole process quick and simple. It was also helpful that he had knowledge of the area and the chalets. Looking forward to our trip in January.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you for your kind review Emma, that's really great to hear! Huge thanks from Richard too.
SNO are great..
SNO are great... We have used them for several years now to book our family ski holidays. They have a wealth of ski resort knowledge and Jack in particular has been so helpful in finding us the perfect holiday and adding ski extras as required.... And the holiday is usually cheaper than booking direct
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SNO ski holidays
Thank you for your kind review Philip, it's great to hear from a long time client and we really appreciate it. Thanks especially from Jack.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.